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Taal Vista Hotel

4.0 out of 5.0

Recent guest reviews

1. "Our stay in Taal Vista Hotel was again Amazing!' ... is what I can say after our stay here for 2 days 1 night at Taal Vista Hotel in Tagaytay! 2. A 5-star hotel located an hour away from the hustle and bustle of Manila, Taal Vista Hotel offers accommodation in Tagaytay City. It features an outdoor swimming pool and guests can enjoy meals from 3 dining options or have a drink at the bar. Free WiFi is available throughout the property.The property is a 5-minute walk away from PAGCOR Casino, and a 10-minute drive from Picnic Grove. 3. The moment we arrived, warm greetings extended to us and only after 10 minutes, we were ready for check-in. Among their 261 amazing rooms in Mountain and Lake Wing, it's their Premier Room - Two Queen-Sized Beds (Lake Wing) we chose to stay for 2 days 1 night. The Premier Room - Two Queen-Sized Beds (Lake Wing), offering views of Taal Lake, this contemporary room features a cable TV, a safety deposit box and a balcony with seating area. Room is fitted with 1 king-sized bed and en suite bathroom. 3. After settling in our room, we went outside to enjoy Tagaytay. Then, came back to the hotel to have our buffet dinner at Veranda in Taal Vista Hotel Tagaytay, that only cost Php1,100 per person (weekday rate), which we really enjoyed since, a lot of amazing options of wide selection of International and Local cuisines. Veranda also serves as well in à la carte. 4. The next day, we had an amazing breakfast at Veranda and after we check-out at 12pm, we had tried the buffet lunch once again and it was amazing! 5. After 2 days 1 night stay in Taal Vista Hotel, we really enjoyed our stay here. Excellent location to all main tourist spots, our room has the most amazing view of Taal Lake and our buffet dining experience (Lunch and Dinner) at Veranda was superb! Indeed, Taal Vista Hotel is an amazing luxury 5-star hotel to stay in Tagaytay! P.S. Our buffet dining experience at Veranda in Taal Vista Hotel is so worth it. The food choices are so extensive! And, The Dessert Section is my most favorite! "Make your Own Halo-Halo" and all Native Sweet Delicacies - Ube Halaya, Biko, Bibingka sa Malagkit, Sapin-Sapin, Maja Mais!

Enjoyed our business day trip in this hotel. Classic long hallways. Overlooking Taal Lake and Taal volcano. Has cozy ballroooms. We stayed at the VIP lounge while waiting for our bride's 2nd look with retouch.

Currently checked in now to welcome the new year. We arrived at around 12:45pm to avoid the lines for check in. Check in was a breeze. We were informed that our rooms would be available by 2pm. At 1:55pm, I followed up on our rooms. Front desk guy gave our room keys to another hotel staff to check on the rooms. I joined him so I can check as well. When we arrived at our rooms they have not been cleaned or touched by housekeeping! And to think that guests who just checked in were getting their rooms. If I did not demand to talk to the Duty Manager no one assured us when our rooms would be ready! They all just left us hanging. Once I got to talk to the Duty Manager he changed our rooms and gave us rooms that were ready already. However, I had to go find him because he was not going to the Lake View lobby despite repeated assurances from the staff that he was on his way. Poor service.

Came here to unwind. Always liked this hotel for the location and views. Service is good. But this time, we found the rooms outdated already. Even their other facilities badly need upgrading. The view deck is in bad shape.

Me and my wife checked in on December 25 and 26, 2017. We chose Taal Vista Hotel because every time we go to Tagaytay or just want to unwind, we always choose this hotel. In fact, we even bought 10 gift checks (2 nights, lake wing view) when we saw their booth at SM Aura trip and tours expo in the same year. I can show the photos if necessary. We found out their dirty secret and we had the worst experience ever! We checked in at 2PM without going or bringing our language to our room, because we had to go out for a lunch first. At around 4PM, we brought our things and first time going to our room (266) at the lake wing (that was PHP12,000/night). We lay down on the bed and we have notice some stains on the bed sheet and it is in the middle. Those were MENSTRUAL BLOOD!!! We took pictures of it. My wife wants to post it on social media, but stopped her. I immediately called the receptionist and reported this. I demanded for a manager to come over. Few minutes later, a room attendant came and changed our bed sheet. He said he was the supervisor and sorry for what happened. The manager knocked to our room and admitted that it was a menstrual blood stain and they were at fault. That the supervisor and room attendant didn’t see it. I was so angry but kept my cool. Because we were supposed to be relaxing, but that happened. The manager assured that this will be reported to general manager, which I doubt won’t happen, so I might look for him on LinkedIn. #It looks to me that they don’t change their bed sheets every time a new occupant is checking in #The ceiling is so dusty and it seems that they don’t care to even check each room #Bathroom door is broken. Sliding door doesn’t slide wew #I don’t know if I want to request a refund for all of the gift checks I bought

