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Sotogrande Hotel And Resort

3.5 out of 5.0

Recent guest reviews

I write this review only to WARN PEOPLE DO NOT STAY AT THIS HOTEL! The images are fake the hotel does not look like this. There are no customers at the hotel i went to the pool, restaurant and walked to the waters edge (no beaches) and didn't see a single person. We felt like we were on the set of a horror movie its a ghost town. You are in the middle of no where, our taxi driver from the airport had no idea where the hotel was, The restaurant is a joke, our room service food inedible i assume most people dont eat there food as after only 20 mins our food was being eaten by the ants in our room (stayed on the 6th floor). Thanks to the staff member who must have sprayed our room with a full can of odour neutraliser just before we checked in it definitely worked for about 20mins before we realised the reason for the over eager use of the spray... MOULD, lots of mould. After deciding to check out a day early at 6am we went down to the reception desk to find the girl at the desk asleep... seriously i couldnt make this stuff up. The only good reason to stay here is so you can write a similar review to mine and stop people from staying here.

Room 5/5 - we arrived around midday and informed Reception that we had a wedding to attend that afternoon, so they were nice enough to allow us an early check-in as well as provide a free upgrade. The room was massive and had everything we could possibly need, making our day run smoothly. Food 2/5 - the room service was disappointing. We ordered twice (as there is no other food options nearby) and both times they didn’t have what we originally wanted. The food then arrived cold and missing the sauces that were written on the menu. Customer Service 5/5 - as mentioned in the Room comments, the staff were very helpful and generous. We appreciate the lovely hospitality by all the hotel and restaurant staff. Location 3/5 - we chose this hotel as it was close to the wedding we were attending which was in our favour for that evening, however the property is located within a private gated community and is quite far from other restaurants/shops with nothing in walking distance.

Very off road, they kind of designed that way, food is extremely expensive low quality, not many choices, wifi, terrible, i am in 6th floor cant not connect, and even if there is, they said due to blackout no wifi till 5 PM, the beach is not theirs, they borrow by giving you pass for one day, that is up to 5 PM, no shuttle, they said one way to main road only and up to 5 PM, basically you stocked there, unless pay a high price to taxi, 100 more because it is very remote and off road, and road quality is terrible. SO WASTE YOUR MONEY, i would give 1 star hotel only, only has very friendly staff.

This one of the worst hotels I have ever stayed in. The hotel has no pool the pictures show a neighbouring building’s pool! The bar had no beer or tonic. Breakfast was chaotic, hot food was cold, the toaster burnt everything and the coffee undrinkable. Fruit was ok . We stayed in a suite ok but very dated.

First of all the hotel didn’t have any record of our reservation but they made up for that by upgrading our room , the service was great and the food was ok. Not very close to anything so had to walk or taxi to places. Overall a very nice and place to stay.

Room is spacious. Complete with a dining area, fridge and a good couch to lie down. They have fast internet. Price compensates with the room and accommodation. If you do want a cab going out from the resort you have to add 100php for it.

Clean, courteous and it was a comfortable stay. We came in early and we were accommodated before 12 noon. The room was freshly clean so as the linens were changed. The room in general was clean. Bathroom was as I expected clean and equipped with fresh towels

Room is clean and okay but food is not that good and its a bit expensive.it has nice view but pool is not that enticing and not that clean.people are not that nice as well,when you meed something it will take you 2 times to get a reply

For the price we paid for the suite, we got more value for our money! Yeah, we knew outright that it was not 4 stars because when we got in very early, they did not allow check-in! All of the best hotels I have noticed never had to fuss. But we were very happy after seeing our room- w 1 bedroom, a view and a living space! If you're looking for a night life, this is not the place to go to because it is too far from the outside world 😁😁 this is ideal for couples like us... During the day time, they have a free 'shuttle' that goes to the mall but good luck- there is no schedule. Once again, we never wanted to go anywhere (anyway) other than be in the beach.

Overpriced room that is in poor condition. ROOM: Musty Smell Bed and Pillows feels like a rock Old toilet Slippery Tub No internet - the 1st and 2nd day Additional cost for Additional blanket Tried calling the reception several times, nobody is answering Found a cockroach the next day No Tissues Damped Carpet Corridor - nasty smell Rip off with the taxi fare - Minimum of 100php Expensive airport transport Location is far from the city center Shared swimming pool with the sister hotels Poor food quality (room service)

Angasil Road Lapu Lapu Cebu

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Sotogrande Hotel And Resort places you within 2 miles (3 km) of Magellan Shrine and Magellan's Marker. This 77-room, 3.5-star hotel has 2 outdoor pools along with a private beach and free breakfast. It's near the airport and also close to Mactan Island.


Dining

Free buffet breakfast is included with your stay. Enjoy a leisurely bite to eat at Cafe Soto, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room.


Rooms

The 77 air-conditioned accommodations feature balconies and afford space to spread out with dining areas and sitting areas. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries and bathrobes. Free newspapers, safes, and phones are also standard. Weekly housekeeping is available.


Property features

Guests of Sotogrande Hotel And Resort have access to a private beach, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 800.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include a fitness center, a rooftop terrace, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

47.0% of guests recommend this hotel

Total of 153 reviews