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Best Western Plus Cairns Central Apartments

4.5 out of 5.0

Recent guest reviews

Our flight was cancelled at the last minute so we opted to fly home the following day and the airline paid for our accommodation for the night. This Best Western was very central and across from a shopping centre which was very handy to fill in our afternoon. We had a one bedroom apartment which was quite clean if a little tired. Good views from spacious balcony. A couple of negatives there weren't enough bath towels and only two chairs on the balcony.

Overall the cleanliness was great, the views were spectacular however i could hear the person in the room beside me sniffing and eating with cutlery noises etc. So no real privacy sound wise. My tv was broken but a call to reception brought me a new tv. I went to use the pool and spa on the top floor and the spa was cold - i was advised it was broken and that they had no intention of getting it fixed anytime soon. I decided against having a swim in the pool because the pool and lounge chairs were all under video surveillance by the hotel and also every plane leaving and arriving at the airport was low-flying directly above the hotel. I felt it would have been much nicer for my privacy not being filmed in my bathing costume!

We had a really light, clean, enough modern room at the higher floor as we asked! Really good value for money. Its a bit far from the Esplanade (like 12 min walk) - but for younger people it makes no problem. I enjoyed staying there.

I have previously been to this hotel about just over a year ago and I can't say I had a bad experience. From the moment I walked through the doors till the moment I left it was great, room clean, staff lovely, level 11 was fantastic. Since my great experience previously with this hotel I thought "yes! Cairns trip, def booking best western". ah ah, I was 110% wrong to think it would be like it was before. My second experience was horrible...... I walked through the front door and a few rowdy individuals had just checked in. I than convince myself that it will be fine. I continued to approach the front reception. As I went to the counter to check in I spoke to a lovely gentleman who started to check me in, however next to him were two other men playing on their mobiles and looked very scruffy. It was quite awkward and unprofessional. I was then given a smokers room that smelt so strong of cigarettes. I do not smoke so I tried to have my room changed, however I could not so I was forced to pay that night and went to another hotel. I was put on level 6 this time so if you do want to stay here, maybe get a room from level 10 up. The room was clean but smelt so bad. I was so put off I couldn't stay the night.

great place to stay.. Restaurant next door which serves early breakfasts. Right opposite a large shopping centre and within easy walking distance of other restaurants and the night markets. Short distance to the cruise terminal and there is baggage storage at no extra cost.

Located conveniently opposite both Cairns Central shopping centre and Cairns Railway Station, Best Western Plus Central Apartments provides modern, and well-maintained accommodation. Our one-bedroom apartment was self-contained, with modern kitchen equipment for someone wanting the convenience of self-catering. The apartment offered a large, shuttered balcony with an outlook southwards over the city and of the coastal range. And surprise...rusted roofs didn't fit into the vista. The bed was very comfortable; large lounge chairs also shared the quality and comfort. As a 'downer', reception desk is manned only 'til around 7:00pm, and any need for assistance is diverted to a call centre. This didn't really inconvenience us. We had a comfortable over-night stay.

We had a one bedroom room which was very comfortable and had plenty of room. I would have liked more room to store clothing that doesn't hang. The carpet on the floors needed replacing and were quite grubby. The floors in the bathroom also needed a good clean. Good position.

Stayed two nights in a studio, then returned for one night in a one bed apartment with washing and drying. Lovely al fresco balcony area. Well located opposite large shopping centre and within easy walking distance of many cafes, shops and restaurants, medical centre next to hotel entrance. About ten minutes to walk to the esplanade. Hotel itself is clean and one bedroom apartments are quite large, on higher levels with good views to the bay across the city. Lighting could be improved, especially in the kitchen, air con only in living area with ceiling fan in bedroom. Would recommend one bed apartment stay for just a little extra cost.

Stayed there 2 nights and was very well equipped with all your needs with cooking,washing etc. was giving a room with nice views of water and city. Staff are very friendly and accommodating.location is central to shopping,train,and buses. Only issue is wifi extremely slow or would find hard to connect in peak times at night.

Well positioned for the business trip. Located in Cairns CBD and across the road from the large shopping centre, The Central is a solid but bland hotel. The hotel has been incorporated in a building that houses office/commercial suites and a reception that looks a bit out of place. I certainly would not recommend this place for holiday makers as the feel to the hotel is not relaxing, no pool and a little way from the action. The rooms, beds, showers etc were reasonable enough for the price. Ok kitchenette for a stay at home cook up but plenty of eateries within 5 min walk.

58-62 Mcleod Street Cairns QLD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Cairns Central Business District, Best Western Plus Cairns Central Apartments is within a few miles (5 km) of popular sights such as Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park. This 71-room, 4.5-star apartment welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cairns, the apartment is also a short walk from Cairns Central Shopping Centre and Cairns Civic Theatre.


The 71 apartments are air-conditioned and have an array of amenities, including balconies, microwaves, and refrigerators. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, safes, and ironing boards. Limited housekeeping is available.

Property features

At Best Western Plus Cairns Central Apartments, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. Other amenities at this luxury apartment include conference space and free newspapers.

Room options

Apartment, 1 Bedroom

Queen 1 | Sleeps 3

Apartment, 2 Bedrooms

Queen 1 | Queen 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 228 reviews