We booked the Christmas package 24th and 25th December, so paid premium rates 14,000 peso a night, covering the Christmas extravaganza and buffet the next night. Check-in was a nightmare 45 minutes of queuing. The demand for a 4000 peso 'deposit' was puzzling and irritating, especially as it was returned at check out. What on earth is that about? No assistance with baggage and only the most rudimentary directions to the Mountain view room, (room 401), down, after a trek we arrived at what can only be termed a small run down room, with a view of a coconut Palm. Hardly a mountain, or a view. Bed was old, floor dirty, refurbishment necessary. The connecting door to the adjoining room was not soundproofed and on both days shared our neighbours conversations, (unasked for), Fridge was empty with only two bottle of water on the top to make coffee or tea. For lunch we went to the veranda and wanted to sit outside, the waiter said they would get cushions and whilst we waited, sit inside, having ordered, had a spilt coffee delivered and dirty improperly cleaned plates, rejected, we ate, finished and still no cushions, so we returned to our room. The Christmas extravaganza was lame and overpriced, food selection and quality poor. The live 'band', if that indeed that is the correct term, played to backing tracks, (More akin to Karaoke!) and they were not exactly festive. Drinks expensive, (San Mig light 100 peso, but cheaper than the lobby, 160 or Taza, 180 peso). One would have thought a complimentary drink would have been included, if there was there was non offered. Breakfast on both days was like a feeding frenzy after having queued and waited- Queuing for breakfast! This is simple organization, two sittings would work, purely lack of organization regarding number of covers.. Service was extremely slow, not enough glasses and one had to repeatedly ask for spoons knives, glasses etc. No-one could tell where mass was to held on Christmas day, (one of the expected highlights of the stay), and eventually found it tucked in a space under the escalator! -Ridiculous! People packed into the corridor to hear Mass on Christmas Day! Why not in one of the ball rooms? We will positively comment on Taza, that although service was non existent, the food was very good. The Christmas dinner buffet was accompanied by dripping water from the centralised air conditioning- Really! I could go on but after spending over 35,000 peso, we felt seriously underwhelmed at most aspects of the hotel. The view is good and the staff friendly but this does not compensate for a poor overall experience,. The Hotel offers 5 Star prices and 1 Star experience and trust us we have stayed in some of the very best hotels in the world. A huge disappointment

Check-in procedures was fast, no drama..Premium Lakeview room is good sized, however the room itself-it's interior needs upgrade... Beds so comfortable, crispy nice smelling linens.. Towels are fluffy and clean.. toiletries are ok can't complain. Excellent menu for indoor dining, price is reasonable.. we ordered bulalo, ( bit salty) tawilis ( not so crunchy) nase goreng ( not impressed) buko Paradise (very yummy)..Buffet breakfast is very ordinary and pricey..We enjoyed our stay, hotel staff are very helpful and courteous..Will come back again, will recommend..I almost forgot..our neighbor room guest was smoking..I understand this is not allowed even in veranda area, there should be a strict implementation of No Smoking inside the room..I reported the matter to Housekeeping Dept. I have the "Foto" to support this.

The rooms is good but the service at front desk and helpers were slow. We booked 3 lake view rooms and 1 gardens view but no rooms could see the lake even all are at 4th floor. The food were 4 stars hotel price but the taste was not good.

As, say, a 3 1/2 Star hotel, probably OK. But not when advertised as a 5 Star. Rooms are plain and featureless. View is wonderful, but nature provided that and they can take no credit for it. Breakfast by room service? Eggs, cheap paper-thin bacon, cold toast with no butter. Salt that won’t shake because it’s so damp. Pepper? Same thing, but contents of pepper shaker is soggy pepper with rotten rice. Disgraceful!

The high-light of our trip to the Phillipines was spending time around the Taal volcano and visiting rural areas for a local wedding. The hotel itself has one of the most majestically beautiful settings you are likely to see. The lobby outlines a lot of the areas past history which gives you a further insight into the volcano, which the hotel is built on the edge of. The facilities were only upgraded in the nouties however, the buildings looked tired and weather worn. The room we had looked out toward a bunch of insignificant trees and shrubs that blocked the ground floor view. The floors above have airconditioning units that leak water and a build up of mold and grime has occurred. An upgrade is sorely needed. If so, we will be back.

Kilometer 60, Aguinaldo Highway Tagaytay Cavite

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Taal Vista Hotel places you within a short walk of Ayala Mall and within a mile (2 km) of Lourdes Church. This 261-room, 4-star hotel has 2 restaurants, a full-service spa, and an outdoor pool. Summit Ridge Promenade and Picnic Grove are also nearby.


Dining

Free breakfast is included with your stay. Enjoy dining at Veranda, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

Taal Vista Hotel's 261 air-conditioned rooms provide coffee makers, free newspapers, and free bottled water. Guests can expect free WiFi and LED TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are other standard amenities.


Property features

Taal Vista Hotel features a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available on request) for PHP 3500 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and 16 meeting rooms.

Room options

Superior Room (Mountain Wing)

King 1 | Sleeps 2

Deluxe King (Lake Wing)

King 1 | Sleeps 2

Premier King (Lake Wing)

King 1 | Sleeps 2

Deluxe Ridge King and Single Bed (Mountain Wing)

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 1194 reviews