Sotogrande Hotel And Resort3.5 out of 5.0
Recent guest reviews
Clean, courteous and it was a comfortable stay. We came in early and we were accommodated before 12 noon. The room was freshly clean so as the linens were changed. The room in general was clean. Bathroom was as I expected clean and equipped with fresh towels
Room is clean and okay but food is not that good and its a bit expensive.it has nice view but pool is not that enticing and not that clean.people are not that nice as well,when you meed something it will take you 2 times to get a reply
For the price we paid for the suite, we got more value for our money! Yeah, we knew outright that it was not 4 stars because when we got in very early, they did not allow check-in! All of the best hotels I have noticed never had to fuss. But we were very happy after seeing our room- w 1 bedroom, a view and a living space! If you're looking for a night life, this is not the place to go to because it is too far from the outside world 😁😁 this is ideal for couples like us... During the day time, they have a free 'shuttle' that goes to the mall but good luck- there is no schedule. Once again, we never wanted to go anywhere (anyway) other than be in the beach.
Overpriced room that is in poor condition. ROOM: Musty Smell Bed and Pillows feels like a rock Old toilet Slippery Tub No internet - the 1st and 2nd day Additional cost for Additional blanket Tried calling the reception several times, nobody is answering Found a cockroach the next day No Tissues Damped Carpet Corridor - nasty smell Rip off with the taxi fare - Minimum of 100php Expensive airport transport Location is far from the city center Shared swimming pool with the sister hotels Poor food quality (room service)
Terrible food at five star resort prices. Ignorant staff. Security unlocked and walked into my room at 2am terrifying my wife and the building manager Darwin accused me of not locking my door. Typical ignorance and excuse making from a poor manager. Total lack of self responsibility by staff. Expired and overpriced foods at restaurant. Impossible to get out of this rural area without spending a chunk of money. Beaches don't exist, and if you go nearby prepare to pay huge fees to visit a trash filled beach. Money trap with poor, stupid, excuse making management and staff. They're almost fully empty minus these Korean groups that use agencies to come. Avoid this place like the plague.
I would have rated this gem in Mactan Island a 5 star.... So let me start with that, the positive, 3 property adjacent to each other...all together they have everything..restaurant, Rooms, pools, basketball court, bars, event area, boardwalk, beautiful beach, etc...they have it all. To top it off 99% of the staff was willing to help and very friendly. For having everything..they are missing a beach personnel. we were at the beach area and wanted to have shake and water...so i had to walk inside the restaurant and order. Then they directed me to the Front Desk to pay for it. I asked the lady if she can deliver the beverages under the boardwalk where we were relaxing but i made sure i left a TIP to compensate for the walk the staff has to endure. They delivered the beverages..thank you. Then I asked the lady if she knows where to get beach towels which she told me to proceed back to the Front Desk...so i nicely asked if she would be kind enough to fetch it for us since we are already wet from the beach...she agreed...needless to say, nothing was delivered. We just laughed it off and dried ourselves with our own shirt and walked back to sotogrande. Since we were a bit exhausted from the heat, we decided to order room service. I called and ordered pizza and one dessert. After a 40minutes, i called back room service and inquired about the order. The gentleman who took my order, gtd that it was already on its way up to the room.......but guess what? nothing was delivered. So i called again after 15-20 minutes and asked how long would it take for normal order if done at the resto itself. The gentleman proceeded to tell me, "okay sir, your food would be waiting down here"...?????!!!!!! what was that? Anyhow to make the long story short, they forgot my room number and waited. We decided to just eat elsewhere. Property is great...kept it clean..smells good. In a private village type area...feels very secure...just dont expect them to go above and beyond their titled responsibility...
i would give it 0 rating if I could. There are three hotel resorts all sharing this and one other restaurant. I came here for dinner and found the menu unappealing. So I thought I couldn't go wrong with a steak sandwich. My fault for assuming. The chips were hard as rock and stale. Bread was stale. Meat was bland and paper thin. Cheese was processed and cold. It's not often I spit food out of my mouth especially when I'm starving. Don't bother.
Rooms are old and the light green color is kind of weird. Spacious but u can see mold on the ceiling and you will have a waterfall by the AC unit. Hospitality is great but is quite common in the Philippines. Would I be back in Sotogrande? No. Lastly, Wi-Fi sucks big time.
Room is spacious but the pillow is too hard. Bathroom is too small, if you will take shower there is no other way to step the bathtub even you don't feel like using it. Though I enjoy the sunrise view. Breakfast is free but nothing special. Better try nearby resort. No available nearby convinience store. They provide free shuttle but its an old multicab passenger type.
I stayed here in December, We had a short overnight stay in Mactan with my friends. We were a bit hesitant to book based on location, but we were so happy we came to stay here. The staff were really helpful and friendly and very hospitable staff (housekeeping OJT) , While breakfast buffet is limited there is a decent selection of good coffee.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Sotogrande Hotel And Resort places you within 2 miles (3 km) of Magellan Shrine and Magellan's Marker. This 77-room, 3.5-star hotel has 2 outdoor pools along with a private beach and free breakfast. Magellan's Cross is 12.3 mi (19.8 km) from the hotel, which is near the airport.
Free buffet breakfast is included with your stay. Enjoy a leisurely bite to eat at Cafe Soto, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room.
The 77 air-conditioned accommodations feature balconies and afford space to spread out with dining areas and sitting areas. LCD TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer free toiletries and bathrobes. Free newspapers, safes, and phones are also standard. Weekly housekeeping is available.
Guests of Sotogrande Hotel And Resort have access to a private beach, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 800.00 per vehicle roundtrip. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include a fitness center, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
47% of guests recommend this hotelTotal of 146 reviews