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Best Western Grand Hotel De Bordeaux

3.0 out of 5.0

Recent guest reviews

Well located at the center of the city of Aurillac with a parking facilities. Clean, with nice comfortable rooms and beds. The aspect to be highlighted was the quality of reception, assistance, advice which I got from the lady at the front desk and her colleagues. This sort of attention can make a change in the stay.

Another of our last minute bookings. Great position, friendly attentive staff. Took advantage of the secure parking which cost 10 euro (Sept 2016) There is street parking but make sure that you read the conditions. The bedroom which overlooked the terrace was quiet and comfortable. The bed and bedding were lovely. The breakfast which we took in the breakfast room, was pretty good but the coffee was awful. It would be nicer if Best Western invested in a single cup of coffee machine rather than keeping coffee warm on a hot plate. Such a shame that something so simple spoiled the meal. The brasserie on the opposite corner was pricey but a lovely meal. Would eat there again for sure.

Lovely hotel, very clean nice rooms and friendly staff. Secure parking offered too. It was a pity that the town felt a little unsafe, with a lot of people living on the street with their dogs and making a lot of noise. The park in the centre was locked up at night and surrounded by large metal barriers - not a good sign.

Well situated in downtown Aurillac. Nice refurbished common areas. Warm welcome and friendly and helpful staff. Just across the street, a convenient place to eat out late at night (lively brasserie with pricey but outstanding quality local steak and charcuterie specialties from Cantal).

Had a very last minute booking as our original choice of hotel was dire. What a great place this was to stay - friendly, attentive staff and an ideal location just off the Square. Clean, comfy room, big tv, huge bed...would have given 5* except the parking is an issue (not the hotel's fault). Would definitely recommend.

We had the Terrace Apartment. It was spacious enough for 3 people. Good kitchen facilities although instructions for working the hob would have been helpful. It has a TV in the sitting room and 1 in the bedroom but be careful using the remote as it activates both TVs, a problem if someone is sleeping in the bedroom. The single bedroom is ideal for a child or young person. It has its own door out on to the terrace but shares an inner door with the bathroom which means you have to check there is no one in the bathroom before walking through to access the lounge. There is another set of patio doors to access the terrace from the lounge. When we stayed it felt like the apartment hadn't been used for a while and it had a slight ant problem, which was partially rectified when we reported it. I am a light sleeper and did experience some noise from another room but all in all this apartment was good value for money and the staff were very helpful and pleasant. Excellent location.

Stayed at the hotel last weekend. I was happy to hear that they had a room available when I walked in there to ask if there were rooms available for the night. The hotel is situated in an old building which leads to use of existing space and for example uneven floors. As an example; the elevator on the 4th floor "stops" 20 cm higher than the floor itself. The bathroom and the toilet (I stayed in room 402) are in the same room but in two different corners of the room. There was some noise in other rooms when I went to sleep but I was so tired that I did not really bother. The bed was OK but the double bed had a split at 2/3 of the bed width. I did not like that the pillows could move up and leave you without a pillow in the night. There was a free bottle of water and a coffee maker with enough coffee sticks for a couple available. I did not hear the elevator and that's good. Like that. You need to pay extra for the breakfast and for parking in their own garage. The garage has room for 6 cars. I found navigating out of the garage a little challenge.

Don't let the plain exterior of the hotel put you off, it's fine once through the door! Atmosphere is calm and relaxed with period decor, but if you are looking for a trendy boutique hotel this is not for you! Location is excellent right in the centre of town. Parking outside to unload is difficult, but not impossible. There is a secure on site garage (€10/night) which removes any parking hassle and is useful if you are en-route and want to leave things in the car. The room I had was of a good size with whirlpool bath, hospitality tray, TV and CD player so I was very satisfied. Just like the rest of the hotel, it was spotlessly clean; top marks to the housekeeping staff. All of the front of house staff were welcoming, attentive and courteous. There is no restaurant, but there are plenty within easy walking distance (one just across the street) so this is not a problem. Breakfast was very good, plenty to choose from and even a limited hot selection (scrambled egg, bacon and mini-sausage). Free WiFi of adequate speed. If you need to be in Aurillac, this hotel is certainly worth considering.

Friendly staff and helpfull. Parking very expensive @ 10€ /night! Could include breakfast for the price. Rooms are good but bathrooms very small. I am very tall and there is not a lot of space at the toilets. Over all a good experience

We enjoyed our stay in this hotel a lot. The room was nice, the bathroom clean and functional, the breakfast very good and the reception staff very helpful and friendly. Above all, the price we paid was more than ok compared to other hotels with equal equipment and level of service. The five points rating is therefore especially a reward for the good value for money.

2 Avenue de la République Aurillac Cantal

Hotel highlights

  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Casino
  • Concierge services

Best Western Grand Hotel De Bordeaux places you next to Place du Square and within a 10-minute walk of Musee des Volcans. This 36-room, 3-star hotel has a bar/lounge along with conveniences like a casino and free in-room WiFi. St-Geraud Church is also a short walk away.


For your convenience, a buffet breakfast is served each morning for a fee. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


All 36 soundproofed rooms feature minibars, coffee makers, and free bottled water. LED TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.

Property features

Guests of Best Western Grand Hotel De Bordeaux enjoy features like a casino, free WiFi in public areas, and 3 meeting rooms. Self parking is offered for EUR 10 per day. A multilingual staff is on hand to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a library, express check-in, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 204 reviews