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Hotel Continental Zurich MGallery by Sofitel

4.0 out of 5.0

Recent guest reviews

Close to all sights and old city, easy walk to train station and bus depot. Clean and quiet. Great staff

We stayed two nights at the beginning of our trip. We like the hotel's location about 3 blocks from the central rail station. The staff was friendly and professional. Our room was worn. The shower was a disaster. The glass only enclosed half of tub, ensuring a wet floor. The air conditioning kept the room from being hot, but never got it cool. Our room didn't look like the photos.

The photo of the room is bogus. The room is small and the storage space is non existent. Also, the bathroon was odd as the mirror above the sink was to the right side as the sink was in a corner. The breakfast was fine and service very good.

A real treat. Such a classy place within walking distance of RR Station.

Had a fantastic trip in Switzerland until we reached this hotel in Zurich. For the money it costs, it leaves a lot to be desired. I wish an honest review would have saved us from spending our last days in Switzerland at this particular hotel. Their breakfast was good.

A very nice hotel conveniently located close to everything: train station, restaurants, attractions, etc. Very nice and helpful staff. Apple juice in a lobby is a to die for!!!

Really great hotel with a great location, walk to all the sites and walk to train station only 10 minutes. Room very nice.

Great location, just a five minute walk to the main train station. If you wanted to wait for the bus or streetcar it was even closer, but we never did, we just walked over. Wonderful room, very quiet and very clean. Large bathroom and roomy closets. We watched stargate in German at night on the flat screen TV. I really liked the 'quaint' barrel of cider and apples that stood next to the reception desk. I pocketed apples and had a mug of cider every time I left / returned to the hotel.

I enjoyed my stay. The hotel is well located, and overall a great spot. I would certainly stay there again.

Friendly, helpful staff. Room was upgraded to suite by hotel. Good facilities, including Internet access. Nice breakfast - include breakfast with your room if you can. Excellent location for me - quiet area but close, easy walking distance to center and train station.

Within walking distance to lake front, river, train station and old town historical area so very convenient. Even though it was in downtown, with this location it was still convenient for an overnight stay in Zurich. The train station was just a block away with trains going to the airport every 5 minutes. No need to take an expensive cab either to the hotel or back to the airport. Hotel was well priced too. The evening restaurant food was good but a little expensive.

Once that you acknowledge that Zurich is very expensive, especially if you are from the US, a stay in this hotel is a good experience. Everything in the room was perfectly clean and maintained, with amenities such as slippers and robes. The bed was good. The location is convenient to Bahnhofstrasse and the old town-- a 10 minute walk. We skipped the 32 franc hotel breakfast (although I'm sure it would have been good) for fruit and cheese that we brought with us. We had a small snag-- the computer system was down when we arrived at 5:30 PM, and we could not get into our room before dinner. However, the hotel bought us glasses of champagne, and let us check out late the next day.

Great big bed. Very clean and friendly. Helped make dinner reservations.

This hotel is within blocks of Old Town. Our room was neat and clean. The bathroom was small so only one person could use it. The staff was very helpful, especially Andreas (Andy), who was very friendly.

Great location for old town eating and sights. easy walk to train station to get back to airport in 15 minutes or less. quiet location, nice ambience

Tranquil place to stay. Clean and comfortable rooms. Convenient location. Terrible service (really remarkably awful waitress and indifferent manager!) and cuisine in the diner/bar.

Hotel is fine. It is close to the center - walking distance most everywhere. It doesn't have fitness which I thought went with 4 stars. But the front desk and concierge are most excellent! The price was fair for the hotel and the location. Close to the Haupbahnhof and the Christmas market.

We travel a lot but never have been able to give any Hotel 5 stars across. This hotel is 5+. They truly make you feel at home . The staff is super friendly and helpful, the layout of the room was well planned especially taking into consideration that there are female travellers. Cleanliness and comfort were 5 +. A five minute walk brings you to the center of Zurich. If you do not want to walk, the streetcar is within 100 feet. Staying at this hotel was the highlight of our trip to Switzerland. On the next trip to Zurich, we definetly will stay there again.

Staff was very pleasant and spoke English which was very helpful. Zurich is very pricey and this was a wonderful hotel option within walking distance to all the sights. Room was very clean and comfortable but on the small side, especially the bathroom. Free wireless was a great perk. Would definitely stat here again and would recommend to others.

