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Recent guest reviews

Pros: The staff were amazing from the time I checked in and throughout my stay all over the grounds. They were friendly, personable, and always willing to engage in a conversation in effort to be helpful or just cordial. The amount of a la carte restaurant options were also great, especially since reservations were not required (except for the hibachi restaurant). The outdoor furniture looked a bit worn out and can probably just be replaced, as it did not look outdated. Overall, it was a beautiful resort with lots to do on the resort. Cons: The things I disliked were that my room was not cleaned daily until the evening...one evening it was not cleaned until almost 6pm. The other thing I disliked was the lack of diversity in the music at the party pool; the DJ only played techno music and informed us that he was contractually not allowed to mix up the music and play other styles such as Latin, hip-hop, pop, etc. Lastly, I got a massage at the spa which sucked a$$! The massage therapist wavered between feeling like she was lightly rubbing on body lotion to using her elbows to dig into my bony areas. My guess was that she was not a licensed masseuse, but for the money they charged, she definitely should've been! Overall, I would stay again!

Resort smells like toilet water all the restaurants are super strict on clothing Pools close earlyyyy Got bit up by mosquitoes Staff only cares about tips Don’t listen to what your asking Drinks are super weak and watered down

The room we payed for wasn’t offered when we got to resort, they made us pay more money

Food choices and restaurant closing were a concern

I wasn't happy with the check-in process... There was NONE. We just wanted around, no one asked us to help. Did not seem like the check-in people liked their jobs either. Not friendly what so ever. The only great about this hotel is the food was superb and the party.

It’s nice hotel But No beach access far away from everything. The Toilet in the room is hard to press down with the push button broke my nails and cut on skin finger when pressing down to flush. The room smells like a dead body or rats. the bed sheet smells bad, and the pillows are very hard. The food was alright everything made very salty. Not enough lounge chairs for everyone to lay out. I would recommend to anyone who like to party.

Just returned from the Breathless, and it was OUTSTANDING. I’m ready to plan our next stay there! I’ve been traveling to Mexico for the last 20 years and this resort is by far in the top 2 BEST I’ve ever stayed at! I have so many positive things to say!

Breathless was amazing!! Best resort in Cancun. Has everything from pool party’s to yoga! The spa was so nice and clean. The staff was so nice and remembered who you where. Food was out of this world

Overall a great stay. I’d say the buffet is fairly average but I rarely ate there because there are many great sit down restaurants—the best part is you don’t have to stand in line for reservations except for hibachi. Delicious food and good drinks. The beach wasn’t the greatest in this area but three pools and several huge hot tubs made up for that. The entertainment was ok. Service was great!

Horrible service at the vacation club membership our ID was held until we paid them a fee which we didn’t want to sign up for...

We originally planned to stay at this hotel so everything worked out after we were kicked out of the Royal Solaris Resort after my boyfriend was arrested for trying to protect me. Long storyyyyyy. Breathless saved our trip. This hotel was everything you could ask for on a vacation. The food and drinks were exquisite. I just wish we had known about the restaurants dress code before hand but since we got this hotel last minute I guess that doesn't matter. The beach also could have been cleaner with less seaweed. But the staff treated us like royalty. We will definitely book with this hotel again. Also the VIP member tour was a waste of 2 hours of our vacation and it also sounded like a scam and they continued to push for us to buy even after many declines. That was the major problem, but everything else excluding that was superb!!!!!!!!!

It's was a nice location and weather is Mexico perfect. Great pools. The rooms are contemporary average and the bed could be softer for sure. Food is eh and the drinks are watered down.

Resort lives up to its pictures! Love the 3 different pool atmospheres, lots of activities and amazing staff.

This resort was well designed and the staff is great. Very luxurious and modern.

Went for a bachelor party. The resort is sheek and trendy with a contemporary feel all around. The staff is friendly and provided great service. I would highly recommend this place. Only complaint is the dirt road getting there - if they had this paved it would save at least 10 minutes getting to and leaving the resort. Italian restaurant took way to long to serve the food, but overall the food was great in each restaurant.

