Featured Image
Featured Image Featured image 1 of 69

Located in Avenida Kukulkan, Cancun Bay Resort is within a 10-minute stroll of sights such as Linda Beach and Museum of Popular Mexican Art. This 132-room hotel welcomes guests with 2 outdoor pools and conveniences like free self parking and a spa tub. It's on the beach and also a short walk from Escenica Tower and Las Perlas Beach.

Dining

There are ample dining options with 4 onsite restaurants, including El Faisan, which specializes in international cuisine. You can get a quick energy boost at the coffee shop/café.

Rooms

All of Cancun Bay Resort's 132 rooms are air-conditioned and have an array of amenities, including balconies or patios, laptop-compatible safes, and phones. LCD TVs come with cable channels. Free toiletries are also included.

Property features

Renovated in 2016, Cancun Bay Resort offers 2 outdoor pools, a children's pool, and a spa tub. You can take advantage of free parking, along with an area shuttle for a fee. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 3 meeting rooms, and a conference center.

Highlights

  • Free WiFi in public areas
  • Free parking
  • Onsite dining
  • 2 outdoor pools

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Cancun Bay Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment

Land activities

  • Volleyball

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine
  • Bottled liquor
  • Room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Hotel Amenities

Some rates at Cancun Bay Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cancun Bay Resort features 2 outdoor swimming pools, a spa tub, and a children's pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. High-speed wireless Internet access is complimentary.

Event facilities measuring 1970 square feet (183 square meters) include a conference center. This Beaux Arts hotel also offers spa services, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in December 2016.

Cancun Bay Resort has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Arcade/game room 
  • Total number of rooms - 132 
  • Number of floors - 3 
  • ATM/banking 
  • Number of bars/lounges - 2 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Billiards or pool table 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Free WiFi 
  • Number of outdoor pools - 2 
  • Laundry facilities 
  • Library 
  • Meeting rooms 3 
  • Multilingual staff 
  • Parking (limited spaces) 
  • Garden 
  • Terrace 
  • Poolside bar 
  • Beach bar 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 183 
  • Free self parking 
  • Conference center 
  • Snack bar/deli 
  • Beach sun loungers 
  • Pool sun loungers 
  • RV, bus, truck parking (surcharge) 
  • Free parking nearby 
  • Beach towels 
  • Year Built 1978 
  • Area shuttle (surcharge) 
  • Number of restaurants - 4 
  • Conference space size (feet) - 1970 
  • Shopping on site 
  • Number of buildings/towers - 5 
  • Spa services on site 
  • Spa tub 
  • Children's pool 
  • Swim-up bar 
  • Television in common areas 
  • Wedding services 

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking (surcharge), Parking (limited spaces), Free parking nearby

Room Amenities

Cancun Bay Resort offers 132 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Balcony or patio 
  • Air conditioning 
  • Phone 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Shower only 
  • Hair dryer (on request) 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Cable TV service 
  • In-room safe (laptop compatible) 
  • Free cribs/infant beds 
  • LCD TV 

Where to Eat

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Pina Colada - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Pool Bar - This bar is located by the pool.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby 
  • Surfing/boogie boarding nearby 
  • Kayaking nearby 
  • Windsurfing nearby 
  • Parasailing nearby 
  • Ecotours nearby 
  • Golf lessons available nearby 
  • Boat tours nearby 

Spa Services

  • Massages on beach 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

No elevators

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: USD 10
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


Sorry, we seem to have had an issue loading our review content. Try again?