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Movenpick Hotel Mactan Island Cebu

4.5 out of 5.0

Recent guest reviews

Hotel was very nice, staff were very friendly, but beware of the price of the food and beverage, the mark up was outrageous.

Hotel is amazing and the staff are so friendly. We only had one problem, there's no to little cold water that comes out of our shower/bathtub and faucet, mostly hot water even after they "fixed" it

No free shuttle from airport. We were given a room that smells cigarrette. We requested for another room but it took awhile before we were moved to a new room. Beds are small. Bathroom lock was broken. Pool area is okay but the ocean area is not inviting. After our tour on our first day, room was cleaned. My husband's shirt was missing. We reported it several times but nothing happened. No follow up was done until we left. Overall it was still a pleasant stay. Staff are friendly.

DEFINITELY not worth the price! Pay a little extra and get A LOT more at Shangri La Resort next door. Pool (1 only) is WAY too small for number of rooms. Not nearly enough pool loungers - ridiculous how few. I left 2 high-end phone chargers accidently in the room plugged in and of course they BOTH were not found the next morning after check out - what thieves!!! The beach is SMALL, the breakfast area is way too crowded for the number of rooms. As a seasoned traveler - Please check Shangri La first

Ocean front suites are a must when at the movenpick. Staff is awesome, and really do an outstanding job of making one feel right at home!

For the cheapest 5 start hotel in the area, it's not a bad deal. The service was great, staff were all friendly and the breakfast was great. However, the pool area was just too small. Not many seats for guests to relax and you'll have to compete with everyone else for a seat. Same thing with the beach area. Not many seats available during the weekend. The beach was nice but wished it was bigger. We booked a trip through the hotel and it was so expensive but at least it was convenient. Go outside the hotel for trips. Next to this hotel was another place were you can rent a ski jet.

I wasn't satisfied for this hotel! This hotel is only for rich people. Receptionist was too small and crowed. Room was nice but too expensive for the price. All buffet for meals were expensive. Services were very poor too. Wifi was very good. Beach was too small for everybody. Stuff were very nice.

Overall great hotel. Very nice rooms and the pool is very nice. The beach is a little small but will meet most guests needs. One thing very nice about the beach was the umbrellas provided for shade for those of us that can't take the sun for to long. The only thing that was an overall disappointment was the food and the prices of the food. My family of three had dinner and all meals were below average in taste and quality. This also includes the banana shakes we had that were basically crushed ice. The price of the meals was to high for what was being offered. All staff at this hotel were great and very friendly and willing to help when needed. Overall we would go to this hotel again. Just keep in mind that the food won't be your best experience.

Loved the place. Was my second time an as always. Great place. Food. Is bland

Hotel staff was phenomenal they always are ....The place is very spacious also is reclusive enough to where you're not crowded by people you can relax without any rain ructions and beautiful views of the beach beautiful night views well lit up only thing I would say is the cafés of the restaurants food is very bland so if you want to really taste extraordinary cuisine I do not recommend this place

bad smell in the room, crowded restaurant for breakfast, poor facilities in the game room,

Staff was friendly, check in smooth, room had a spectacular view. small beach was manicured daily, nice lawn area for relaxing by beach.

In general, it's a nice place with professional service, but here's what I didn't like: the air conditioning on the shuttle bus to the mall was weak, at best, so much so some passengers opened the windows to let the hot air in from outside! Internet access had an additional charge, which was unusually expensive. The only other option: 30-day internet access for around $US80! Nothing in between, and no free wireless in the lobby. The breakfast buffet was fine, but overpriced--not worth the $US30 (in that market). My balcony supposedly had an ocean view but, in reality, only if you stretched your head and body out over the rails. Other than these things (and the small pool, which the beach makes up for), I thought it was a nice place with a pleasant staff.

The service is ok,the hotel is nice,waterview is great,pool needs updating. I was charged 421.00 for an extra guest, at check out !!!what is that all about ?? Ive never herd of such a thing.1 room is double occupancy..Im demanding I be reinbersed.do not send any one there.[...]The seas resturant was 150 usd for 2,was worth about 40 usd

great staff very helpful. i did not have a single problem while i stayed here the staff was very generous with information about the sightd and were to go while not taking me to the bank.

The entire staff was super friendly and went out of their way to make your stay perfect. Started with the front desk staff who upgraded us even without asking for it. The staff at breakfast knew what we want the very next day from heating up the bread just for us to the tea and mangoes. The breakfast selection was phenomenal! The beach was small but big enough to give you the space you need as we had enough privacy. Access to water activities was easy and getting a boat tour to the nearby islands is just next door. The pool was a perfect way to cool you down and was not crowded that you can actually have peace and quiet. They even provided a shuttle to the two major shopping malls in the city that was really convenient. Aside from the restaurant nin the resort, a number of good restuarants were within walking distance including the famous "sutokil" foodie restaurants Cebu is known for. The only negative to this stay was we were unfortunate enough to have the room beside to be "Korea party central" as a bunch of Korean men congregrated at this room and would sing and clap and talk loud between 3 and 5AM. Reported it to the hotel staff but it appeared that no action was taken as they continued their partying until 5AM. But other than that, it was perfect and a whole lot better than going to the mega-resorts nearby.

Great. The staff was top class and made our engagement dinner very memorable.