Beautiful ambience, great service and food. If you are looking just to relax the resort is probably not the best fit,if you are looking for fun with other people on same page this is a good fit. They need to page the road leading to the resort which is awful tho. Also, a little far from city if you want to leave the resort

We were welcomed with open arms and champagne. Check in was a breeze! There is so much to do, I mean nonstop action. Taxis on the ready to go into Cancun. You will want for nothing.

This place should a 3 stars rating based on the bad service they provide. We had a party of 10 persons and foods at every single restaurants took over 2 hours to come out with the main course. Super slow service. Since it was an all inclusive resort, we order multiple dishes to share for the entire group, the restaurants cut down on our order and didn't let us know. One restaurant at Kabeth, we ordered grilled lobster. After 2.5 hours of wait, they gave us 1/2 a lobster to share with 10 people. When we complained, they said they ran out of lobster. We got very upset that they didn't let us know upfront instead of waiting 2.5 hours and made a big scene. Then they said give them 5 minutes to prepare. So first they lied to us that they ran out. Then, it should have only taken 5-10minutes to cook lobster but we had to wait 2.5 hours for 1/2 a lobster for a group of 10 people? When we went to the front desk to complain further, they said let them talk to the manager of the restaurant. We stayed there an addition 3 days, but they did not follow up with us to say anything. Horrible service. Up to the day we checked out, they didn't even say sorry or anything to us. We have 6 rooms total for 10 people. About 4 people in the rooms got bug bites. I saw small spiders in my room. The quality of the bed linen is like a rag, so rough. The location is away from everywhere. The road coming into the hotel is so narrow and has no pavement. The beach is not good for swimming.

Without a question the most beautiful and technically advance hotel in all Cancun. The staff and it's amenities are first class. The resort is beautiful beyond words.

Calle 12 Mza. 41 Lote 2-04 Puerto Morelos QROO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Winery

Breathless Riviera Cancun Resort & Spa - All Inclusive - Adults Only places you next to Petempich Bay and within a 10-minute drive of Crococun Zoo. This 526-room, 4.5-star hotel has 3 outdoor pools along with a winery and a full-service spa.


Dining

Relish the international cuisine at Spoon (Casual), one of 9 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/café, and chat with other guests at the free manager's reception.


Rooms

All 526 air-conditioned rooms feature free minibar items, coffee makers, and free bottled water. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, designer toiletries, bathrobes, and slippers. Safes, phones, and ironing boards are also standard.


Property features

Breathless Riviera Cancun Resort & Spa - All Inclusive - Adults Only features a winery, a full-service spa, and 3 outdoor pools. Free valet and self parking are available, and there's also an airport shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this adults-only hotel include a nightclub, a 24-hour health club, and 2 spa tubs.

Room options

Allure Junior Suite Ocean Front King

King 1 | Sleeps 2

Allure Junior Suite Ocean View Double

Full 2 | Sleeps 3

Allure Junior Suite Ocean View King

King 1 | Sleeps 2

Allure Junior Suite Ocean Front Double

Full 2 | Sleeps 3

Guest reviews for Breathless Riviera Cancun Resort & Spa - All Inclusive - Adults Only

Everyone (21) Couples (1) Family (2)
4
Friends

Pros: The staff were amazing from the time I checked in and throughout my stay all over the grounds. They were friendly, personable, and always willing to engage in a conversation in effort to be helpful or just cordial. The amount of a la carte restaurant options were also great, especially since reservations were not required (except for the hibachi restaurant). The outdoor furniture looked a bit worn out and can probably just be replaced, as it did not look outdated. Overall, it was a beautiful resort with lots to do on the resort. Cons: The things I disliked were that my room was not cleaned daily until the evening...one evening it was not cleaned until almost 6pm. The other thing I disliked was the lack of diversity in the music at the party pool; the DJ only played techno music and informed us that he was contractually not allowed to mix up the music and play other styles such as Latin, hip-hop, pop, etc. Lastly, I got a massage at the spa which sucked a$$! The massage therapist wavered between feeling like she was lightly rubbing on body lotion to using her elbows to dig into my bony areas. My guess was that she was not a licensed masseuse, but for the money they charged, she definitely should've been! Overall, I would stay again!

