Canadas Best Value Inn & Suites2.0 out of 5.0
Recent guest reviews
Simran was at the Front Desk, then the server at the Restaurant. What a hard working, thorough, person. Room was clean and nice. The food at the restaurant was delicious and plentiful. Thank you Simran (I hope I spelled it correctly)
My crew and i stay here for weeks at a time through the summer working every year. The manager J. B. Is very welcoming and accommodating. The chambermaids are always on the ball with a clean room and fresh linens everyday. I find the beds extremely comfortable and the wifi is great! Considering the rates, location, and room quality its the best place to base your work or visit to the valley with great breakfast in the attached restaurant to boot.
We're traveling on a motorcycle and it was a super hot day! Upon entering the lobby we were greeted by two super friendly ladies who had also made mention of the extreme heat! Check in was effortless, the gal checking us in was super helpful with directions & suggestions to the travelers questions we had. We were also given cold drinks!!! (Thank you!) We also received a 25% off coupon for breakfast/lunch in the restaurant. Rooms were very clean and the bed very comfortable. Breakfast was fantastic and more than either of us could finish! We'll be back, thanks again!
We stayed here for 4 nights. The staff was very helpful and accommodating with our check in time, which we really appreciated. The room was clean, bed was comfy and had everything we needed. Also the price was great for the quality of room. I would stay here again for sure. Located right near everything and close to the exit for the highway, it made it super handy to get places. Thanks for a great stay!
The room was quiet, clean and comfortable. We were able to park right next to our room. We enjoyed the complimentary hot breakfast. The right place at the right time. Super friendly owner and staff. Many food/dining options within walking distance.
Room had some updates. Bathroom wasn't very clean. Only staff I thought was nice and polite was the housekeeping lady Front desk staff was rude and didn't listen. Breakfast what breakfast stat's at down in the Monte Carlo Grille and got coffee and waited 15 plus minutes and a menu and no service. Won't recommend or to anyone
Outside first impression is good but when we went in it was somewhat disappointing.reception not very friendly, cleanliness of cárpets in hallwàys were stained. Beacuase of the 24 hour canceĺation policy, we stayed. Surprisingly the room was clean and bed comfortable. Restaurant was closed for a couple of days so we can't comment. The whole facility would need some upgrading and fixing. Overpriced for what you get.
We booked in for 4 nights. Should have been tipped off by the fact that they wanted payment up front for entire stay. Room was cramped, poorly lit and not overly clean. Didn't expect new sheets every night but found blood on a pillow case after the room was made up one day. Used glasses left on the desk one day and no facial tissue in the box another. Pretty beat up place. Air conditioner worked and the restaurant was good for breakfast.
I am fast asleep. 12:15am the RCMP are banging on the door to room 121. I am in123. The 2 RCMP officers and banging as had as they can to get the couple to come to the door. The banging fails. Finally the night reception person comes to room 121 with a pass key. The pass key fails to open the door. The RCMP officers continue to bang on the door. Finally a young girl opens the door and yells at the officers. The RCMP ask the girl to get dressed and come with them. Finally at 1pm the ouside disturbance had stopped. In the morning I went to the front desk and complained about the disturbance last night. This is the same front desk person I saw last night with the RCMP. No apology. I had the feeling this happens all the time.
This is a very clean hotel with good beds. The price represents a good value for what you get, the staff were pleasant and very helpful. It in a great location with lots of amenities close by. We will definitely stay here on our next trip to Castlegar.
Reviews from Trip Advisor
55% of guests recommend this hotelTotal of 101 reviews