Great staff, only issue was the air fresher they used in the lobby and halls smelt like granny's perfume, way to strong. Would recommend hotel
The hotel was adequate for one night's stay and in a convenient location. Beds were comfortable, and the room seemed clean. BUT the heat/AC unit in the room was incredibly noisy, cycling on and off all night with groans and whines as it wound up to speed each time. I will give kudos to the lady taking care of the breakfast area in the morning. We came down to eat near the end of their service time, and she made sure there was fresh juice for us. Breakfast choices were good, and (great surprise!) they had real half & half for the coffee and not just artificial creamer.
Very nice compared to some.
Frequently stay at this property and find it to be consistently good. Not luxurious but clean, well appointed and safe with a friendly and helpful staff.
All the hotels are bad this one is new but this picture is photo shopeed there s not a blade of grass within 1 mile all parking lot and smelly
They have bedbugs. They gave me a full refund and I am completely ok with that but they need to treat their problem!!!
Front desk, Nicole was awesome. Helped me solve an issue with my reservation late night with 3 kids. Very nice place an very clean
My stay was necessitated by a rowing event and this property was the most convenient to the venue on Melton Lake as well as to restaurants.
The heat didn't work in our room & we had to change rooms at 12:30 AM. We had a non-smoking room & the new room was a smoking room with a broken door lock. No discount, nothing. By this time the weather had turned and we needed AC which only would only come on if you kept turning it down. I've been staying here for years but now it's run down and they are not keeping up with the property.
It was a smoking hotel so our room really smelled. They were full so he couldn’t move us
Would definitely stay here again!!! Clean and friendly staff.
I stay at Quality Inn Hotels when I travel, and have never experienced one this bad. I generally don't do reviews, but felt the need to express my displeasure. I let the desk know that the tub leaked, and was keeping me awake, but nothing was done about it. The room was dirty, and the bathroom smelled horribly. I guess when you're unhappy with something, everything about it starts to look bad, but this place was lousy. Stains on the bed and chair, dirty walls and door turned my stomach. I'm glad I didn't have my children with me, or I would have left and checked in some place else. The final straw was the watered down coffee they made for breakfast. The owner or Mgr., never reached out to me to offer a solution, but the counter help assured me he was made aware. I've been staying at Quality Inns for years. I travel at least once month, and will be staying elsewhere from now on.
Room was clean, can walk to many restaurants and businesses, very good value for the quality of the hotel, decent breakfast with hot items and fruit.
The hotel manager is on site almost day and night he coordinates w/the housekeeping staff everyday and ensures any items brought to his attention are cared for immediately. The nice size refrigerator was perfect to handle items we purchased and prepared for our family reunion.
This hotel is in a great spot - 2 miles from my son's house. Also ther is a Wendy's right out the back door. Also Applebys, Krystal, Long John Silver. Off to one side is a movie theater and JC Penneys. Out the back door is a Catholic church and 2 others. Out the other side is a shopping center with a grocery store, barber, massage, etc. You can walk everywhere. The room was very clean and comfortable, Four pillows and a nice mattress. The AC was very cold. THere is a coffee maker, hair dryer, ironing board, iron, large LCD TV, microwave, fridge. Also soaps and shampoo and lotion. The pool is nice but small. Some lounge chairs and lots of towels. The deep end is only 5 feet so I liked that. THe shallow end is 3 feet. There is a lift for handicapped people to get in and out of the pool. There are vending and ice machines in the halls. Breakfast was very nice. Coffee, tea, juices, cereals, yogurt, fruit, eggs, sausage, biscuits, gravy, bagels, pastries. It startes at 6AM on Sunday and 5:30 weekdays. Staff were very friendly, everyone says "Hi". The lobby has a computer for free. I will stay here again.
Quality Inn Oak Ridge places you within a short walk of American Museum of Science and Energy and within a mile (2 km) of Oak Ridge Art Center. This 79-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Refrigerators, microwaves, and coffee makers are also standard.
Guests of Quality Inn Oak Ridge enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities.
Great staff, only issue was the air fresher they used in the lobby and halls smelt like granny's perfume, way to strong. Would recommend hotel
The hotel was adequate for one night's stay and in a convenient location. Beds were comfortable, and the room seemed clean. BUT the heat/AC unit in the room was incredibly noisy, cycling on and off all night with groans and whines as it wound up to speed each time. I will give kudos to the lady taking care of the breakfast area in the morning. We came down to eat near the end of their service time, and she made sure there was fresh juice for us. Breakfast choices were good, and (great surprise!) they had real half & half for the coffee and not just artificial creamer.
Thanks for staying with us. We appreciate your feedback!
Very nice compared to some.
Thank you for your stay and review
Frequently stay at this property and find it to be consistently good. Not luxurious but clean, well appointed and safe with a friendly and helpful staff.
Thank you for your stay and review
All the hotels are bad this one is new but this picture is photo shopeed there s not a blade of grass within 1 mile all parking lot and smelly
Thank you for your stay and review. I'm a little confused about the no grass comment. But we have plenty of grass
They have bedbugs. They gave me a full refund and I am completely ok with that but they need to treat their problem!!!
We had Orkin inspect and none were found. Sorry for your inconvenience
Front desk, Nicole was awesome. Helped me solve an issue with my reservation late night with 3 kids. Very nice place an very clean
Thank you for your response. Glad Nichole could be of assistance.
Thank you for your time and responses. The responses are always used as learning/training opportunities
Thank you for your response. Your comments are helpful
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank you for taking time and review