By on Mar 26, 2019

Review comment responded on Mar 27, 2019

Hola, hola! Thank you very much for sharing the details of your feedback with us; we will share your important comments to the Spa Manager immediately; however, it's important to let you know that all our employees, especially of the Spa, they are certified, licensed and also constantly being trained to provide an optimal service to our guests. We hope to welcome you back soon and provide you the most special vacation you could ever had, as deserved. Warm & sunny regards!

1
Families Families

Resort smells like toilet water all the restaurants are super strict on clothing Pools close earlyyyy Got bit up by mosquitoes Staff only cares about tips Don’t listen to what your asking Drinks are super weak and watered down

By on Mar 18, 2019

Review comment responded on Mar 26, 2019

Dear guest, Thank you for your feedback; your comments have been shared to their head masters and we can assure you we will improve those matters at our best. Best regards.

4
Partner Couples

The room we payed for wasn’t offered when we got to resort, they made us pay more money

By on Feb 19, 2019

Review comment responded on Mar 26, 2019

Dear guest, Thank you for your opinion; we are sorry to know about your personal situation. We will share your comments to the Front Desk Manager as soon as possible to verify this unfortunate matter, as we are seriously concerned. Thank you very much.

5
Everyone

By on Dec 22, 2018

4
Everyone

Food choices and restaurant closing were a concern

By , from New Jersey on Oct 2, 2018

3
Everyone

I wasn't happy with the check-in process... There was NONE. We just wanted around, no one asked us to help. Did not seem like the check-in people liked their jobs either. Not friendly what so ever. The only great about this hotel is the food was superb and the party.

By on Aug 28, 2018

3

nice hotel no beach access

Everyone

It’s nice hotel But No beach access far away from everything. The Toilet in the room is hard to press down with the push button broke my nails and cut on skin finger when pressing down to flush. The room smells like a dead body or rats. the bed sheet smells bad, and the pillows are very hard. The food was alright everything made very salty. Not enough lounge chairs for everyone to lay out. I would recommend to anyone who like to party.

By on May 8, 2018

Review comment responded on May 23, 2018

Hola Hola Cindy! We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience with us! We sincerely hope we can have the honor of being your host in not too distant future

5
Everyone

Just returned from the Breathless, and it was OUTSTANDING. I’m ready to plan our next stay there! I’ve been traveling to Mexico for the last 20 years and this resort is by far in the top 2 BEST I’ve ever stayed at! I have so many positive things to say!

By , from chicago on Apr 3, 2018

Review comment responded on Jul 18, 2018

Hola Hola Angela! Thank you for taking the time to share your amazing memories of Breathless Riviera Cancun Resort & Spa with the people. We are so delighted that your stay with us was so special and that you hope to return to visit us again. T Remember, Breathless is your home away from home and we look forward to welcoming you again.

5

best vacation ever

Everyone

Breathless was amazing!! Best resort in Cancun. Has everything from pool party’s to yoga! The spa was so nice and clean. The staff was so nice and remembered who you where. Food was out of this world

By on Feb 27, 2018

Review comment responded on Mar 12, 2018

Hola, hola dear guest! Thank you for choosing the hospitality of Breathless Riviera Cancun, and for taking the time to write a review about your recent experience. We sincerely look forwasrd to host you back in a real near future and pamper you. Warm and sunny regards,

5

great group adult vacation

Everyone

Overall a great stay. I’d say the buffet is fairly average but I rarely ate there because there are many great sit down restaurants—the best part is you don’t have to stand in line for reservations except for hibachi. Delicious food and good drinks. The beach wasn’t the greatest in this area but three pools and several huge hot tubs made up for that. The entertainment was ok. Service was great!

By , from Minnesota on Feb 17, 2018

Review comment responded on Feb 20, 2018

Hola G! Thank you for sharing your feedback with us through this channel. We are taking notes for all those high and lows we could show during your stay. Make sure we are working hard to improve every day based in our guests' experiences. Once more we thank you for the opportunity of reading your impressions. Warm regards from Breathless Riviera Cancun Resort & Spa.

Breathless Riviera Cancun Resort & Spa - All Inclusive - Adults Only

Calle 12 Mza. 41 Lote 2-04, Puerto Morelos, QROO 77580
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