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Sheraton Zürich Neues Schloss Hotel

4.0 out of 5.0

Recent guest reviews

I was there for only one night. The room was small but very clean and comfy. Very friendly staff offered me a map of the city showing me all the places to go. I would recommend this hotel for the price.

When I arrived to the hotel the manager (1) told me that the breakfast was included and he gave me the schedules for breakfast. Next day we decided to eat breakfast (to save money) and the bill was 78 sw fr. I went to the front desk and another manager (2) told me that it was going to be charged to the manager 1 who told me that the breakfast was included. When I checked out, the charge was in my bill and the manager (2) told me that the manager 1 said that he offered us a special price for the breakfast but that he never said it was included. It could be a misunderstanding related if the breakfast was included or not, but to say that he offered us a special price for the breakfast was a complete lie!!!! My staying was good until that happened. The housekeeping didn't clean the bathroom very well but the room was very comfortable and it has a very good location.

Stockerstrasse 17 Zurich ZH

Hotel highlights

  • Walking distance to Bahnhofstrasse and Fraumuenster
  • Onsite dining
  • 24-hour business center
  • WiFi and wired Internet in rooms and public areas (fees apply)

Located in Old Town, Sheraton Zürich Neues Schloss Hotel is within a 10-minute walk of popular sights such as Bahnhofstrasse and Fraumuenster. This 60-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and a 24-hour business center. Located centrally in Zurich, it's also close to Kunsthaus Zurich and Swiss National Museum.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Savor a meal from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

The 60 accommodations feature sitting areas. Guests can expect WiFi, wired Internet, and flat-screen TVs with pay movies. Bathrooms offer hair dryers and slippers, and beds are dressed in premium bedding. Minibars, coffee makers, and safes are other standard amenities.


Property features

Sheraton Zürich Neues Schloss Hotel features WiFi in public areas, a meeting room, and a 24-hour business center. Valet parking is available for CHF 40.00 per day. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Superior Room, 1 Double Bed

Full 1 | Sleeps 2

Executive Room, 1 Double Bed

Full 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Senior Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 439 reviews