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Best Western Old Mill Hotel & Leisure Club

3.0 out of 5.0

Recent guest reviews

I stayed here with work in July. Lovely quiet location and just a short walk into the centre. The bed was extremely comfy and the pillow mist was a lovely extra touch! All the staff were very friendly and helpful, nothing was too much trouble I would definitely recommend to anyone staying in the area

We loved the hotel and the staff was very attentive, helpful and very friendly! Comfortable and clean. A very convenient location and lovely grounds. We would gladly return and will gladly stay there again.

Stayed here for 3 nights midweek. Good location 5 mins from town centre or £2 taxi ride if you don't want to walk back up the hill! Room was OK but on 3rd floor with no lift. Clean and tidy but got very hot at night and could have done with some sort of air conditioning. Bathroom small but adequate with shower over bath which was a dribble rather than a shower. Breakfast was good and not a hot buffet. Plenty of choice and very pleasant staff. Plenty of car parking but did not use pool or spa but seemed quite busy. Unfortunately forgot to service our room first day but were very sorry and gave me a discount to make up! There don't seem to be many staff around and getting a drink was a challenge sometimes. Could do with a little TLC but comfortable and much better than last hotel (Grant) I stayed in at Ramsbottom! Would definitely return.

Very Pleasant Location, Very Quiet and a short walk from the town. All Staff were friendly and helpful and made our stay great. Our room was clean, and spacious and very comfortable. Had a lovely relax in the pool and jacuzzi! And our evening meal was very tasty and large portions! Breakfast was plentiful and we will most certainly be visiting again!

I went for my 21st Anniversary and upgraded to the Bridal Suite a Sunday and Monday. Firstly the only saving grace in all this is the staff are all very friendly especially Caroline on reception and helpful. They were also very few ? I felt awful asking for some ice in the room and the lady on reception had to climb the stairs and leave reception to come up with it. We arrived early as advised we could use the pool etc. When we parked and I popped in to reception it was about 11am on the Sunday 23rd July 2017, there were a lot of people leaving from the wedding that had been on the night before. This was obvious due to the glasses, fag ends, confetti, cigar ends, etc, all around the outside of the hotel and grounds, that were finally removed the next day . It is confusing having a leisure receptionist stood in a hoody, and then going the other receptionist about a stay question. The pool changing rooms I had a nightmare with the drop down wooden seat in the cubicle , it broke and I could not fix it ( this happened again the next day) . The next day I used the first cubicle and shared it with lumps of hair and had no hot water, I had to gather my wet clothes as door was close to the shower and move to another cubicle. In the changing rooms the side of the wall was coming away and a big hole was there ? The pool area was not like the photos on the web site, The pool was very tired around the edges with sand and dirt in the corner of the pool and the Jacuzzi. There was an empty water bottle and a plaster on the floor ( the plaster was still there the next day. With what looked like yellow stains around the pool and broken cement. The Jacuzzi should have steps and is very dangerous for access, and with a bad back it was painful as I slipped three times. As the water is so murky with the stained sides you can’t see the steps inside. On the Monday when we used it we sat for ages waiting for it to start, we asked a member of staff who pointed and pressed the button to start it ( NO SIGN ) ! There was a family using it also on the Sunday with their 3 kids who kept getting in and out of it on their own, the sign for that is tiny and on the side Adults Only ! I’m claustrophobic and braved the sauna but could not see through the glass as dirty and water staine , I lasted 1 minute. The water outside the steam room and sauna was muddy. We saw a lady cleaning on the Monday it was just anything silver metal in there ? I didn’t see costume dryer till the Monday, which is a great idea if you find it as my husband did by mistake. I was aware there was no lift from reviews, when we went to the room my first impression was the four poster bed which was lovely ( squeaked though ? ) . The room was big and was going to order room service but there is no table to sit and eat it on ! I sat at the desk and found a fancy hair grip from the wedding and what looked like food under the desk. The TV sticks out from the wall and in the night I nearly caught my head on in it ? The Bathroom was clean but :- The Hot tap did not switch off, you had to really tighten it The Side of the bath felt like it was coming off Behind the door you could see where the mop had not been used Marks behind loo ( stains ) Toilet brush holder metal rusty marks on it as old Around the bath and taps stained and old The tiles had not been cleaned and were water stained Toilet paper rough and cheap The robes needed a bit comfort conditioner I am a very tidy person and when you go away you don’t expect the bathroom to be like this and your own better ? The Meal and bar , well to start you have to press a buzzer to be served on the bar ? I think the lady on the bar was also the same lady that served us in the restaurant. We sat in that area before the meal and as we walked in the room 5pm was covered with pots from lunch time and were removed by the above lady later on. I picked up a large pearl of the floor the waitress said oh that’s from the wedding yesterday ? The room was very dark no lights on a couple of side light? But as sat by window it so wasn’t a problem. There were three couples in the dining room and I had a starter which was lovely, the dressing on the salad was really nice, there was a massive wait on the main course but we were not bothered. When it came it looked and tasted lovely but was luke warm and some cold. We were hungry and I wasn’t going to complain as didn’t want spoil meal. But the food sat like a brick on my tummy as not hot and I was up in the night because if it. The breakfast was nice, the fruit on a platter on the main table looked old and very dried up in parts? The lady that served us was lovely and I enjoyed the breakfast apart from the oil on my plate from the bacon ( I always have eggs on a side plate as I hate this ) I wiped it off. No air conditioning - I had to open the window as very stuffy in the middle of the night ? There was bed sete in the Bridal suite which I thought was odd to have anyway I dropped something behind it and that had not been moved for a while !! They didn't charge me for the Suite and I have been told these comment will be taken on board ? Very disappointed, taken time off work and traveled up for a special occasion, regretted booking here

