Skip to main content
Beginning of main content

Sheraton Zürich Neues Schloss Hotel

4.0 out of 5.0

Recent guest reviews

Stayed for one night on a business trip to Zurich and Lichtenstein. Excellent location, close walk to the city centre and two blocks from the lake. The building is a rather inconspicuous, a bit of a modest Art Deco style. Rooms are on the small side but nicely appointed. Helpful and friendly staff.

This place has been remodeled and the rooms are well-laid out and efficient. But SMALL. The room and especially bath make a cruise ship cabin look spacious. This would be perfect for a solo business traveler. Walk to most everything. We are SPG Gold and were on the SPG floor so I imagine the other rooms were not any better. A functional chain that is a good choice if you're trying to use Starpoints. Breakfast was 35 Swiss Francs - ouch! We passed. The staff was not helpful about directing us to a nearby coffee shop or someplace more reasonable.

When on business, this hotel is a relatively well priced option with great location downtown. It's Swiss, so everything works and is as expected. Staff is friendly and appreciate repeat visits. Frequent upgrades, also due to SPG status.

As a SPG Member(the hotel program for Starwood) I was upgraded to a junior suite. The suite was on the 5th with a wrap around floor I had a corner room. It was great. The shower had a rainhead shower however a person must be careful when leaving the shower because the floor can get slippery. You have to step up to use the shower. The bathroom also had black out shutters. The restaurant is/was undergoing renovations so the breakfast buffet was in the bar area. Breakfast consisted on a typical European breakfast, eggs, bacon, bread, sausage, various cheeses, cold cuts, fruit and cereal. This hotel is in a great location. About a 7 minute walk to the bus station by the lake and about 25 minute walk to the main train station. The staff was very friendly and helpful. My only compliant is I participated in the green choice program which meant no housekeeping for 3 days. On the 4th day housekeeping should clean the room. However, on the 4th day I came back to the room around 4pm and the room still was not clean. So I requested some towels and some more water and everything was fine. As a platinum member I had some snacks sent to the room as a welcome present. There is no club floor at this hotel. At breakfast if you wanted to have scrambled eggs, omellete or fried eggs they would make it for you.

This is not one I would pick if I were on vacation in Zurich. it is a functional business hotel and nothing more. Rooms are ok, bathrooms are tiny though - I barely moved around in the shower. But for a one night flying visit to Zurich it is central and inexpensive

Check in was great and very friendly. The rooms had comfortable beds, mini fridge and coffee maker. The location was great, just on block from lake Zurich and close to old town. We didn't eat here but had cocktails in the evening, the bar tender was very friendly. A great hotel.

The hotel is very well located walking distance to the major attractions in Zurich. The property is nothing special but the main reason I recommend this hotel is its service: extremely friendly, specially the front desk. This hotel is more like a small friendly boutique, not a large Sheraton property as we are used to in the US.

I recently stayed at this hotel for six nights in a suite. It is a not very big hotel, but perfect for me, with good room service, good breakfast for a four star hotel, a very dedicated and friendly staff and a welcoming atmosphere, which perhaps is not in another larger hotel. Perfect location almost next to the Lake, in 4 minutes could be catching a tram for everywhere or walking down to the nearly main road, Banhhofstrasse or getting to the bridge. Nice, no noise, quiet, perfect to go to work or like a central point to go to other places in Switzerland

Stayed for three nights and quite liked the stay. It was comfortable and quite during the night. The road maintenance work just outside the hotel did bother during the day but once inside the room the noise was manageable. Since the maintenance work is out hotels control area i have no complaints. We chose the suite room on top floor and quite liked it. Since its not a big high-rise hotel the views are limited but the open balcony attached with our room more than compensated for limited views. Its big and great to enjoy a glass of wine/coffee while looking at the setting sun. We couldn't explore food options as all three days & nights we ate out while meeting friends and family. One evening we tried some snack and a drink at the bar which was great. Breakfast spread is sufficient and offers good variety every morning. Location is the biggest plus for this hotel, FIFA museum, Bahnhofstrasse (shopiing street), lake etc everything is at a short walking distance. even the Zurich HB station is 10 minutes by tram from Stockerstrasse tram station. Overall, we enjoyed our stay and had a different kind of hotel experience...Happy :)

My wife and I spent one night in the hotel before going to Lucerne. It was our first day in Switzerland, but series of personal issues occurred that would impact our stay/visit in the city, but the receptionist Alisa and Iliana did a wonderful job to make sure everything went the smoothest possible, and we indeed have a wonderful time, and came back to Zurich at the end of the trip of the country. We are very thankful and impressed with the services, cleanness, the facilities and convenient location of the hotel. I would recommend to fiends to select this hotel when they visit Zurich.

Stockerstrasse 17 Zurich ZH

Hotel highlights

  • Walking distance to Bahnhofstrasse and Fraumuenster
  • Onsite dining
  • 24-hour business center
  • WiFi and wired Internet in rooms and public areas (fees apply)

Located in 2. Wollishofen - Enge, Sheraton Zürich Neues Schloss Hotel is adjacent to Tonhalle Zurich and within a 10-minute walk of other popular attractions like Zurich Aviary. This 60-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour business center. Centrally located in Zurich, the hotel is also a short walk from Buerkliplatz and Museum Baerengasse.


This hotel serves as home to a bar, along with a restaurant that specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.


The 60 accommodations feature sitting areas. Guests can expect WiFi, wired Internet, and flat-screen TVs with pay movies. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are other standard amenities.

Property features

Sheraton Zürich Neues Schloss Hotel features WiFi in public areas, a meeting room, and a 24-hour business center. Valet parking is available for CHF 40.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 2

Executive Room, 1 Double Bed

Full 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Senior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 460 reviews