Itaca Hotel Jerez4.0 out of 5.0
Recent guest reviews
Took the train from Sevilla to Jerez in this baking, hot 43degree temperature. Although this hotel is walkable, it still is a good 10-15minutes trek at least. And in the dry, humid scorching weather, it is a painful walk especially that we almost didn't find the place - no proper signage - it only says ITC Hoteles. With persistence, we went in and hurrah..it IS our hotel. Our 1st floor room made up for the initial hurdle we have to go through - for 2 people, we had a massive space with a modern twist plus a balcony. Loved the separate toilet with again a modern, almost like a sunken feel of a bathroom - the shower though has confusing buttons (as what other reviewers pointed out - which in the end we were able to work out). As with other reviewers, the hallway does need more lighting but as we were in the 1st floor, has not been a huge issue for us. The interiors boast of original features which were well preserved. Buffet breakfast was so much, for that we have been spoilt for choice. The breakfast area is situated in the old convent or chapel side of the property and although we ate on different times of the day, it appears very quiet and a bit eerie on our own. Needless to say with few disadvantages, Itaca had more pros - handy location close to the plaza and a few minutes walk to Jerez de la Frontera town centre, where the action takes place come 8-9pm! With numerous legendary cathedrals/churches and sites/attractions to visit, bakeries/panaderias, bars and tapas places, Pedro Domecq's Fundador and more bodegas to check out. Would probably stay in this 4 ⭐️ accomodation again in the near future.
We stayed here for 3 nights as part of a coach tour. The hotel was in a perfect location as it in the town centre, handy for all the sights of Jerez The hotel is a converted convent and was very welcoming. The reception area was dingy with odd features such as a covered over well and a circular staircase leading nowhere. The corridors were also very dark and the layout is quite confusing presumably because of the compromises made in the change of use. The room we were given had bars on the windows and air con which would only work if the temperature was set at 30 degrees, so not very effective. We had a small bathroom with an over bath shower with strange plumbing arrangements but it was quite good once we mastered it. The beds were small and somewhat slippery on their bases with barely adequate bedding and only one pillow per person The meals were taken in the old chapel of the convent which was also stiflingly hot in the evenings. The breakfast selection was good and plentiful. I was surprised that we were booked in for evening meals as I had previously read that they did not provide this service. The dinners were somewhat patchy with some great roast pork the first night but terrible bacon and egg " consomme" on another. The biggest disappointment was the lack of facilities for our group. There was no usable outside space to relax in, no pool, no spa or gym, no bar service in the day time and even the charmless rooftop terrace had no seating. I would not stay at this hotel again and would not recommend except for the briefest business trip. I was also somewhat surprised that our passports were taken from us for registration and left later in a box on reception for us ( or anyone else walking in off the street !) to collect at our leisure. This is not a good idea in these days of identity theft.
A hotel without a sign is just dumb. Myself (and may others I overheard) went around the block several times looking for this place, and when I finally arrived the girl at the desk, said, "yes, we are hard to find!". So... moving past the lack of signage, this hotel has ultra modern rooms that are large and bright, but hopefully you aren't sitting around in your room... lots to see in Jerez.The hallway lighting is dim, so it's a bit hard to find the door lock etc. As for location, it was close to the hub of touristy Jerez, so it was fine although I doubt I'd rush back. A few seedy cafe bars and drunks lying in the nearby park made me leary of wandering around too late ( not something I do so that was avoided) Breakfast was in the old cathedral part of the property... (didn't know there was one until then) and it was ok, crappy machine coffee. So this hotel was okay and I had a great sleep... be careful bathroom is slippery when wet! I wouldn't rush back.
Itaca is close enough to the train station to be able to walk, though we opted for a taxi with our luggage. Also close enough to walk to most places of interest, so location was great. The hotel itself is in need of some care and attention. The building itself is interesting and quite impressive on first glance. However, on closer inspection, it is in need of a deep clean and some small repairs. Our room was okay - clean, warm, hot water - but again, it needed a little bit of love and attention to the kind of finish and cleanliness I would have expected. Breakfast was a self-service buffet with mostly cold options, but there was plenty to choose from and we never went hungry. The staff were friendly, helpful and efficient and we would stay again, but not at full price.