My husband and I had been on vacation and were in Zurich for one night before flying back to the US. I chose this hotel online. It turned out to be perfect. Just 3 blocks from the main train station so we walked there. Then we walked around to see some of the city. Very accessible. The accommodations were quite comfortable. All we could want for a good rest at the end of a trip. We went back to the train station to go to the airport. Much cheaper than taking a taxi or shuttle. Easy.

Room options

Superior Room, 1 King Bed

King 1 | Sleeps 2

Standard Room, 1 Twin Bed

Twin 1 | Sleeps 1

Guest reviews for Hotel Continental Zurich MGallery by Sofitel

Everyone (3) Business (9) Couples (29) Family (1) Friends (1) Other (5)
4

walking distance to everything, but still quiet

Everyone

Close to all sights and old city, easy walk to train station and bus depot. Clean and quiet. Great staff

By , from Washington DC on Jul 28, 2017

Review comment responded on Sep 16, 2017

Dear Cl Great review indeed. It is highly appreciated. Our location is one of our strongest traits and we are glad it worked out for you. For most guests it is ideal to be able to move without using the transportation as we are so close to the center. It would be pleasure to welcome you back in the near future. Best regards, Sawas Simeonidis Front Office Manager

3

okay option in zurich

Everyone

We stayed two nights at the beginning of our trip. We like the hotel's location about 3 blocks from the central rail station. The staff was friendly and professional. Our room was worn. The shower was a disaster. The glass only enclosed half of tub, ensuring a wet floor. The air conditioning kept the room from being hot, but never got it cool. Our room didn't look like the photos.

By , from Denver, CO, USA on Jul 21, 2017

Review comment responded on Sep 12, 2017

Dear LiserDen Thank you very much for having chosen the MGallery Hotel Continental for your stay in Zurich. I am sorry that your experience did not meet your expectations. Please accept our apologies for the inconveniences with regards to our maintenance services. Concerning the room, we would like to inform you that the issues has been fixed. Thanks for letting us know. Rest assured we will take your comments for our next renovation into account that most likely take place next year. Greetings from Zurich, Sawas Simeonidis Front Office Manager

3

room is small

Everyone

The photo of the room is bogus. The room is small and the storage space is non existent. Also, the bathroon was odd as the mirror above the sink was to the right side as the sink was in a corner. The breakfast was fine and service very good.

By , from Corte Madera, CA on Jun 6, 2016

Review comment responded on Nov 21, 2016

Dear Dick, I would like to let you know that we have different room categories in the hotel and they mostly look different even if its the same style. Like any other hotel, the configuration of the building changes how a room looks like from the next. We have small, medium and large rooms and the reception is always available to answer your questions if the room is not what you wanted and they can provide you with different options from you to choose from.

5

just as described.

BusinessTravelers

A real treat. Such a classy place within walking distance of RR Station.

By on Jan 16, 2015

2

spend your money elsewhere

Couples

Had a fantastic trip in Switzerland until we reached this hotel in Zurich. For the money it costs, it leaves a lot to be desired. I wish an honest review would have saved us from spending our last days in Switzerland at this particular hotel. Their breakfast was good.

By on Nov 30, 2014

5

location, location, location

Couples

A very nice hotel conveniently located close to everything: train station, restaurants, attractions, etc. Very nice and helpful staff. Apple juice in a lobby is a to die for!!!

By on Aug 1, 2014

5

great hotel

Couples

Really great hotel with a great location, walk to all the sites and walk to train station only 10 minutes. Room very nice.

By on Apr 26, 2014

5

the best hotel

BusinessTravelers

Great location, just a five minute walk to the main train station. If you wanted to wait for the bus or streetcar it was even closer, but we never did, we just walked over. Wonderful room, very quiet and very clean. Large bathroom and roomy closets. We watched stargate in German at night on the flat screen TV. I really liked the 'quaint' barrel of cider and apples that stood next to the reception desk. I pocketed apples and had a mug of cider every time I left / returned to the hotel.

By on Feb 10, 2014

4

great hotel, great location

GetawayWithFriends

I enjoyed my stay. The hotel is well located, and overall a great spot. I would certainly stay there again.

By on Oct 26, 2013

4

nice hotel

Couples

Friendly, helpful staff. Room was upgraded to suite by hotel. Good facilities, including Internet access. Nice breakfast - include breakfast with your room if you can. Excellent location for me - quiet area but close, easy walking distance to center and train station.

By on Sep 20, 2013