Hotel Villa Michelangelo3.0 out of 5.0
Recent guest reviews
This hotel has a stunning location looking straight up to Mount Etna. The public rooms are beautiful and the swimming pool and outside areas are really nice. Food is excellent and the service is very friendly from the family who run it. We didn't stay there, but went twice in the evenings for drinks and food.
The hotel is great and it is located in a quiet town just below Etna. The pool is fantastic and the staff are very friendly. Special thanks go to Marina for going the extra mile, having a lot of patience with us and giving us some precious tips to use while visiting. I recommend this hotel 10/10.
It is a very nice villa,the pool is quiet big children can enjoy playing.the rooms are spacious and some of them are also designed for any disability,we had a back room so we could see the etna,our friends had front they could see the pool,bfast was good but short of staff so what finish we had to wait for a while but its worth it and considering of go back in this villa if we book again.thanks we really enjoyed our stay.
Asked for another room: the first one was dirty; broken toilet seat; broken handle for the window (a screwdriver was sticking in the hole to operate the window with. Reception was very helpful and saw immediately to a change of rooms. The welcome drink however, we never got down to having it: too busy serving half the village; all enjoying a day by the hotel pool. Turned out - since the hotel was not very busy - that making pool and bar public was their main means of realizing turnover. Bit unfortunate since we had chosen this outpost for a couple of lazy days by the pool (virtually impossible: over the weekend it was full of local tourists and during the week rented out for parties, summerschool, etc. The kitchen was ok; only hic: on Saturday evening they had a pool party with live music and it took them over 2 hours to serve dessert and nobody bothered to come and ask whether you would have liked another drink ! The friendly and helpful staff did however make up for a lot of the flaws.
Let's start with the good things - the room was spacious, the pool and pool area nice, the view excellent (if you get a room facing the swimming pool), the price reasonable. However, staying there is not particularly relaxing (to say the least) - there were loud parties taking place almost every night until 1AM either in the restaurant or at the pool. Swimming pool area is public so there are a lot of local kids and teenagers making a mess all day long + during the day there is non-stop loud music at the pool, so again - not very relaxing! The breakfast was OK for Italian standards (croissants, cakes, cookies, some cereals, yoghurt, jams and nutella, but don't expect many salty or any warm options). Couple of the staff members were friendly and professional, but most of them need a bit more training in hospitality. Location - a bit in the middle of nowhere, but good for visiting Etna. In general - it's a pretty good hotel once you get used to the mess and the noise...if you get used to it!
This Hotel is family run and I think it's its best asset. I suggest you eat there sometime when visiting. Their local platters are excellent and pizzas as well! The rooms are very tidy and the furnishings are quite good.
The staff were a bit indifferent till we got to know the owner of the Hotel, and then their attitude changed dramatically. We were treated like family and even the chef and staff did their best to help us in every way. The downsides are the parties in the evening, but they usually start late and the people who visit the pool in the Summer, but most of them do not bother you. But if you are one to have a quiet pool to yourself, forget it. The bar at the pool is pricey, but they cater for the day visitors, that's how they make their money. Some people would say its a bad Hotel because of these two things, but they are wrong really. The rooms are comfortable, especially the ones at the back (its quiter there, then the front). Of course the pool view is great, but noisy and there are no real views, so you go for the friendliness and the pool. The meals are fantastic, maybe a bit pricey, but not for us Maltese.
We stayed for two nights in the hotel and we were alone as guests. The pool area was great and perfect to relax. The breakfast was not what I expected, only toastbread, no yogurt and the staff was looking at us during breakfast! The room was small but we has wireless. Theres a little fitnessroom but most of it in there was not working. The view is great - also the garden and a goot choice for exploring etna. On the other side you have to take the car to get to the nearest town.
Worst place I've been in Sicily, the people who run this place treated us very badly and didn't try to help us even a little bit. We booked online a room and when we arrived we were told (by the waiter in the restaurant, no one in the hotel told us) that they were having a private party (a birthday) in the pool that night. When we finished dining we went to our room and it was completely iompossible to sleep, it was like the music was inside our room. We asked for a room change and they said it was plenty and there was nothing they could do. We tried to put a claim but they didn't cooperate. Also, when we paid, they tried to charge usmore money for the dinner. Long story short, if you don't want surprises and want to sleep and have a good night in a normal place, never go here.
We booked 2 nights and ended up only staying 1 night due to the extremely rude attitude of the manager when we complained about the unreasonable music at a party at 12.30. We were told by the manager that the only reason we were making a complaint was because we wanted to get away without paying. No apologies were offered at any time. We were also concerned that the restaurant where we thought we were having a quiet evening meal was suddenly transformed into a men's evening and a belly dancer entered the room. At no point in the evening were we ever informed that this was going to happen, despite being at one point the only couple in the restaurant. I was the only woman in the restaurant during the whole evening which made the belly dancer experience rather disconcerting. The whole experience was unpleasant due to poor staff and management attitude, when the hotel was actually lovely. We advised the reception staff of our reason for leaving early.
- Free breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Hotel Villa Michelangelo places you within a few miles (5 km) of Sanctuary of Our Lady of Sciara and Sanctuary of Our Lady of the Rock. This 15-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's in a regional park and also close to Torre del Grifo Village.
Free breakfast is included with your stay. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
The 15 rooms are air-conditioned and have an array of amenities, including balconies or patios, minibars, and phones. Guests can expect free WiFi and satellite TV. Hair dryers and desks are also standard.
At Hotel Villa Michelangelo, guests have access to a fitness center, free WiFi in public areas, and spa treatment rooms. There's free parking, and an airport shuttle (available 24 hours) for EUR 50 per vehicle. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include a seasonal outdoor pool, a terrace, and a garden.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 175 reviews