Arrived by car and fortunately found a car parking spot , there is no hotel parking. The nearby underground car park is about 5 mins walk away but this was capacious and secure. The welcome at the Hotel was good and friendly and very helpful for places to eat . Our room had no view only a well inside, curiously none of the doors fitted properly and the shower was like wrestling with an octopus, not really very clever, but just OK. The breakfast was OK and in what was once a church , very high ceilings but no windows and airless. The advantage of this hotel is the location , just a few minutes walk from central Jerez with its bars , restaurants and Bodegas . Average.
We stayed at the Itaca recently during a drive around the south of Spain. We arrived on the Sunday during which there was a motorbike weekend at a nearby track, hence the prices for the initial part of the stay were well above any reasonable price for a hotel of this calibre. The hotel is very centrally located near the main square and shopping streets and is within easy walking distance of the central town Bodegas for Sherry tours and tasting. There is safe underground parking nearby as the entire town is zoned for parking meters. So onto the negatives, the room we were given was appalling – it was at the back of the hotel. The windows had bars on it and wire mesh, which made it feel like a jail. The extractor fans for the kitchen were outside the window and ran all night. The noise from the kitchen plus the people taking at an early hour was the icing on the cake. We asked to be moved and were to a nicer room. So try to get a room at the front of the hotel or at least one with a window that is not covered with bars. Generally through this hotel lacks character. It is tired and has been knocked around. The rooms have many chips, the bathrooms are tired with discoloured baths and broken shower bits. The beds bases are light and move easily which means you can’t sit up in bed and the pillows are too flat and only one is provided per person. The breakfast was included in our price. The coffee was under- whelming and the buffet was basic. The breakfast room itself is a converted church, which is interesting to sit in but does not compensate for the problems that I have highlighted. On the first day the internet seemed to work well on the second it was intermittent and more or less unusable. When I raised the issue with the hotel manager, they handled the matter well and moved us to another room. So in summary a very disappointing stay. While this hotel is listed as four stars I really think it is of a lower grade. If you have an alternative choice for your stay in Jerez, I would go for that.
For 150 USD / night we were given a room smelling tobacco like hell. The receptionist said that couldn't change the room without consulting with with the manager first, and ... sent an email to him. Per the receptionists it was the only way to contact the manager as nobody knew his phone number. She didn't hear anything back, so after 1.5 hours of waiting we left, and found a room in different hotel in the same area.
Stayed 3 nights - great location for sights and within walking distance of the station. Modern rooms set in an old Nunnery with some of the old architecture still in use. First time I have had breakfast in what must have been the old chapel. Would have been good if there was some history of the building available.
4 STAR HOTEL!! The foyer is dark and unwelcoming. Breakfast is poorly serviced choice limited We paid for breakfast elsewhere Small inadequate lounge & unfurnished roof garden unusable V. Disappointed
A good hotel, ideally situated within walking distance (10 mins) of Jerez train station. We only stayed 1 night but would have like to stay more, unfortunately our return flight was the next day. We caught the train from Cadiz (35 minutes - 5 euros), and was impressed upon arrival with the hotel, staff and our room. The main squares, cathedral, castle, bars, cafes etc are all within a few minutes walk. Would stay here again if we get a chance to return to Jerez.
- Free WiFi in rooms and public areas
- Concierge services
- 24-hour front desk
Itaca Hotel Jerez places you within a 10-minute stroll of Villamarta Theatre and Arenal Square. This 53-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, a coffee shop/café, and free in-room WiFi. It's in central Jerez de la Frontera and also a short walk from Church of San Miguel and Emilio Lustau.
Start each morning with breakfast, available for a fee. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All of Itaca Hotel Jerez's 53 rooms are air-conditioned and have an array of amenities, including minibars, safes, and desks. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters.
Itaca Hotel Jerez offers free WiFi in public areas and a meeting room. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 459 reviews