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Novotel Kayseri

4.0 out of 5.0

Recent guest reviews

Everything is perfect, except that in restaurant they served me a something almost water instead of orange juice. Thanks to hotel management, my complain was accepted. Other than this, rooms are comfortable, internet is good working, centrally located, easy to access, good car parking area, rich and tasty selection for breakfast and meals.

The Novotel is ideally located for an overnight stay if travelling by plane, but is also walking distance from the town centre (15 mins to the main shopping centre). The staff are welcoming and efficient, the rooms are clean and breakfasts are excellent (don't miss cutting a chunk out of the delicious huge honeycomb). Although situated near a multi-lane main road there is no noise inside when the windows are closed, and rooms facing the road have a fantastic view of the mountain if the weather is clear. I have stayed in this hotel 3 times and would not hesitate to stay there again if visiting Kayseri.

The Hotel is Nice and very good Location is best closed to all area at the City closed to airport and to big mall . Accor club hotel its there are shortage in it some Like club lounge the English at main same reception Resturent the Service is good not excellent its becozed the no English . The food and poffeah is good also not Very as there are alot not there , room best and clean .

We stayed at the Novotel as a pit stop in Kayseri enroute to Cappadocia. The hotel is about a 15-20 minute drive from the airport and is located on a busy high way. It's 10-15 minutes away from restaurants or convenience stores. The room was nice and clean and was well priced for what we got. All in all this hotel is very suitable for people on a business trip not so much so for people wanting to see the city.

My gf and I stayed there for one night for a flight the next morning to Istanbul. A typical business hotel, nothing fancy. We ordered room service pasta, and it tasted really terrible, so wouldn't recommend. Free parking, Good price.

2X visited, since it's very close to the airport so this hotel is perfect for a night stop before Kapadokya or after Kapadokya just in case u wanna catch a morning flight to Istanbul. Overall, the hotel is very good from rooms to food. I only find it hard to communicate with the staff.

A clean and comfortable room, we stayed here as it was convenient for the airport. We were helped up to the room with our bags and were told 'tip not necessary' which is refreshing. Wifi in the room was free. We didn't sample the breakfast but some deals do include this in the price. Budget price and extremely good value.

It is very odd to see that employees of an international brand can't speak English at all. Don't you want foreign people to stay at your property? The other thing is that they don't know anything about their own city, when you ask them what to do, they clearly say there is not much to do in Kayseri!? You can't tell me that there are no restaurants, Cafe's, malls, hiking areas in this city. Someone needs to train these people. The rooms were not clean enough as well, the carpet is too dusty and there are stains in the shower cabin.

Location of the hotel is close to city center and also easy point to reach the airport. Rooms are clean and comfortable. We were able to fit in the room with 2 kids. Breakfast is good, they have msny selections. Service is good and personnel are polite.

Stayed at this hotel because I was having an op done in turkey. I'm soooo please with everything within the hotel. I only stayed in the hotel a few days because I was in hospital, however when I did the service I receive was remarkable.... Couldn't fault this hotel... I would highly recommend it...

Room options

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 4

Superior Suite, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

84% of guests recommend this hotel

Total of 189 reviews