Punta Engano, Mactan Island Lapu Lapu Cebu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Marina

Movenpick Hotel Mactan Island Cebu is a short stroll from Magellan's Marker and Magellan Shrine. This 245-room, 4.5-star resort has a private beach, a marina, and a full-service spa. Magellan's Cross is also within a 30-minute drive of this Lapu Lapu resort.


Dining

Enjoy dining at The Sails, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Movenpick Hotel Mactan Island Cebu's 245 rooms are air-conditioned and have an array of amenities, including furnished balconies, refrigerators, and minibars. LED TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, free newspapers, and free bottled water are also available.


Property features

Movenpick Hotel Mactan Island Cebu features a private beach, a marina, and a full-service spa. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for PHP 575 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a health club.

Room options

Suite, 1 King Bed (Atrium View)

King 1 | Sleeps 3

Deluxe Room, 1 King Bed, Ocean View

King 1 | Sleeps 3

Premium Room, 1 King Bed, Ocean View

King 1 | Sleeps 3

Deluxe Twin Room, Ocean View

Twin 2 | Sleeps 3

Guest reviews for Movenpick Hotel Mactan Island Cebu

Everyone (4) Couples (5) Family (1) Friends (1) Other (6)
5

nice hotel with friendly staff

Everyone
Pool

Hotel was very nice, staff were very friendly, but beware of the price of the food and beverage, the mark up was outrageous.

By on Feb 24, 2017

Review comment responded on Mar 4, 2017

Dear valued guest, Thank you for choosing the hotel on your Cebu holiday. It is wonderful to know that you enjoyed your stay with us. We are delighted to read the kind commendations you shared about our staff, citing how you found them friendly. We understand your concern on price point. The hotel rates are kept within the same range as with other international chain hotels in the area. We apologize if our rates were not within your ideal range. Thank you, once again, for taking time to share feedback. We look forward to welcome you back in the resort. Kind regards, Harold Rainfroy General Manager

5
Everyone

Hotel is amazing and the staff are so friendly. We only had one problem, there's no to little cold water that comes out of our shower/bathtub and faucet, mostly hot water even after they "fixed" it

By on Jul 12, 2016

3

first experience

Everyone

No free shuttle from airport. We were given a room that smells cigarrette. We requested for another room but it took awhile before we were moved to a new room. Beds are small. Bathroom lock was broken. Pool area is okay but the ocean area is not inviting. After our tour on our first day, room was cleaned. My husband's shirt was missing. We reported it several times but nothing happened. No follow up was done until we left. Overall it was still a pleasant stay. Staff are friendly.

By on Apr 28, 2016

2

go to a different resort/hotel

Everyone

DEFINITELY not worth the price! Pay a little extra and get A LOT more at Shangri La Resort next door. Pool (1 only) is WAY too small for number of rooms. Not nearly enough pool loungers - ridiculous how few. I left 2 high-end phone chargers accidently in the room plugged in and of course they BOTH were not found the next morning after check out - what thieves!!! The beach is SMALL, the breakfast area is way too crowded for the number of rooms. As a seasoned traveler - Please check Shangri La first

By , from Scottsdale, AZ on Apr 11, 2016

5

wonderful resort on mactan island!

GetawayWithFriends

Ocean front suites are a must when at the movenpick. Staff is awesome, and really do an outstanding job of making one feel right at home!

By on Dec 23, 2015

4

nice hotel but can be better

Couples

For the cheapest 5 start hotel in the area, it's not a bad deal. The service was great, staff were all friendly and the breakfast was great. However, the pool area was just too small. Not many seats for guests to relax and you'll have to compete with everyone else for a seat. Same thing with the beach area. Not many seats available during the weekend. The beach was nice but wished it was bigger. We booked a trip through the hotel and it was so expensive but at least it was convenient. Go outside the hotel for trips. Next to this hotel was another place were you can rent a ski jet.

By on Sep 21, 2015

2

very luxury hotel!!!

Singles

I wasn't satisfied for this hotel! This hotel is only for rich people. Receptionist was too small and crowed. Room was nice but too expensive for the price. All buffet for meals were expensive. Services were very poor too. Wifi was very good. Beach was too small for everybody. Stuff were very nice.

By on Jan 26, 2015

4

overall great hotel

Families

Overall great hotel. Very nice rooms and the pool is very nice. The beach is a little small but will meet most guests needs. One thing very nice about the beach was the umbrellas provided for shade for those of us that can't take the sun for to long. The only thing that was an overall disappointment was the food and the prices of the food. My family of three had dinner and all meals were below average in taste and quality. This also includes the banana shakes we had that were basically crushed ice. The price of the meals was to high for what was being offered. All staff at this hotel were great and very friendly and willing to help when needed. Overall we would go to this hotel again. Just keep in mind that the food won't be your best experience.

By on Nov 17, 2014

5

jamon

Singles

Loved the place. Was my second time an as always. Great place. Food. Is bland

By on Oct 4, 2014

3

great escape

Singles

Hotel staff was phenomenal they always are ....The place is very spacious also is reclusive enough to where you're not crowded by people you can relax without any rain ructions and beautiful views of the beach beautiful night views well lit up only thing I would say is the cafés of the restaurants food is very bland so if you want to really taste extraordinary cuisine I do not recommend this place

By on Oct 4, 2014