Sorell Hotel Aarauerhof3.0 out of 5.0
Recent guest reviews
The accomadation at this hotel is basic...however the location is good. Thought I needed to leave a review for the excellent service at reception...I did not have the correct charger for my phone...reception staff were excellent with advice and helped me sort out the issue- really helpful over the two days.. and lovely touch that (the main receptionist) remembers your name.. would definitely stay again.
Good location, right at the main train station. Disadvantage: the sound from the trains/street is not easy to ignore. The hotel helps in this matter, they offer earplugs, you find them in the bathroom. :-) The room was neat, the bathroom clean, the staff helpful, although some of them, mostly men, a bit too rigid, almost unfriendly. A very good and nicely cared for breakfast. On the negative side, the room was loud, or the neighbours were too loud, however I could hear every conversation on the hall. It was really late, after midnight, and it really disturbed my sleep. Put all together, I would rate this room as too expensive (136 CHF per night).
The company that sponsored my husband's training course selected this hotel because of its proximity to the train station in Aarau (100 m) and the many towns accessible from this station. The room charges were very, very reasonable. The hotel is rated three stars, which seems correct for the level of the amenities. The rooms are relatively small but with contemporary decor. The lobby is tiny. There are no public spaces within the hotel, except the restaurant. (No lounge, garden or patio.) We upgraded to a twin deluxe room and thought the extra space was well worth the extra cost. The room was very comfortable and the entire building very clean. However, the lack of air conditioning in our room made it very difficult to sleep. Each night the temperature in our room was between 27 and 30 degrees, no matter how long we left windows and doors open to try and get the evening air to cool down the room. There was a fan, but it merely circulated hot air. The front desk staff was both excellent and poor. A couple of the staff members were extremely helpful. But several didn't know much about the area and certainly not enough to offer help to tourists. For example, when I asked for information about the town's outdoor pool, the front desk staff member on duty told me there wasn't one. When I told her I'd researched on the internet before we left home, she still insisted there wasn't a pool. Fortunately, another guest overheard and provided me directions. (The town pool is spectacular, by the way. Definitely worth a visit on a hot day.) Another time, I asked where to get information about tourist activities in area, the staff member gave me directions, but failed to tell me that tourism centre was closed for the day. I figured this out after walking over to the centre. When I asked for help in trying to rent a bicycle, I was directed to go to the SBB information desk in the station. After standing in line for 20 minutes, I was redirected to the Velostation desk... which is information that the hotel should have been able to provide me. The hotel also failed to advise us that there was a major festival planned during our stay and that all the shops would be closed for the day, and the streets closed... and that we'd be woken up with church bells wailing for nearly 30 minutes. (It took me a while to figure out that there wasn't a fire.) The hotel advertises itself as a convention centre, but the only business area is a single computer and printer sitting out on a bar table in a hallway near a stairwell. There did not appear to be many business meetings booked. The breakfast buffet included in the hotel is plentiful and tasty and the restaurant very attractive. The staff in the hotel restaurant were consistently helpful and welcoming. Breakfast was one of the nicest parts of our stay. There is a very well appointed "wellness zone" in the hotel basement, complete with whirlpool, steam shower and several types of saunas. Unfortunately, it's only open in the evenings for a few hours, so is not well used at all. As the wellness area is not staffed, I am unclear why it is open for so few hours. This hotel should have the potential to be packed with tourists all summer, given the low room charge, its very convenient access to train travel to major cities and to amenities like groceries, bicycles and bike paths. However, the front desk staff don't seem to have been trained in how to be helpful and informative to tourists. If I'm in a new country and I don't speak the language, I prefer to stay in a hotel where the front desk staff have accurate information and helpful suggestions about how to enjoy my stay. If you speak German and you are looking for a nice, low cost place to stay that is handy to train travel, this is likely a good option for you. If you are unfamiliar with Switzerland and you don't speak German, you may find this hotel (and Aarau) to be a bit frustrating.
The Sorell Aarauerhof is situated adjacent to the Aarau train and bus stations and offers excellent and convenient connectivity through the public transport system. The hotel is clean and tidy with efficient and friendly staff. The rooms are quite basic and bathrooms small, but this is to be expected by Swiss standards. The strife of patrons during summer months is well documented in previous reviews and the Hotel management should provide table fans to guests. I was lucky as the temperatures were manageable with the windows open wide, although it was considerably noisy. The bane of being close to busy stations. The food was above par and staff extremely helpful and courteous. I found the room tidied up and supplies restocked on all of my 5 days of stay. The hotel provides you with a choice of pillows so be sure to ask the reception staff if the one in the room is no good. During my stay, there was also a Spa service on offer, which seemed like a nice touch. On the downside, drinking water bottles should be provided in the room on a daily basis and not handed over at the reception. Toilet fittings are beginning to feel a bit run down as is some of the upholstery in the rooms. Overall a pleasant stay. Was out of the room most of the time as this was a business trip. Pros: Proximity to train and bus Helpful and considerate staff Decent food options Cons: No fans! summertime can be quite warm and claustrophobic Lower floors can be very noisy A little bit of wear and tear
The rooms are small and clean. The minus to the side is that the sound insulation between rooms is lousy. Also, the rooms don't have AC. It get's quite hot inside (big windows). The breakfast is OK. The staff is friendly.
Clean, well situated rite opposite railway and bus station. Very convenient (but expensive) underground parking with direct elevator to Hotel. Very good breakfast. We was unlucky stay here with our dog with +32 in room and "No air-conditioning" sign at entrance...
I have stayed in this hotel several times on business trips and always thought it was ok although always very hot in the rooms. This visit I arrived on a Swiss holiday and was told on arrival that the bar and restraunt was closed!!! How many hotels close their facilities for a holiday?? Will stay somewhere else next time I am in the area
As the title says, sorell is located right outside the Train station. Rooms are small, but they are cosy to keep you warm during snowfall. Breakfast is limited but it offers a nice taste to European spread. Staff is extremely friendly and they ll guide if you if you need any help. Local store, restaurants are at a doorstep. Even an Asian corner for vegetarians.
A well situated hotel next to the train station . Rooms are basic but clean and bathroom has all the relevant shower gels and shampoos- Vey nice shower. One downside is being close to the station its quite noisy late at night and no need for any alarm calls as the large clock at the station regularly tells you the time . Good standard of breakfast with a wide variety . Staff extremely friendly and accommodating
Hotel is pretty nice and worth of money paid. It is in the good location and only 2 minuted from main train station. Food is good, hotel rooms are clean and cozy. It can be a little loud at times but overall a good experience.
- Free full breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Spa services
Sorell Hotel Aarauerhof places you next to Naturama Aargau Museum and within a 10-minute walk of Kasino Park. This 3-star hotel has 81 rooms and welcomes guests with free breakfast, free in-room WiFi, and a spa tub. Aargau Art Museum and Aarau Church are also a short walk from this Aarau hotel.
Free full breakfast is included with your stay and awaits you each morning. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with room service.
The 81 rooms have an array of amenities, including minibars, safes, and desks. Guests can expect to find free WiFi and digital TV. Bathrooms offer hair dryers and free toiletries.
Sorell Hotel Aarauerhof features a spa tub, a steam room, and free WiFi in public areas. If you drive, self parking is CHF 27 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include 7 meeting rooms, conference space, and coffee/tea in a common area.
Reviews from Trip Advisor
49% of guests recommend this hotelTotal of 161 reviews