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Recent guest reviews

From the moment we pulled up to the front of the hotel it felt like a commercial being filmed. It was perfect and breathtaking. The Castello di Casole was a beautiful property, landscaped in such a way that it took your breath away. We arrived with family and one family member cried over the beauty of the hotel. Food, service, kindness is something we will remember. Our room was amazing with every comfort you can think of. Please make this a stop even for a couple of days its work it.

This hotel is so dreamy, you are high on a hill with 360 degree views of all of Tuscany. You get both the sunset and the sunrise, which is unique. The Belmond name exudes quality, with exceptional accommodations and service. The food was fantastic, and the property is very well-maintained. The photos don't do it justice, you can't capture the breathtaking view properly without seeing it yourself. This is the place to come for some R&R as it was so peaceful and scenic, we could just sit out for hours and reflect. It is pricey, but you are paying for an all-encompassing experience that you may not find elsewhere. We loved it so much, we are planning to come back to hold our wedding here.

We spend 4 nights at the Castello de Casole in Tuscany. It is a beautiful hilltop location with a combination of old restored buildings and new construction which looks exactly like the old. There is some confusion there because the hotel used to be part of Timbers resorts...and some suites still are. It is quite isolated...as other reviewers have said. Having a car is a must, unless you want to pay for very expensive car service. The nearest city is Sienna, which is still 30-40 minutes away. Volterra is almost an hour, as is Florence. Because it is so isolated, and the road up to the castle is steep and narrow (and in some cases will fit only one vehicle), going out to dinner is a bit daunting...especially if you want to drink some wine. Fortunately, the hotel restaurant is excellent...but really the only choice. My only real complaint is the cost of some of the things they offer. For example, you can go truffle hunting with a guide and dog (and others). This sounded like fun...it's about an hour to hour and a half, and at the end you can have lunch with your truffles. Until we found out it was 250 Euros per person! So nearly $600 to walk around for an hour and maybe eat some truffles. The cooking class was also 250 Euros pp. I know it is an expensive resort, but we felt these prices were really absurd.

Two days to rest and relax after 4 days cycling tuscan hills. Excellent and wonderful. An amazing experience. Location was stunning, food was excellent and the service was exceptional. Will definitely go back

We spent three days based upon a recommendation from friends. The hotel is lovely, and we were welcomed very professionally. Our room was large and fabulous with a very large deck area. One problem there are large, heavy sliding doors that led out to the deck/patio area. Problem was that there were no handles on the outside to open the sliding door to get back in.. My wife could not open it from the patio. We figured out how to get back into our room, but this is something they need to address. Do not eat in the bar area. We wanted a light lunch and ordered one sandwich to share and two glasses of rose wine. We were charged 54 Euros ($60.00 USD) - 18 Euros for a 0ne glass of rose wine ($20 USD) is a total rip off. We had dinner in their restaurant and the service and food was very good. We expected it to be pricey (which it was), but felt the dinner was of very good quality and service was excellent. Overall, this is a very expensive place to stay, and we would say it was not worth the price.

Wow! What an incredibly special place in a stunning location in the heart of Tuscany. From the moment we arrived it utterly surpassed our expectations in every way. From the warm welcome to all the little touches during our stay, the beautiful Limonia Suite we stayed in with stunning views of the Tuscan countryside, an infinity pool that dreams are made of, a divine spa to relax in, dinner that was superb and all the recommendations we were given that made our stay so fantastic. Thank you so much to all the staff for your warmth, kindness and truly exceptional service. Highly recommend this peaceful and tranquil oasis in Tuscany.

The hotel is absolutely gorgeous and the scenery just amazing. We were thrilled to be upgraded to a Suite, with one of the most beautifully appointed bathrooms. Sunset drinks overlooking the valley are just like the pictures, only better in real life!

This hotel is a special place. The grounds are magnificent set atop a Tuscan hill. The staff is exceedingly helpful with remarkable service. The concierge did not steer us wrong with any recommendations; they were all excellent. Our room was beautiful and had some nice appointments such as chargers and outlets that were easily accessible. The bathrooms are large and the beds are quite comfortable. We enjoyed our stay immensely and hope to return.

The location of the hotel is amazing and the views are breathtaking. One of the most beautiful hotels that we have stayed at. The rooms are also beautiful. As others have mentioned, service can be great but it is not consistent. Sometimes orders or requests have to be made multiple times and the individuals that you communicate to do not take ownership of the request or follow through to ensure that is completed. For example, during one breakfast service we had been waiting for coffee to be served for over 10 minutes. When a follow-up request was made, the waiter asked us if we had asked for the coffee before and when we informed the waiter that we had, he took that as meaning that he wasn't responsible for the order and didn't have to follow-up. That being said, there are members of the staff that are exemplary and that go out of their way to make us feel welcome, and at home. With better training, the service level could match the beauty of the property which really is second to none. The experiences offered at the property (safari, pasta making, etc.) are all done to a very high standard though and while expensive, offer unique experiences that we were happy to participate in.

This property was gorgeous to start with. Driving into the area was as good. Accommodations were great. Staff did an unbelievable job in taking care of us. Food was great. Wine list was amazing. There is nothing bad I can say about my stay here.

Localita Querceto Casole d'Elsa SI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Belmond Castello di Casole places you 4.4 mi (7.1 km) from Archeological and Collegiate Church Museum and 4.9 mi (7.8 km) from Val di Merse. This 39-room, 5-star hotel has 2 restaurants along with conveniences like a full-service spa and an outdoor pool.


Dining

Start your day off right with a free full breakfast, served each morning from 7:30 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

The 39 rooms are individually decorated and have an array of amenities, including iPod docks, minibars, and coffee makers. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Beds sport Frette Italian sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Free bottled water, safes, and phones are also available.


Property features

At Belmond Castello di Casole, guests enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Suite (Limonaia)

King 1 | Twin 2 | Sleeps 3

Suite (Oliveto)

King 1 | Twin 2 | Sleeps 3

Deluxe Suite (Junior)

King 1 | Twin 2 | Sleeps 2

Exclusive Suite

King 1 | Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend this hotel

Total of 439 reviews

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