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Cameron Highlands Resort

5.0 out of 5.0

Recent guest reviews

We had a short 1 night stay over the weekend to celebrate our two-year old daughter's birthday. The hotel was great, lovely charm and setting with a taste of luxury that YTL always provides. The rooms were spacious, the bed was super comfy. Because of its 1-storey building facing the main road, opening of windows & balcony door, the traffic noise was very loud. However, needed to open for the cool air to come in. Luckily at night the temp was cold enough to have them closed or the traffic noise would be too loud to sleep. The complimentary steamboat buffet was very worthwhile and the food was good. The scones also did not disappoint. Must also comment that the pouring of a glass of wine was very generous. We had a unfortunate taste of extremely poor service at breakfast as it was so crowded and the staff could not cope. We had to wait 45 minutes for our eggs and sausage, 30 minutes for our coffee, even with many reminders. This made me really annoyed as I expect the highest service from YTL. Furthermore, being a mommy, I get double annoyed when it comes to keeping my daughter hungry. I must commend the GM who made the effort to make my misc bills complimentary. I only made my complaint to her as I needed an additional 45 mins to bathe, nurse and pack the bags before checkout. I commented that they should just have the eggs and meats on buffet as their staff really just couldn't cope although you could see them running and trying their best. Another point, there's a lot of steep steps and might be difficult for older folks. I could have left being disappointed with my stay and giving a poor rating. However, Tensie's small gesture made me appreciate their effort to keep their guest happy.

We loved this hotel - rooms were a great size and very comfortable. This is not an ultra modern hotel., much more older world which is so much of its charm, spacious, clean and very comfortable. Stayed 5 nights and found that we got to know many of the staff, they took time to chat (high staff level which helps them to have time available). Such a friendly hotel, well worth the visit.

The accommodation is delightful and first class as is the setting,unfortunately the general standard of the dining room is another story! The food is generally very mediocre and overpriced for what it is. Restaurant service was at times chaotic and obsequiously inefficient. Fawlty Towers springs to mind!

Here is a taste of the Colonial past of the Cameron Highlands. We stayed at the Resort for two nights. The service at every level was impeccable and all members of staff gave the impression that they were pleased to see us. Our room was large and elegantly furnished with a view over the golf course and the maidan. Room service was very good. Our one criticism was the lack of draw space which was slightly trying. We dined in both restaurants and were delighted with the menus and the service. A great deal of effort has been made to ensure that the memories of golden age of travel are retained. A beautifully managed hotel and a pleasure to visit.

Have always wanted to stay at this resort to experience the Small Luxury Hotel experience. Front facade of building is quaint with the gorgeous tall trees and flowers. First impressions upon going up the steep stairs, the bellhops to us were the stars of the resort. They were all genuine in their greetings and smiles. Though once at frontdesk... the charm disappears. Felt there was no warmth and welcome; felt very stiff and cold. Our room a floor up from main lobby was nice and spacious, with a separate living area and nice balcony overlooking the golf course and hills. The king size bed was comfy, and with enough lighting around the room. What we found disturbing for a SLH hotel, was the moldy stained partition glass in the shower. The walk around the hotel compound was nice, got to see the greenery both front and back of the building. The resort's beautiful spa is located at the end of the building. Enjoyed drinks and the view at the Jim Thompson Tea Room. Breakfast was at The Dining Room. Can get a tad crowded as main buffet and prep area is in middle of restaurant. Choices were limited however what was served were all nicely prepared and tasteful.

We stayed in this beautiful and well managed hotel in an adorable colonial-style room in March 2018. The whole setting was wonderful amidst tea plantations, rose gardens and strawberry farms. Two excellent restaurants with a very fine service. The whole staff was extremely kind and caring and we really enjoyed our stay a little away from the hot and bustling Kuala Lumpur. We should like to come back.

What a fantastic hotel this is with first class staff who cant do enough for you. Special mention to Ajay but All are excellent. Maid the hotel Naturist does a free jungle walk near by which is well worth doing what a nice guy. Breakfast is a la carte and is excellent. Rooms are very colonial and very clean Would have no hesitation in recommending. James

After a difficult start the staff were most accommodating and it was a very enjoyable experience. Beautifully appointed room which was very comfortable. Good location to see the sites. Both restaurants were excellent and made our visit exceptional. Thank you to Shandi(?) for making it work and Ravi for his excellent table service.