My partner and I stayed in room 22 and my parents in room 23. Too warm and stuffy, no air conditioning which I believe needs to definitely be installed all year round as we could barely sleep in the heat. This may have something to do with being near the swimming pool/sauna? As bridesmaid for my sisters wedding and parents of the bride I thought we may have been put in rooms where there would be no chance of anything being negative as the whole wedding took place there. Other than that no complaints, lovely little location, rooms clean and the breakfast was nice with a good choice including something for vegetarians. Would stay again but in a different room!

We booked 2 rooms at the Old Mill Hotel for 4 adults. We were attending a wedding nearby. Check in was 2pm but we had to be out by 2 in order to be in time for the wedding. Arrived at 1 30 and explained our dilemma at reception. The duty receptionist immediately checked to see if our rooms were ready ( which they were) so we were able to get changed and on our way on time. The room was a decent size, a little warm but once we opened the window it was fine. Bathroom was immaculate. We had a free breakfast (special offer with room) Delicious and served to us off the menu. Staff were excellent. Would recommend this hotel for a short break.

Very enjoyable stay! We have been here several time on offers via the Internet. Keep the offers coming and we will be back!!!! Ramsbottom is a 5 minute walk away and is a lovely little town with steam trains passing through.

We stayed for one night, all members of staff we encountered were friendly, helpful and more than willing to make sure we enjoyed our stay. The room we had was large and well furnished, food was well presented and good value for money.which We knew the hotel has a pool and jacuzzi very easily accessed and the sauna and steam room being at the side of the pool with no added charge was a really pleasant surprise. Very welcome and relaxing after a long drive. Follow the brown hotel signs from Ramsbottom not the sat nav directions - ours tried to take us in from what amounted to virtually a footpath.

Although a little difficult to find using the SatNav this was a lovely hotel with super friendly staff. The receptionist had no problem with my request to look after my large bag for a while after the normal check-out time and before I got picked up (and helped me carry the bag to my room when I arrived too). The sauna and steam room were great and the room was nice and clean and I had beautiful views too. The hotel is set in a really idyllic location.

Springwood Street Bury England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Ramsbottom, Best Western Old Mill Hotel & Leisure Club is within a 15-minute drive of The Rock and Jumbles Country Park. This 3-star hotel has 30 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi. Manchester Arena and Manchester Cathedral are also within a 30-minute drive of this Bury hotel.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


Rooms

All 30 heated rooms feature sofa beds, coffee makers, and free bottled water. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Best Western Old Mill Hotel & Leisure Club features an indoor pool, a children's pool, and a fitness center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a spa tub, a sauna, and free WiFi in public areas.

Room options

Comfort Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Family Room, Multiple Beds, Non Smoking

Twin 2 | Sleeps 4

Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

Full 1 | Sleeps 2

Comfort Room, 1 Single Bed, Non Smoking

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

62% of guests recommend this hotel

Total of 394 reviews