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Located in Hotel Zone, Riu Palace Las Americas All Inclusive is adjacent to Plaza Caracol Mall and within a 10-minute stroll of Caracol Beach. This 372-room, 4-star resort has 2 outdoor pools along with a full-service spa and 6 restaurants. It's on the beach and also a short walk from Cancun Convention Center and Forum Beach.

Dining

There are ample dining options with 6 onsite restaurants, including Los Arcos, which specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.

Rooms

The 372 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and designer toiletries. Other standard amenities include minibars, coffee makers, and free bottled water.

Property features

Guests of Riu Palace Las Americas All Inclusive have access to a full-service spa, 2 outdoor pools, and a children's pool. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a health club, a sauna, and free WiFi in public areas.

Highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

  • All meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Soccer
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to offsite clubs

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

Hotel Amenities

Riu Palace las Americas All Inclusive offers amenities that are perfect for holidays in the city of Cancun. A health-and-beauty spa with complimentary men's and women's saunas offers manicures and pedicures, facial and body treatments, massage, waxing, and hair care (surcharges for all spa and beauty services). A fitness room contains cardio and weight machines. Complimentary wireless Internet access (up to 90 minutes per day) is available in the lobby. Room service is available 24 hours a day.

The resort has 2 outdoor swimming pools and a children's swimming pool as well as a garden.

  • One meeting room 
  • Babysitting or childcare (surcharge) 
  • Billiards or pool table 
  • ATM/banking 
  • Swim-up bar 
  • Full-service spa 
  • Sauna 
  • Concierge services 
  • Health club 
  • Total number of rooms - 372 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Gift shops or newsstand 
  • Shopping on site 
  • Hair salon 
  • Dry cleaning/laundry service 
  • Number of floors - 9 
  • Elevator/lift 
  • Tennis on site 
  • Number of bars/lounges - 5 
  • Number of poolside bars - 2 
  • Wedding services 
  • 24-hour fitness facilities 
  • Free WiFi 
  • Laundry facilities 
  • Garden 
  • Luggage storage 
  • Free self parking 
  • Number of restaurants - 6 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Number of outdoor pools - 2 
  • Pool umbrellas 
  • Spa treatment room(s) 
  • Children's pool 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Free WiFi 
  • Balcony 
  • Ceiling fan 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Turndown service 
  • Designer toiletries 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • In-room safe 
  • Rollaway/extra beds available 
  • Cribs/infant beds available 
  • Separate sitting area 
  • Daily housekeeping 
  • Room service (24 hours) 
  • Satellite TV service 
  • Flat-panel TV 

Where to Eat

Don Roberto - Mexican Restaurant. Air-conditioned dining room with white linens, cove ceiling, wrought-iron chandeliers. Open-air seaview terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week.

Los Arcos - Air-conditioned restaurant open for à la carte Italian lunch and à la carte rodizio-style Brazilian dinner where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Lunch/dinner reservations required. Lunch/dinner Dress code: Long pants for men. (No sleeveless shirts.)

Sakura - À la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Long pants for men. (No sleeveless shirts.)

Krystal - Serving gourmet-fusion cuisine in an intimate, air-conditioned restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Open for à la carte dinner. Reservations required. Dress code: Long pants for men. (No sleeveless shirts.)

Tio Pepe - À la carte dinner restaurant featuring Mexican cuisine. Reservations required. Dress code: Long pants for men. (No sleeveless shirts.)

El Romero - Open-air seaview restaurant with table linens, exhibition kitchen. Buffet breakfast. Late-morning Continental breakfast. Buffet lunch. Afternoon snacks such as burgers, hot dogs, and pizza. À la carte steakhouse at dinner. Dinner reservations required. Dinner dress code: Dress shorts or long pants for men. (No sleeveless shirts.)

Bar Art Deco - Air-conditioned bar/lounge with dark-wood paneling, blue-plush seating, Art Deco mirrors. Open mid-morning to late night for coffee drinks, beer, wine, cocktails, and tropical drinks.

