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Best Western Plus Cairns Central Apartments

4.5 out of 5.0

Recent guest reviews

Great location. The hotel is located in front of a shopping centre. There are nice restaurants just a short stroll from the hotel. The apartment was very nice, with a nice view from the balcony. The apartment has the whole structure to make easier to stay in the place for a long time. You feel as you are at home. The staff is very friendly and very helpful.

Very average place to stay but the price was right.Would stay again .The room was comfortable and clean,good air conditioning.There is no one at the desk during the night and if you need to checkout befor 8 am do it the night before.Great little fridge and microwave.They have breakfast bags for $10.00 that have cereal,milk,granola bar,juice a fruit cup.Great for a fast getaway.The desk staff are very helpful answering questions about tours and local buses.Another great place to get information is the official tourists info both (marked with the big "i" on the esplanade).

I was reasonably comfortable but would not rate this as 4.5 stars. Hot water took forever to come through and the bathroom sink did not drain well. Using the shower results in water all over the floor. The only aircon is in the far end of the lounge room and did little to cool the bedroom. The furniture is dated and not that comfortable. If you want 4 to 5 star accommodation I suggest look elsewhere

We have to stay here for work, great location, but noisy air cons and no hot water - 3 of us on different floors, same experience. It is clean and the staff friendly, so disappointing that not up to standard.

We were in room 1110, 11th floor, one bedroom apartment, tastefully decorated with a very nice bedroom , king size bed, nice kitchen, more than adequate, a very nice balcony with excellent 180 degree views.. The managers were excellent , friendly and helpful. Main shopping mall across the road. Parking garage, free. The only downside was the Wi-Fi didn't work to well and it was hit and miss getting reception but they had two PCs in the main lobby free to use or using your own Ipad there, the Wi-Fi it worked fine. There are plenty of eating places in the vicinity. I would certainly stay there again.

We stayed for 6 nights. The apartment was lovely and light with beautiful views from the balcony. 2 minute walk to the main shopping centre was very convenient. All restaurants and shops are within an easy walking distance or very cheap in an uber. Lovely staff who are very happy to help with any and all questions.

Stayed in a 1 bed apartment. Plenty of space and good facilities. Bathroom a little dark. Room could have done with a good dusting, but generally was clean and tidy. Good location, flat walk to town and marina. Shopping centre opposite. High room had great views across town to the surrounding mountains.

We thought the hotel was good, easy check in, free car park and 7 min walk to markets and 10-15 to esplanade. However it is not 4.5 star as the internet was slow, water leaked into bathroom from shower, only one chair on balcony, rooms not serviced during our 3 night stay, room fairly small (but adequate). However my main issue was they had us in a studio room which had a interconnecting door. This door was paper thin and you could hear easily the day to day activities of the family in the next room, they were not noisy , and we weren't either, but I could see potential problems here, especially with front desk not manned at night. My other issue with this is as the hotel was not anywhere near full, why put people in rooms next to each other as I am sure I am not the first to say the issue with noise through the interconnecting doors.If you are a light sleeper you would not like to hear the garbage truck at 6 am, we did get street noise, but you soon get use to that.

The location is great. Just about a 10 minute walk from the Esplanade and about the same from the central pier where most tours leave from. Across from the hotel you will find a mall that has a pharmacy, coffee shops, grocery store etc. Do note that there is a bar about a block away which attracts some rift raft people, I avoided walking by at night as people were visibly intoxicated in its vicinity all times of day and night. The room was a good size and had a kitchenette but no stove which was a bit surprising. I slept comfortably in the bed. The shower leaked water all over the floor each time I took a shower. I was surprised that there wasn't daily cleaning. The room had a nice balcony which I enjoyed. Staff was friendly and helpful.

The apartment was of a very good size with a well equipped kitchen, bathroom with washing machine and tumble dryer, very comfortable bed and very spacious balcony. Very central to all the shops, the sea front and lot's of restaurants nearby. Plenty of car parking space in garage in the same building and easy accessable. We liked our stay very much for excursions to the Barrier Reef and Kuranda National Park.

58-62 Mcleod Street Cairns QLD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Cairns Central Business District, Best Western Plus Cairns Central Apartments is within a few miles (5 km) of popular sights such as Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park. This 71-room, 4.5-star apartment welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cairns, the apartment is also a short walk from Cairns Central Shopping Centre and Cairns Civic Theatre.


Start your day off with continental breakfast, available for a fee.


The 71 apartments are air-conditioned and have an array of amenities, including balconies, microwaves, and refrigerators. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include ceiling fans, safes, and ironing boards. Limited housekeeping is available.

Property features

At Best Western Plus Cairns Central Apartments, guests have access to an outdoor pool, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and a safe deposit box at the front desk. Other amenities at this luxury apartment include conference space and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

77.0% of guests recommend this hotel

Total of 241 reviews