Hearthstone Inn2.5 out of 5.0
Recent guest reviews
Visited the Hearthstone to gave our Christmas party at the Commoner. The restaurant was nice and clean, the food was good and we had a very good time. Johnathon was a most gracious host and we had a great time!
staff was very friendly and restaurant is awesome. Sleeping accommodations where nice,,, spacious and clean and comfortable. Great that you don't have to pay for parking and there is a microwave, bar fridge and small coffee maker in the room. The main problem is really the bathroom was sadly not in good shape. fixtures were old and worn out and need replacing. The tub had epoxy patches all over it.... a lot of caulking and old paint where they obviously tried to patch issues up. No plug for the bathtub. Counter top looked from the 1980's. Lots of space but worn and dated.. The tub was just ...gross.
Friendly knowledgeable staff. Rooms are clean, comfortable and quiet. The added bonus is the wonderful restaurant in the hotel. Whether you're looking for a great supper option after a long day or a fantastic full breakfast to start your day, the Hearthstone Inn is the place to stay and eat. I travel to Sydney frequently for business and this is by far the best hotel for the price to stay in.
Arriving in Sydney, NS, around 06:00pm, after a daylong road trip around the Cabot Trail, from Moncton, NB, I began searching for a vacant motel for the evening. My first stop was at the Hearthstone Inn, one of many motels/hotels on the Kings Road. I asked if a pet friendly double room was available, witch there was such a room. The lady at the reception desk, Teresa, was very friendly and helpful, and quickly had us checked in. Teresa then asked if she could see my dog, a 5yr. old Chihuahua, who I bring along on all my trips, so I brought him in the lobby, where numerous staff members were happy to meet him. Teresa had a dog treat waiting for him. I'm always grateful towards anyone who goes the extra mile to welcome my dog; it would be so easy to say "no" towards the presence of someone's pet, and understandable, but I've discovered that traveling with a small dog is becoming more acceptable within the tourism industry, a sign of the times, and good business. Thank you again Teresa, and Hearthstone Inn, for great service. We'll be back.
Ideal for overnight stay when travelling around Cape Breton. Located just off Highway 125 about half way to downtown Sydney. Nicer than a typical chain hotel. Hot buffet breakfast included in room price. The restaurant also provided an excellent evening meal at a very reasonable price. The only drawback is that there aren't other restaurants or shops within easy walking distance. The one complaint I did have was that there was no one in attendance at the front desk at 10.30 pm when I phoned down about a noisy air conditioner running in the vacant room next door.
My wife and I spent an overnight at the Hearthstone Inn while touring Cape Breton and after visiting Louisbourg. The rooms were nice, quiet and clean and the service was very good. There is plenty of parking in the front. We didn't have time to enjoy the amenities except for the pub/restaurant. The price was reasonable albeit on the high side. Recommended.
This visit was for almost 2 weeks, and you know it is a good start when you pull into the parking lot and hubby comments "Home again!" Indeed walking in the lobby and being so warmly greeted by the staff, old and new, does have a lovely homecoming feel to it. We had a total of 4 rooms which involved 3 families. Last minute requests were handled quickly and professionally. The renovation to the lobby is almost complete and you can see it will be adorable. As usual the beds are amazingly comfortable and housekeeping kept rooms tip top. Lisa, the manager, is usually accessible and wonderful to ask the right questions to make sure your stay is as pleasant as possible. Great job Hearthstone!
terrible experience here this weekend - used to be our favorite place. When we checked in to celebrate our daughters birthday the rooms in the area we requested upon reservation were not available - we were told the rooms they gave us were nicer. They defiantly were not- they were much smaller and not clean! The pool was so cold the kids lips turned blue (supposed to be a heated pool). We will not return - breakfast was also terrible and the hotel was super crowded with teenagers running though the halls the whole time. Fitness center still not open. Only good thing was Alicia on the desk she was helpful
I have been staying at the Hearthstone Inn in Sydney for years and have yet to be disappointed. It is a very blue collar type of place. The rooms are comfortable and quiet, the service is excellent, and the buffet breakfast is ready to get you up and out the door in the morning. It is a small property but sometimes small is better. I always forget they have an indoor pool as well.
Everyone was really kind and accommodating. The room was clean and nicely decorated (laminate floors, no carpet - bonus!), the hallways were well-kept, and all the staff was very friendly. We didn't have any issues with the air quality or rooms at all, so they must have upgraded since the last reviews were written. The continental breakfast wasn't anything fancy, but that wasn't anyone's fault and I wasn't expecting much to begin with. If I ever find my way up in Sydney again, I will definitely stay here!
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located within a mile (2 km) of Membertou Heritage Park, Hearthstone Inn is within 2 miles (3 km) of Bethel Presbyterian Church. This 69-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Sydney, it's also near Cape Breton Centre for Craft and Design and Centre 200.
Free buffet breakfast is served each morning from 7 AM to 11 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 69 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Free local calls, hair dryers, and ironing boards are also standard.
At Hearthstone Inn, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a conference center, a 24-hour business center, and a computer station.
Reviews from Trip Advisor
46% of guests recommend this hotelTotal of 318 reviews