Checkin staff were extremely nice and accommodating.
Nice location, staff, and decor. The breakfast is good. When we were there, though, the drainage system around the pool deck was broken or clogged or something so there were huge puddles of water all over the pool area. Also, one of the 2 elevators was broken and our garbage disposal didn’t work in the room. Fairly minor stuff, but still definitely less than perfect.
Excellent service. Clean, convenient
I usually love this hotel and rent a one bedroom suite. But this time, I stayed in a studio/king bed. There’s no bathtub; and the shower doesn’t have a door. There is a giant mirror, floor to ceiling, opposite the couch, so you get to watch yourself watch TV. The ice maker in the freezer didn’t work, but they don’t give you an ice bucket. The faucet in the kitchen didn’t turn off right away when you shut it off, so waste of water big time. Also kind of a pain, the one window is behind the desk, so opening and closing the curtain was a workout all its own. There are only TWO stair cases on each floor, one at the far end of each massively long hallway. That made me kinda nervous that getting out in an emergency might be problematic. For almost $300 per night, I think I will look for a different option next visit to Burlington.
Very nice area safe and quiet and convenient.
Staff very Friendly, specially Dee at front desk and a gentleman helping during breakfast time
Pleasant property - room was clean, check-in was efficient, there were enough towels, and there was coffee and (a few) breakfast items in the morning. On the down side: the pull-out sofa was significantly less comfortable than the bed (at least for a full-sized adult) and although the linens for the pull-out were in the closet as promised, there was no pillowcase. A better-quality pull-out mattresses would have been welcome.
Excellent experience
Great place to stay. Large rooms. Staff is very friendly and accommodating.
Awesome hotel. But managers have to take a look at the
Room was very spacious; customer service excellent. And a very nice breakfast!
Residence Inn by Marriott Boston Burlington places you within a 10-minute walk of Burlington Mall. This 170-room, 3-star hotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.
Start your day off right with a free full breakfast offered each morning. Enjoy a leisurely bite to eat at Black & Blue, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
Guests can expect 32-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Kitchens, dining areas, and refrigerators are also standard.
At Residence Inn by Marriott Boston Burlington, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a spa tub, conference space, and a business center.
Checkin staff were extremely nice and accommodating.
Nice location, staff, and decor. The breakfast is good. When we were there, though, the drainage system around the pool deck was broken or clogged or something so there were huge puddles of water all over the pool area. Also, one of the 2 elevators was broken and our garbage disposal didn’t work in the room. Fairly minor stuff, but still definitely less than perfect.
Glad you were pleased overall with your stay Thomas! We appreciate your review. We are sorry about the issues you mentioned, and all have been resolved. We hope you will stay with us again in the future.
Excellent service. Clean, convenient
Hi Salwa, thank you so much for taking the time to review out hotel! We are so glad you enjoyed your stay.
I usually love this hotel and rent a one bedroom suite. But this time, I stayed in a studio/king bed. There’s no bathtub; and the shower doesn’t have a door. There is a giant mirror, floor to ceiling, opposite the couch, so you get to watch yourself watch TV. The ice maker in the freezer didn’t work, but they don’t give you an ice bucket. The faucet in the kitchen didn’t turn off right away when you shut it off, so waste of water big time. Also kind of a pain, the one window is behind the desk, so opening and closing the curtain was a workout all its own. There are only TWO stair cases on each floor, one at the far end of each massively long hallway. That made me kinda nervous that getting out in an emergency might be problematic. For almost $300 per night, I think I will look for a different option next visit to Burlington.
Thank you for taking the time to share your experience with us! We will be sure to address the concerns you mentioned to ensure everything is in working order in the suite you were in. We appreciate your feedback very much.
Thank you for your review of our hotel Susan. We are glad you had a great stay with us! Please stay again.
Very nice area safe and quiet and convenient.
So glad you felt comfortable in our hotel Diane. Thank you for your review. Please stay again!
Staff very Friendly, specially Dee at front desk and a gentleman helping during breakfast time
Thanks for your review Lorena. I am so glad our team made you feel welcome! Please stay again.
Thanks for your review, Nichole. Very glad to hear that our desk team made you feel welcomed! We hope you will come back again.