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Recent guest reviews

This was a good deal for the area and the hotel was nice

Property was great for the price! Rooms were clean, functional, and amenities were decent. Hotel staff was friendly, helpful, and always present when you needed them (which apparently is rare now).

The only thing good about this property was the pool and hot tub. We received a phone call from the front desk at 10:30pm regarding an issue that could have been dealt with the next morning! The front desk staff who called was NOT pleasant and the phone call disruptive as we were sleeping. This was unacceptable.

The room was at the back of the hotel and because of that we could actually open the tiny window panes that open without too much noise. Breakfast was decent. Room was clean. Kids enjoyed the pool and hot tub. Started two nights to visit Niagara Falls and worked nicely.

Overall is excellent, Good location, close to all, clean nice suite room, very good breakfast, staff was very accommodating and best service.

On the fourth of July holiday weekend, the breakfast buffet was overwhelmed. It just wasn’t ready for such a large crowd.

2412 Queensway Drive Burlington ON

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Lil' Monkeys, Best Western Plus Burlington Inn & Suites is within 3 miles (5 km) of Amazing Adventures Playland. This 78-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.


Rooms

32-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.


Property features

Guests staying at Best Western Plus Burlington Inn & Suites enjoy an indoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a spa tub, a conference center, and a 24-hour business center.

Room options

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Burlington Inn & Suites

Everyone (3) Couples (2) Family (3)
3
Partner Couples

This was a good deal for the area and the hotel was nice

By on Aug 29, 2023

Review comment responded on Sep 1, 2023

Hi Alexander,We are glad you enjoyed our hotel, I'm often bias but it's nice to hear it from other people. We are glad you appreciated the price, it always includes breakfast which is a nice bonus.Hope we see you again soon!Thanks,

4
Family

Property was great for the price! Rooms were clean, functional, and amenities were decent. Hotel staff was friendly, helpful, and always present when you needed them (which apparently is rare now).

By on Aug 23, 2023

Review comment responded on Aug 24, 2023

Hello Kristin,We are so glad to see you enjoyed your stay and the hotel itself. Our staff are the very reason I love working here, and I'm glad someone was always around for when you needed something!We hope we see you again soon.Thanks,

1
Business Business

The only thing good about this property was the pool and hot tub. We received a phone call from the front desk at 10:30pm regarding an issue that could have been dealt with the next morning! The front desk staff who called was NOT pleasant and the phone call disruptive as we were sleeping. This was unacceptable.

By , from Vineland on Jul 16, 2022

Review comment responded on Jul 19, 2022

Hello Brent, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you,

4
Family

The room was at the back of the hotel and because of that we could actually open the tiny window panes that open without too much noise. Breakfast was decent. Room was clean. Kids enjoyed the pool and hot tub. Started two nights to visit Niagara Falls and worked nicely.

By on May 29, 2022

Review comment responded on Jun 16, 2022

Thank you for your wonderful review, we are so glad to hear you enjoyed a quiet and peaceful evening. The hot tub and pool are definitely drawing the crowds in and especially the kids, we are thrilled to offer a watery escape for all of our guests. We do hope you stay with us again soon! Thanks,

4
Everyone

By on Sep 4, 2019

Review comment responded on Sep 18, 2019

Thank you so much for your kind review, it is extremely helpful to get feedback to know we just need to keep up the good work. We hope to see you again next time!

5
Family Friends

Overall is excellent, Good location, close to all, clean nice suite room, very good breakfast, staff was very accommodating and best service.

By on Sep 3, 2019

Review comment responded on Sep 18, 2019

Thank you so much for your review, it's nice to hear all your kind words about our wonderful staff. We have such a great team and they'll be thrilled to hear your kind words. We sincerely hope to see you again next time

4
Partner Couples

On the fourth of July holiday weekend, the breakfast buffet was overwhelmed. It just wasn’t ready for such a large crowd.

By on Jul 10, 2019

5
Everyone

By on Oct 1, 2018

Review comment responded on Oct 17, 2018

Hi there! Thank you for leaving us a 5/5 rating! We hope to see you again soon!

5
Everyone

By on Sep 10, 2018

Review comment responded on Oct 17, 2018

Thank you for leaving us a rating!

Best Western Plus Burlington Inn & Suites

2412 Queensway Drive, Burlington, ON L7R 3T3
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