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Crowne Plaza Zürich

4.0 out of 5.0

Recent guest reviews

My friend and I both feel that the staff were excellent and did their best to help us at all times.

nice hotel with restaurants and train station within walking distance, however, if you wanted to experience tourist level zurich you may not want to stay there. you are not close to the lake or shopping and there are no views form this hotel. good price, helpful staff, nice room but not close to where you want to be if you are visiting for the first time, more suited to a business traveler

Very pleasant full service hotel with modern, clean rooms and all necessary amenities. While not in the center of town, the amount you save on the room can be spent on transport. Staff was also extremely friendly.

The room was comfortable but it was 10 minutes walking distrance to bus stop and then 10 minute ride to central train station. Location was not too convienent. The shower would leak water out of door and very little room to walk around.

Overall very good hotel in very good location. The staff is not that supportive.

Lots of little extras, comfy bed, no hassle, friendly staff. Not a big room, but big enough. Not really cheap but nowhere is inexpensive in Zurich. For Switzerland this was good value. Location is not central but it is a short ride on tram 3 from the train station. Not a lot in that immediate area.

Every employee so nice and very helpful concerning EVERY matter we had! Concierge was awesome!

Quite,room is Not so Big,but it is good! Next Time will use it again

Good hotel in a quiet neighborhood. Walking distance to public transportation. Free internet with limited bandwidth. In general we liked our stay, room is very clean and well stocked, but is quite small. I guess this is to be expected in Europe...

Great place, Fine staff, they make it easy....a friend stayed here as well..overall experience was what a hotel should still have in the States, nice service...great bed..quiet.

We had a quick weekend in Zurich and loved this location. But the impeccable front desk staff really made the stay special. They were helpful, friendly and very attentive. The hotel itself is right on the tram line and the neighborhood is pretty quiet (although we were there when neither FC Zurich or Grasshopper were playing and the stadium they share is only about 300m away). We had an upgraded room with contemporary. The indoor pool was great, but we wished it stayed open later. Breakfast buffet was good, if a little pricey, but everything in Zurich is.

ROOMS ARE LIKE A WOODEN BOX, NO PLACE TO MOVE AROUND. BATHROOM IS EVEN WORST. AN AVERAGE PERSON CAN NOT TURN AROUND INSIDE THE SHOWER.

Lovely hotel but far from train station and old part of town

very good

A short tram ride away from the center of Zurich and some trendy restaurants like the Hiltle or Kaufleuten, the hotel offered all the conveniences I was hoping for (except hair conditioner) and I got an unexpectedly quiet room with a bed with a fantastic mattress (beds tend to be smaller in Europe than in the US). And the very friendly, professional and multi-lingual staff (many more fluent in languages other than Swiss German) always responded promptly to any requests.

The hotel is good as all Crownes I have been. The lobby staff was great during check-in and check-out and also when I called them late at night with a request. The location is not what I expected as I needed to take a bus and then a train to most places I decided to visit. The bus station is close, in a walking distance, but for this price I could had stayed closer to historical district. Breakfast price is not welcoming at all. Free Internet access at the lobby is a good service. The construction field in front of the hotel didn't bother at night at all.

The hotel itself isn't anything amazing. It was what should be expected of a hotel. Clean, accessible and friendly. The staff was particularly great. They answered all my questions that I had and service was prompt and managed well. It was very clean and room service hit every detail of the room. We always came back to a spotless room. The staff was knowledgeable about tourist attractions, the tram system, and how to exchange money. They even told me of some good places to eat. Although Zurich is quite expensive for an American (due to the decrease in value of the dollar), it was an amazing experience and it only helped to have stayed at such a good hotel. They gave us a room on the quiet end it and it was very quaint. The only thing i didn't like was that the shower didn't have shower curtains, just a swiveled pan of glass that covered half of the shower and got water all over the place. Oh and the internet wasn't particularly fast either. It ran kind of slow most of the time. But overall, it was a great hotel due to the staff and the location.

VERY nice rooms. Great bar and staff. Check-out was long, however.

Great Experience, would return

Helpful staff

Room options

Superior Room, Non Smoking

Full 1 | Twin 2 | Sleeps 2

Deluxe Room, Non Smoking

Full 1 | Sleeps 2

Junior Suite, Non Smoking

Full 2 | Sleeps 2

Guest reviews for Crowne Plaza Zürich

Everyone (1) Couples (8) Business (5) Family (2) Friends (1) Other (3)
2

mixed feelings

Everyone

My friend and I both feel that the staff were excellent and did their best to help us at all times.

By on Jul 26, 2016

Review comment responded on Jan 1, 1970

Dear guest Thank you very much for your review and your stay at the Crowne Plaza Zurich! I have reviewed your comment with our board of directors. We hope to welcoming you back soon! Best regards Heinz Kraehenbuehl, General Manager

3

not centrally located

Couples

nice hotel with restaurants and train station within walking distance, however, if you wanted to experience tourist level zurich you may not want to stay there. you are not close to the lake or shopping and there are no views form this hotel. good price, helpful staff, nice room but not close to where you want to be if you are visiting for the first time, more suited to a business traveler

By on May 9, 2015

4

great value for cost

BusinessTravelers

Very pleasant full service hotel with modern, clean rooms and all necessary amenities. While not in the center of town, the amount you save on the room can be spent on transport. Staff was also extremely friendly.

By on Feb 9, 2015

3

crown plaza review

Couples

The room was comfortable but it was 10 minutes walking distrance to bus stop and then 10 minute ride to central train station. Location was not too convienent. The shower would leak water out of door and very little room to walk around.

By on Oct 13, 2013

4

good comfortable with lukewarm staff

BusinessTravelers

Overall very good hotel in very good location. The staff is not that supportive.

By on Sep 3, 2013

5

i would return

BusinessTravelers

Lots of little extras, comfy bed, no hassle, friendly staff. Not a big room, but big enough. Not really cheap but nowhere is inexpensive in Zurich. For Switzerland this was good value. Location is not central but it is a short ride on tram 3 from the train station. Not a lot in that immediate area.

By on Apr 23, 2013

5

outstanding staff!

Couples

Every employee so nice and very helpful concerning EVERY matter we had! Concierge was awesome!

By on Sep 10, 2012

5

very good!

Families

Quite,room is Not so Big,but it is good! Next Time will use it again

By on Jul 4, 2012

3

small room, but clean and convenient

BusinessTravelers

Good hotel in a quiet neighborhood. Walking distance to public transportation. Free internet with limited bandwidth. In general we liked our stay, room is very clean and well stocked, but is quite small. I guess this is to be expected in Europe...

By on Jun 11, 2012

5

swiss stay...great!

GetawayWithFriends

Great place, Fine staff, they make it easy....a friend stayed here as well..overall experience was what a hotel should still have in the States, nice service...great bed..quiet.

By on Apr 24, 2012