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Colonial Cancun

2.5 out of 5.0

Recent guest reviews

This was our 7th visit over the last 10 years. We stop over for a night before going to our other destinations in the Yucatan. What brought us back year after year was friendly staff. The hotel is very basic. The rooms are clean but could be improved just by little attention to detail and a few simple repairs like making sure that the curtains work well. Bathroom was simple and clean, served the purpose. Beds are comfy but we found a few hairs in the sheets. What I found really gone down the hill is the front desk personnel. It used to be friendly people curious about you, keeping eye contact and happy to accommodate. Now we saw two sleepy, bored, sloth like guys, busy with their phones or computer screens, never asking any personal questions, like where are you from, how was your trip, how can I make your stay enjoyable, do you need restaurant recommendations? You could basically carry out half of the furniture from the hotel and the staff wouldn't even notice, busy with social media, never looking up from behind the counter. Oh well, you get what you paid for... Too bad. We were faithful to you Hotel Colonial but we may have to find an alternative.

Stayed here for one night coming from the airport. Our only requirement was free wifi and a bed to sleep on, and it did the job. Central location for some shops and bars. Was a very loud Club right next to our room, so loud music until 4.30 - but this was a saturday night. The staff was friendly and spoke fairly good English. Good value, but dont expect too much!

We stay at colonial cancun at least once a trip to Cancun. Great local location ,just of Tulum ave, near palapa park. Newly renovated, always upgrading. Pillow top matresses ,feather pillows, flat screen T.v. with cable, awesome A.C.. very clean, small pool.the staff is amazing. Close to the Ado bus, municipal office,where there is allway somthing going on. Christmas time is my favourite all decorated with Christmas joy all around.

This hotel is very close to the ADO station and is on the major bus route for the Zona Hotelera. They kept the hotel nice and clean, A/C, near some good restaurants. Will come back when crossing Cancún.

Had to spend a night in Cancun and booked this hotel. Rooms are small but clean, so are the bathrooms. WiFi is a little bit spotty but it works. The location is nice, since there are restaurants and shops close by. Nothing bad with this place.

We've been using Colonial for a one night stop over on our Yucatan travels for years. It's conveniently located just a few blocks away from the central bus terminal. No taxi needed. Small but clean and perfect for the purpose. Very polite staff. A small swimming pool makes a great difference. This is tropic after all. It was so nice to refresh after a long trip in the sticky weather. There is a nice restaurant for dinner just across the way but explore more options for breakfast.

Great value at promotional rate of $27. Good location, clean, and quiet. Nice courtyard. Wifi so so.Would recommend and stay again. Right down from ADO station. Good for a night or two on arrival or departure.

I booked 3 nights here via Bookings.com. They didn't let the hotel know? But the staff were very helpful when I arrived after 20hrs of travel. They organised a room for me and made sure I was happy. The room was spacious and clean if a little used. The location is Central Cancun in a pedestrian street so be sure you know that as my taxi driver got confused ? There's a great little restaurant opposite too which is handy. If you need a bed for a couple of nights at a good price then Colonial is ideal.

We book directly this hotel for our last night in Mexico. We've paid 600 pesos. We find that is a good quality price. Near ado near a sympatic typical place. Near the sport bar la taberna and the good restaurant la paria (quite expensive). The staff was really good with fluently english and even some Word on french. Their advice for restaurant and other stuff was good.

We always stay at the Colonial on our way to and from Isla Holbox. The hotel is small but charming.The rooms are small but very clean with good air conditioning. The location is central to great restaurants and shopping. The staff is EXCELLENT.I recently needed medical attention and they were very helpful in finding us a good doctor nearby. Truly, they make you comfortable and at home. Great value.

Tulipanes 22 x Av. Tulum Cancun QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour front desk

Located in Downtown Cancun, Colonial Cancun is next to Cristo Rey Church and Benito Juarez Municipal Building. This 47-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and dry cleaning/laundry services. Centrally located in Cancun, the hotel is also a short walk from Las Palapas Park and Ceviche Square.


Dining

Start your day off with breakfast, available for a fee.


Rooms

Colonial Cancun's 47 rooms are air-conditioned and provide free local calls, safes, and desks. Guests can expect free WiFi and plasma TVs with cable channels.


Property features

Guests staying at Colonial Cancun enjoy an outdoor pool, free WiFi in public areas, and a garden. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage.

Room options

Reviews from Trip Advisor

Trip Advisor aggregated rating

31% of guests recommend this hotel

Total of 79 reviews