Bar Terraza - Veranda bar with wrought-iron furniture. Open early evening to late night for beer, wine, cocktails, and tropical drinks.

La Nuit - Theater bar open early evening to late night.

Can - Swim-up pool bar open mid-morning to early evening.

Cun - Pool bar open mid-morning to early evening.

Entertainment

Located at the shore of the Playa de Cancún, this complex offers fantastic views of the ocean and a perfect area to participate in different activities and aquatic sports. Guests travelling with family, couples, or friends, can enjoy the All Inclusive benefits, which include sporting activities such as table tennis, volleyball, bike riding, golfing, windsurfing, sailing in a catamaran, and snorkeling among others.

At night, the resort offers an array of exciting entertainment, including live music/shows, karaoke, and disco dancing at the “Pacha” discotheque.

The exclusive RiuLand Entertainment Program offers children a fun time making handicrafts and participating in various activities.

Nearby Things to Do

Fronting one wing of the U-shaped hotel is a 23-meter-long (25-yard) irregularly shaped activity pool with a 16-person jetted section, shallow-water tile lounges, a swim-up bar, and an infinity edge. A 12-person spa tub sheltered by a cupola fronts the other wing and in between, a formal fountain garden contains a geometric, infinity-edge "quiet pool" measuring roughly 23 by 23 meters (25 by 25 yards) that contains bronze statues and is flanked by two-person lounging beds and padded lounge chairs. The hotel also has a 2.5-meter-diameter (8-ft) toddlers' pool.

Lapped by water that remains calm in most weather, the resort's beach frontage extends 200 meters (219 yards) along Cancún Island's north side, where it is protected from open-sea swells.

The resort offers snorkeling gear, boogie boards, kayaks, windsurfs, and small sailboats. Introductory scuba-diving lessons are offered in the pool without charge, and beginner, refresher, and certification instruction and excursions (surcharges for all) are also available. Independent operators on the beach or on nearby beaches rent Jet Skis or go on banana-boat rides. The resort includes two lighted tennis courts.

Pok-Ta-Pok Golf Club is 1 km (0.75 mi) from the resort. Other golf courses and driving ranges are 8.5 km (5.25 mi).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Golfing nearby 
  • Personal motorized watercraft on site 
  • Scuba diving nearby 
  • Windsurfing on site 
  • Sailing on site 
  • Snorkeling on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 

Spa Services

As expected of a luxurious hotel, guests receive high quality spa services at Riu Palace Las Americas All Inclusive. The hotel’s wellness center, Renova Spa, offers a variety of treatments and massages, including Aromatherapy treatments. Additionally, visitors can enjoy excellent amenities such as the freshwater swimming pool, spa tub, gym, and sauna.

Guests under 18 are not allowed in the spa.

  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests booking Junior Suite Mexico, Standard Mexico, or Standard Vista al Mar Mexico should note that cancellations made 72 hours prior to arrival will incur a 2-night penalty for stays from now – April 30, 2016 and 1-night penalty for stays from May 1 – December 23, 2016. In both situations (1 or 2 night penalty) RIU will charge the rate of the first or first 2 nights of stay. For further details, please contact the property using the information contained in your confirmation email.

Check-out

Check-out time is Noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Hotel Name

  • Riu Americas
  • Riu Las
  • Riu Las Americas
  • Riu Las Americas All Inclusive
  • Riu Las Americas Palace
  • Riu Palace Las
  • Riu Palace Las Americas
  • Riu Palace Las Americas All Inclusive
  • Riu Palace Las Americas All Inclusive Cancun
  • Riu Palace Las Americas Cancun

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

USD 35 Spa Credit Offer

Book a stay in any room type now - December 31, 2016 for travel during the same period and receive the following:

  • USD 35 spa credit valid towards an 80-minute Renova Combination massage per adult/stay at the Renova Spa
Full details at check-in. Spa credit valid for all adults in room. Not combinable with any other promotions or discounts. Spa reservation may be required; taxes and gratuity may not be included. Credit can be redeemed directly with the spa. Other restrictions may apply.


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