So let’s start with the positive parts of this hotel. 1. The staff, the staff are the nicest people we could have gotten to take care of us, they are attentive and truly care to help as much as they possibly can. 2. The food from the Chinese restaurant was great l, soup they had was great and fresh, beer was over priced at 50 per beer. Desserts unfortunately were dry and bland. 3. Lunch at the tea room, was good, everything w ordered was proper, salad, soup and noodles on point. Now for the bad part, 1. Hotel isn’t what you see in the pictures advertised. The property is very old and outdated it screams a remodel . 2. Rooms are whatever again outdated and bed is hard no soft bed was offered and you can hear everything from the road st night no soundproofing in the rooms. The amenities given are very mediocre, don’t expect any shampoo bottles but instead u get one of those in shower squeezable big bottles that the shampoo is also conditioner so yeah that’s what you get very soft hair it u want it or not. WiFi connection is terribly slow so don’t expect to do much work as it’s really really slow! 3. The gym is small and old, really wish they gave a little effort in offering guests a better experience. 4. Breakfast was nothing special, options were limited and basic. In conclusion I was disappointed w the hotel and w Cameron highlands in general, the village/ town/city which now has many concrete towers made in a very untasteful architecture killing the views and make the experience less green are rising up all over the place. You start seeing trash and garbage in the streets highways but must disappointing when u go to the tea plantations and to Mosley Forrest which is was just for the trio worth seeing the view and being so close to such a beautiful natural park. In general if you are in Malaysia really for us which we traveled to Langkawi, Pankor Laut, Kuala Lumpur and Cameron heights I would say that Kuala Lumpur next time we would stay 2 nights no need for more, not much to do but it’s a nice and clean city full of beautiful architecture, restaurants and green all around. Langkawi was our favorite we stayed at the st. Regis and would recommend it fully and you can stay in the island 5/6 nights and explore its beautiful beaches and hotels but would not go back to Pangkor Laut or Cameron Highlands or stay at the resorts mentioned as they are not at par w a 5 Star Resort, they have much to learn and at most are a 3 Star Hotel.

Recently stayed here for two nights as part of a longer holiday in Malaysia/Borneo. Thoroughly enjoyed our stay, including the journey uphill from airport. One can travel via the new highway, which proves a little faster if no roadworks, or via the original old winding road which is fantastically scenic. We chose the latter and so pleased we did. One piece of advice, take over the counter travel sickness medication if you’re at all prone to nausea when travelling in a car along narrow winding roads at great heights! I did and it saved the day. Now, to the hotel. Old Colonial style. Smart, comfortable and professionally staffed. Thanks must go out to all who looked after us so well. Unable to remember everyone’s names but without exception nothing was too much trouble. Dining was very good. Had fun trying out the traditional ‘steamboat’ restaurant, simply cooking at the table. Unfamiliar with same but chefs & waiters quickly put us at our ease & we really enjoyed the experience. The other more formal restaurant again was a delight, Mr Mohamed Shukri looking after us so professionally and kindly. Our bedroom & bathroom were generously sized, well furnished & comfortable. Really appreciated a decent bed, quality linen & pillows after our long journey from UK. The public areas ie the tea room and the reading room were particularly calm and relaxing spaces where one could daydream at leisure. Given to understand from a fellow guest that the spa was excellent too, although I had no time to try this for myself. The one shortcoming of this hotel, however, has to be the fact that it sits on the side of a busy main road which seems to have more than its fair share of speeding cars & motorbikes thus generating some traffic noise in guest rooms. Please, Cameron Highland Resort, address this issue as I’m sure the problem could be remedied by clever & sympathetically designed secondary glazing or the like. Oh, and just a brief recommendation to please consider the need of guests to darken their rooms. Sheer voiles don’t allow for this. So overall, a comfortable stay in an attractive old property served by professional & kindly staff in a beautiful part of the world. Have just recommended it to my sister & family who intend visiting next year.

By The Golf Course Tanah Rata Pahang

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Cameron Highlands Resort places you next to Cameron Highland Golf Club and within a 10-minute walk of Orang Asli Settlement. This 56-room, 5-star hotel has a golf course, a full-service spa, and 4 restaurants. It's also close to Parit Falls and Night Market.


Enjoy dining at Gonbei, one of 4 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


The 56 accommodations feature balconies and afford space to spread out with sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include minibars, coffee makers, and free bottled water.

Property features

Guests of Cameron Highlands Resort have access to a golf course, a full-service spa, and a fitness center. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a rooftop terrace, free WiFi in public areas, and 8 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 1498 reviews