The Lakehouse Cameron Highlands4.0 out of 5.0
Recent guest reviews
Disadvantages: Rooms are very small not as appeared in hotel website pictures. Breakfast has very limited choices, you will be disappointed from breakfast. Location is very far from town. Room service is expensive. Reception staff are rude except one guy name Hassan. Advantages: style of the hotel and surroundings are beautiful and well arranged. Bed is comfortable. Nice bathroom amenities. Nice coffee and tea supplement.
A hidden gem to relax and forget the city life. Great service from the reception and service staff. Building is a little dated but still considerably well kept. Bathroom is equipped with boiler heater system so there has to be a break of 10mins in between baths to get the hot water.
We are so satisfied with rooms space and all the arrangement. We have been provided with few stuff we needed. The place so strategic because you can feel the cold weather and sideview of mountain and tea plant.
Beautiful hotel . Given the min RM 600 a nite for a room, this hotel is affordable to foreigners from more affluent countries and upper income/rich Malaysians, without stating the obvious. As we (locals )are not inclined to splurge at this rate besides, being out sightseeing all day only need a bed to sleep, we only had afternoon tea here (delightful but which does not come cheap because of our shrunken ringgit) The front desk were kind enough to let us look around esp fireplace and restaurant even we are not hotel guests as such. At the Ye Olde Smokehouse at Tanah Rata , they restrict non guest to walk around inside (unlike in the Usa where we have the freedom to look around grand old hotels without restriction) Though i cannot comment on room quality , this has the looks of a fine hotel that will 'transport' you back in time !
Pro: 1. Love the room and upgraded to Jr. Suite. Thank You. 2. Room, cleanliness, toiletries and turn down service were great (as expected from HPL Hotel & Resort). Love it. 3. Love the complimentary tea + scone offering Cons: 1. Poor Room Service. We ordered Fries (evening time, around tea time). I took us more than an hour, with constant reminder (need to call twice). This is low density hotel, and it's not even a complicated meal to begin with (just need to fry it) 2. Water heater/boiler - serious issue. we need to wait more than 20 mins every time we use hot water. Hot water can't even fill the bath tub, it turns cold mid way. Really disappointing, especially on chill weather like Cameron Highland. 3. Your staff (manager i presumed? as he's wearing suit) at the cafe need more training. On second day, my wife specifically and repeatedly asked for over well eggs (just eggs) for breakfast, because she don't really eat sunny side up/over easy egg. When the breakfast came, it was sunny side up/over easy. Her mood changed, and she obviously not enjoying her breakfast that day. Oh, and plenty of nagging to me as well because of it. 4. If you stay at room #6, you can hear loud noise every time heavy vehicle (truck) passed by the steel bridge. This happen every 10-20 minutes on day time. This loud noise disturb our sleep and atmosphere. I agree this loud noise is out of hotel control, but you should notify you guest up front, especially when it can potential disturb their sleep. Try stay at that room for a day (weekdays).
Lovely getaway from the city. Fireplace is a real bonus. The grounds and place is quietly beautiful and the gardens beautifully kept. Rooms can be brighter. Suggestion to build up flowers and plants at the terrace and other spare area and do an afternoon tea set with focus on perfecting the scones. Attract the tea going set. An unforgettable experience, attentive staff, 5 stars overall. Well done.
This is the first time we visited Cameron Highlands and decided to pick Lakehouse for our stay. It simply does not disappoint and in fact, it exceeded our expectations! It's located quite far away from towns and is very quiet. The hotel is beautiful and has an unique classic english style. Food is good. All the hotel staffs are friendly and professionally trained. Unfortunately we got sick during our stay and had to check out earlier than our scheduled date. We explained our situation to the front desk and they gladly assisted us with check out and even booking flight procedures. As we had to leave early at 6am for our flight, they also helped us prepared packed breakfast so we can have it for our road journey to Ipoh airport. We would like to thank all the hotel staffs in Lakehouse for the warm hospitality, especially Miss Yee and hotel manager, Miss Lai Fun. We will definitely return to Lakehouse with a bigger crowd next time.
Quaint hotel, beautiful grounds, great character decor. Average service - rarely any staff around to place orders which was annoying. Wine list could be better too and breakfast was average. Good for groups - the fireplace was awesome.
A distance from Tanah Rata and Brinchang provides a great place to unwind, relax, and enjoy the stars and cold breeze from the lake in the evening. Good services adds to the overall experience with The Lakehouse!
Unique house and architecture, very friendly and attentive staff, excellent service, nice, cosy and comfortable rooms and beds Hotel located a bit above the main road Enjoyed the dining experience with Chefs Special and Steamboat
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Spa services
The Lakehouse Cameron Highlands places you 3.7 mi (6 km) from Cameron Bharat Tea Plantation and 6.7 mi (10.8 km) from Parit Falls. This 19-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's in the mountains and also within a 20-minute drive of Orang Asli Settlement and Cameron Highland Golf Club.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.
The 19 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include phones and ironing boards.
Guests of The Lakehouse Cameron Highlands enjoy access to free WiFi in public areas, a meeting room, and spa services. There's free parking, and an airport shuttle (available on request) for MYR 210.00 per vehicle one-way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a library, free newspapers, and a terrace.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 801 reviews