Facility is missing TLC all over the place!
Would not recommend this place. It was not safe especially if you are a woman by yourself. Ended up cancelling and not checking in. The door looked like it had been kicked in and did not close all the way, the room was very dirty, and strung out people in the lobby.
No
It was a little run down but it is right by IKEA.
Property is very outdated. Room needed to be cleaned and remodeled.
I just wanted some hot water in the evening and couldn't manage to even get clean water to microwave
Great Value!
When I got the property the guy at the front desk said my card declined even though I was already charged by Orbitz. His solution was charge me again or call Orbitz to figure it out myself. After sitting for an hour calling customer service multiple times getting transferred and hung up on my card that the gentleman at the counter said declined all of a sudden worked. The room smelled horrible. Stains on the walls and paint chipping everywhere. Spider webs all along the walls. It was extremely loud when trying to sleep.
Pretty run down property. Staff working with what they have I guess. The wall heating / cooling unit had no dial mark and pretty gross.
Hotel is near high way and is very easy to access to major areas. Less than 20 min. to DTW airport. The room is clean and provide breakfast.
The room smelled like marijuana, bad. The toilet was clogged on the first use. They did send somebody up but they did not clean the toilet after fixing it, so it was filthy. Furniture in room was broken, bathroom door had some form of liquid stains on it, and the bed sheets had stains. Awful.
The property was dirty, the rooms are poorly maintained, bathroom/tub facet leaking, vents are rusted, air condition noisy and old, overall it needs a lot of update , way overdue ..
Smells like cigarettes Room wasn’t ready at 3 pm
Did not clean the room for 5 days then charged me $40 to clean because we had a few bags of garbage gathered up. We put in bags and cleaned the best we could. Carpet was wet and mold in bathroom. Worst stay I’ve ever had!
Baymont by Wyndham Canton places you within a 5-minute drive of Sky Zone Canton and within a 10-minute drive of other popular attractions like Westland Center. This 117-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour gym.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
At Baymont by Wyndham Canton, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Dear guest, thank you for the feedback, I will make sure to share it with my team.
Facility is missing TLC all over the place!
Thank you for taking the time to complete this survey in regards to your recent stay at the Baymont Inn & Suites Detroit/West CantonAs we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced at our hotel. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Canton.
Would not recommend this place. It was not safe especially if you are a woman by yourself. Ended up cancelling and not checking in. The door looked like it had been kicked in and did not close all the way, the room was very dirty, and strung out people in the lobby.
No
Dear SheDonna, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. Upholding our commitment to providing a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Canton
It was a little run down but it is right by IKEA.
Property is very outdated. Room needed to be cleaned and remodeled.
I just wanted some hot water in the evening and couldn't manage to even get clean water to microwave
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Our commitment to investing in our property will continue. Thank you again, and we look forward to seeing you again in the canton area!