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Cameron Highlands Resort

5.0 out of 5.0

Recent guest reviews

Room was excellent, staff really friendly and attentive. First night restaurant was superb, food fantastic, service fantastic. Second night, food cold service awful. Complained and meal was removed from the bill. Would have scored a five except for the second meal. Could here the family next door through the walls.

Really impressed by how well kept the hotel is considering its long history. It was renovated to provide modern days comfort but yet maintain its original colonial charm. Can't say enough about the excellent service and friendliness of the staff. Steamboat is delicious and the restaurant setting is really nice. Since we were in a junior suite on ground floor, we couldn't open the door at night to let cold air in. So it was quite warm without air conditioning. No complaint about traffic noise because didn't hear much. Great place to relax and spend quality Christmas time with family.

Yes.. I love to go Cameron Highlands but not during holiday season. 15 minutes drive can become 90 minutes and you won't able to find a car park in busy spot. Plan well and avoid going during school holiday, public holiday or even weekend

The perfect place to stay from Christmas if you want lots of the Christmas spirit. The hotel is old and is therefore not perfect, but the service and friendly approach of all the staff make this a wonderful place to stay. Very restful environment. The extra touches arranged for Christmas were special and enhanced the Christmas feel so much.

Stayed here for one night and have to say is a mixed bag. The rooms are clean and nice but need to say the staff is not up to the standard you would expect. There is a nice hiking trail definitively would do that

When we walked in it was like stepping back into another time. The resort is like something from a movie with its decor that is very British Colonial. The rooms have a 4 poster bed with charming lounge and decor. The staff are exceptional and eager to assist. The bar area has a full size snooker table and there is daily tea and scones with local strawberry jam. There are a couple of dining rooms and a high quality spa. You can walk to the nearest town - around 15-20 minutes along pathways with forest scenery. We stayed 2 nights and enjoyed it very much.

Make sure you choose a room with a low number (1 to 10) as my wife and I had an appalling night's sleep (or lack of it) in Room 30. The lower number rooms have better sound insulation as the traffic outside is incessant. and the hotel is positioned next to the main road. However the service was excellent and we had our room changed with no problem after one night. Food was excellent although expensive for Malaysia. The constant 'Festive' music for the end of November was a bit much for everyone.

It was an amazing place with lovely views. If you need a break from busy and humid city life, must visit this place. The weather was beautiful and environment was so calm. A great place to relax. It has alot of strawberry farms, bee and butterfly farms. You can roam around on foot. It is almost 3-4 hour drive from KL so its better to stay overnight.

We have stayed in many YTL resorts, as well as other luxury hotel brands, and while CHR has many plus points, our recent stay there was less than expectation. For example, we recently concluded a trip to a well known 5-star hotel at the St. Rxxxx in Sg, and the stay was amazing. At CHR, despite its high international 5-star prices, close to those at the St. Rxxxx, the stay was nothing to shout about. Let me start with the good points: the hotel grounds were beautiful, festive decorations were welcoming, the welcome drink was a nice touch to those driving up the winding roads, service was generally good, and the staff all had beautiful smiles. But there were many misses. For one, we kept reminding them to place our parents’ luggages in our room, while we waited for their room to be ready. Reminded them several times, but still they misplaced the stuff. The staff argued in front of us about their own shortcomings, which was not professional in a 5-star hotel. Secondly, we made reservations for dinner one day prior. We kept asking them whether that was confirmed and the front desk reassured us it was. When we got to Gonbei, the staff said curtly that we did not have reservations. The front desk casually said “oh we forgot to mention your reservation”, the Gonbei staff didn’t do anything. Again, they argued in front of us guests and really, that made us feel very awkward. Dinner was also not very good at all. Not a pleasant feeling for us to have on a festive holiday. Thirdly, for a luxury hotel breakfast, there was hardly any protein in the menu. There were also many little things that occurred that made the experience not as stellar as it should be. Essentially, staff at a 5-star hotel should be so well trained that guests should be made to feel pampered and welcoming. For the prices CHR charge, really, service standards should be on par with international 5-star levels. On a positive note, most staff were friendly. Some even remembered our parents’ anniversary and gave them a surprise cake. Evening turndown service included a lovely little snack, which was a nice touch. The grounds were beautiful, hotel bed was large and comfortable, and generally the hotel was very clean. Hope to see an improvement in the staff in future, as we frequently patronize YTL resorts.

Took a step back to English colonial times in the mountains of Malaysia’s rainforests. Look of property and quality of service is fantastic (Jan stood out for great service). Rooms are very comfortable except no air conditioning, so a little warm at times. Scale of hotel is just right so not crowded and great level of attention by staff whether breakfast, lunch or dinner! Really enjoyed visit...but be prepared for drive to and from resort - stay patient on roads!

By The Golf Course Tanah Rata Pahang

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Cameron Highlands Resort places you next to Cameron Highland Golf Club and within a 10-minute walk of Orang Asli Settlement. This 56-room, 5-star hotel has a golf course, a full-service spa, and 4 restaurants. It's also close to Parit Falls and Night Market.


Dining

Enjoy dining at Gonbei, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 56 accommodations feature balconies and afford space to spread out with sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include minibars, coffee makers, and free bottled water.


Property features

Guests of Cameron Highlands Resort have access to a golf course, a full-service spa, and a fitness center. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and 8 meeting rooms.

Room options

Junior Suite, Bathtub (with balcony)

Full 1 | Sleeps 2

Suite, 2 Bedrooms, Balcony

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 1449 reviews