Hides Hotel Cairns3.5 out of 5.0
Recent guest reviews
We stayed in the newer part as I phoned them to say we were a family and I heard it was noisy. It was great, nothing fancy that's for sure, but clean and comfortable. Breaky was eggs cereal and toast. It was very Central and I would definitely stay there again for the price.
Awesome location within walking distance to all the main attractions in cairns really! Very old building which is huge and slightly dated but is reflected in the price really. Perfect for what we were after though. Breakfast was very basic and our room did overlook a noisy restaurant with a band or something but we were part of the noise on our second night there anyway.
Hides Hotel offers free breakfast which consist of four types of cereal, boiled eggs, toast, tea, coffee and juice.All you can eat. On the ground floor, the Irish pub plays loud music from 9:00pm to 3:00am in the morning, Monday to Sunday. About one hundred metres away there is also Wool shed night club which is also open to the late hours in the morning. The council workers spend a couple of hours everyday cleaning up the street at about five thirty. Then there is the occasional fight just the hotel and people playing loud music in their cars. The rooms look very nice on their website but they are not cleaned properly. The room was not vacuumed, fan had not been cleaned, window had bird droppings over it, the air condition made a rattling noise when turned on and there were dirty coffee cups in the room. Bird droppings on the balcony rails where you eat breakfast. No smoking in the room. Any unwanted fire alarms set from you room will result in a $1,080 fire department fee.No Wi-Fi. .
The Hides is located very conveniently to food, dining and the Marina Esplanade. Staffs at the hotel are very helpful. However, the rooms are not well maintained. We stayed in two different rooms. The first room was the 'Heritage' category which is just above a bar. Very noisy into the wee hours. The second room was quieter.
I can't comment on the newer part of the Hotel so this review relates to the Heritage section. I should have heeded the advice from other reviews regarding noise. I can sleep through almost anything so I didn't expect it to be an issue. A group of locals congregate in the mall directly below the rooms and I can only assume this is every night based on other reviews. They are drunk and they fight and scream (and I mean SCREAM) abuse all night. It started at around 7:30pm. The police attended the area several times and made arrests throughout the night but the screaming and shouting went until around 3-4am until (like the other reviews stated) the street sweeper starts below the room and goes for about 2 hours. Again I can normally sleep through anything but these are old rooms with open glass louvres and there is zero protection from the noise. At around 6 when the street sweeper finally stopped and I thought I might get atleast an hours sleep, breakfast began on the balcony directly outside the rooms, plates banging & crashing and people talking 2 metres from your bed. Aside from the absolutely RIDICULOUS levels of noise the rooms are not worth anywhere near what they charge. Should be priced at $50 per night. Hard thin pillows, only a top sheet on the bed, no duvet or blanket, run down old musty rooms.
I don’t like leaving negative reviews as I know that things can happen and it’s not always the managements fault. And in this case you can’t fault the staff. But my god what a dump this place is. Hideous dirty old outdated interior with paint peeling off the walls. Terrible beds, absolutely no thought or decoration in the rooms, chipped floors and long never ending “Shinning” style corridors. The only salvation is the balcony looking out over the Main Street as you won’t want to spend a second longer in your room than you have too. And trust me the balcony isn’t any cleaner. This place really isn’t value for money, yes it’s a cheap hotel but there is cheap and then there’s this place. Budget hotels would be offended to call this place budget. Better value for money to be had else where in town. Won’t be returning ever again. Thank god those 4 nights are over.
My travel group booked several rooms at the Hide Hotel. While the central location was nice, the place could really use some updates. Ie) popcorn ceilings circa 1970 and a broken shower head. I'd likely stay elsewhere next time I'm in Cairns
Ive just spend a week at this hotel and would recommend it its not posh but clean and comfortable plus it is very central to everything staff are very friendly and the light breakfast they serve starts your day. Very handy opposite is a woolworths.
The Reception Staff were extremely helpful and very welcoming and cheerful. To reiterate Caroline B's review, the Hides Hotel is full of character (not luxury) but still very comfortable. Loved the fact that all we had to do was step outside the front entrance and there was Cairns in all it's glory. We were a little put out by the fact that they wanted to charge us to mind our cases for a couple of hours after morning check out and when the airport bus picked us up. Will stay there again!
I stayed here for two nights on separate occasions and both times I was upgraded to a double room with an ensuite. The rooms were clean and adequate as were the bathrooms. The staff were very helpful too.
Reviews from Trip Advisor
53% of guests recommend this hotelTotal of 349 reviews