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Comfort Suites Buffalo Airport

2.5 out of 5.0

Recent guest reviews

I spent the week of Thanksgiving at this hotel near the Buffalo airport, and I was so impressed with all the staff, from housekeeping to the front desk staff, people were so friendly and helpful. You can't beat the price for those amenities either--pool and fitness room, business center, nice rooms with microwaves and refrigerators and coffee makers, comfortable mattress, and I was not disturbed by noises around me even though the hotel was sold out/full that week (so good walls). What I really liked was that the day before Thanksgiving housekeeping double stocked the rooms and left a notice stating "unless you call the front desk before 9:30 a.m. on Thanksgiving Thursday, we will assume you are ok without service on Thanksgiving so our employees can get out early and spend the day with their families"--that is the kind of thing that brings me back for repeat business!

Nice hotel overall. AC unit very loud at times, sofa bed very squeaky and uncomfortable for older teen. Breakfast advertised until 9:30, the morning of the 5th, we went to eat at 9:15 and everything was being put away. We asked and was told it was close to 9:30. There was still a crowd and others coming. Clean up should not occur until 9:30 and food should be available through that time. Very upsetting.

Stayed many places with a coach pullout before & also regular bed. This time was awful. Boken springs by the feet (slept on slant) old mattress & smelly. Management shrugged shoulders when I had to ask for fresh sheets. I got them but wished I had made us all leave.

The hotel was neat and clean. The rooms and entrance need upgrade for the price they are charging.

Satellite entrance doors inoperable Have to go thru main lobby

Nice hotel which is next to airport and close to galeria mall. Breakfast was good consisted of eggs sausages bread waffles cereal yogurt etc.

Staff great. Enjoyed hot breakfast. Hotel is easy to find and near stores and restaurants

Excellent staff. Nice breakfast. Good shuttle service to airport and mall. Will stay again.

I had the best time at the moment the Driver came to pick me up at the airport. He was really nice and helpful with my daughter. Him and bubba, made my stay really pleasant. I can't wait to stay at the hotel again.

Room was clean. Was good for a quick night. Staff helpful and friendly

Had a great time and will definitely return. The staff was very accommodating. My room was even better than imagined. Can't say enough. 4 stars...

the staff was great Baba was a great help and it was and amazing experience

Room is clean, good breakfast. Close to the airport

I checked into the hotel because we were leaving very early in the morning to go to California and I wanted my grandson to get as much sleep as possible. We finally get to sleep and all the sudden everyone Someone is trying to get into my room! I had used the extra lock so it only opened a crack but scared me out of a sound sleep. Someone else had also been assigned to our room. They apologized and left and after a while I was able to settle in and go back to sleep. Then the front desk call my room. No apologies about waking me and my grandson, just asked , what's your last name? So much for my good nite sleep. I told them about this at the front desk the next day and they could have cared less Other than that it is a beautiful hotel. Clean, just unorganized!!

Not the cleanest hotel. Window on first floor did not lock and had a broomstick cut to block the window from opening.

The hotel was hidden some where with difficulties in reaching it. No large sign to recognize it location. The room is comfortable. The staff are friendly. For one stay, it is acceptable.

Staff were courteous, patient, helpful and friendly from the time I stepped in the lobby to the last encounter with staff at checkout. Room was modern clean and comfortable. Breakfast was decent with a good selection of foods. The hotel is located right off of the highway. There are lots of restaurants and places to shop within minutes of the hotel and it is super close to the airport.

I spent five days and four nights at this hotel. We were there for Convocation. We stayed in a two bed queen suite. the accommodations were clean and neat. The staff were professional, and courteous.

Came for a wedding. Was concerned about loud noise, but none other than some street noise of course, in any city, and only a few airplanes, but really they were not a bother. Staff was wonderful, efficient and professional and friendly! Only complaints would be about the "eggs" for the breakfast, and that the waffle machine probably needs adult supervision, even for the adults who don't seem to understand how to use it, and mess it up.

We neede a quick, inexpensive place to stay for one night. The staff was phenominal; airport pick-up was fast ans convenient.

901 Dick Rd Cheektowaga NY

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Suites Buffalo Airport is located within a few miles (5 km) of Pole Position Raceway and Walden Galleria Mall. This 100-room hotel has conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi. Island Park and Holiday Twin Rinks are also close to this Cheektowaga hotel.


Dining

Start your day off right with a free full breakfast.


Rooms

All of Comfort Suites Buffalo Airport's 100 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. 32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free long-distance calls are also standard.


Property features

Guests of Comfort Suites Buffalo Airport enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available 24 hours). Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.

Room options

Suite, 1 Queen Bed with Sofa bed, Accessible

Queen 1 | Sleeps 3

Suite, 1 King Bed with Sofa bed

King 1 | Sleeps 3

Guest reviews for Comfort Suites Buffalo Airport

Everyone (13) Business (2) Couples (5) Family (7) Other (1)
5

the staff is above and beyond!

Everyone

I spent the week of Thanksgiving at this hotel near the Buffalo airport, and I was so impressed with all the staff, from housekeeping to the front desk staff, people were so friendly and helpful. You can't beat the price for those amenities either--pool and fitness room, business center, nice rooms with microwaves and refrigerators and coffee makers, comfortable mattress, and I was not disturbed by noises around me even though the hotel was sold out/full that week (so good walls). What I really liked was that the day before Thanksgiving housekeeping double stocked the rooms and left a notice stating "unless you call the front desk before 9:30 a.m. on Thanksgiving Thursday, we will assume you are ok without service on Thanksgiving so our employees can get out early and spend the day with their families"--that is the kind of thing that brings me back for repeat business!

By , from Maine on Nov 26, 2017

3

needs improvement.

Everyone

Nice hotel overall. AC unit very loud at times, sofa bed very squeaky and uncomfortable for older teen. Breakfast advertised until 9:30, the morning of the 5th, we went to eat at 9:15 and everything was being put away. We asked and was told it was close to 9:30. There was still a crowd and others coming. Clean up should not occur until 9:30 and food should be available through that time. Very upsetting.

By on Jul 6, 2017

2

broken bed.

Everyone

Stayed many places with a coach pullout before & also regular bed. This time was awful. Boken springs by the feet (slept on slant) old mattress & smelly. Management shrugged shoulders when I had to ask for fresh sheets. I got them but wished I had made us all leave.

By , from Buffalo, NY on Jun 29, 2017

3

the hotel was reasonable for rate it charged.

Everyone

The hotel was neat and clean. The rooms and entrance need upgrade for the price they are charging.

By , from NJ on Apr 14, 2017

4

close to airport

Everyone

Satellite entrance doors inoperable Have to go thru main lobby

By , from daytona beach. FL on Feb 22, 2017

5

nice hotel close to airport and galeria mall.

Everyone

Nice hotel which is next to airport and close to galeria mall. Breakfast was good consisted of eggs sausages bread waffles cereal yogurt etc.

By on Dec 24, 2016

Review comment responded on Dec 26, 2016

Dear guest, We are so pleased to hear that you enjoyed your stay! Thank you for the positive remarks and excellent rating. Thank you for sharing this review.

5

convenient hotel

Everyone

Staff great. Enjoyed hot breakfast. Hotel is easy to find and near stores and restaurants

By on Dec 16, 2016

Review comment responded on Dec 22, 2016

Dear guest, Thanks so much for taking the time to share with us your review following your visit here a tour hotel. Please know that we value your business, we will do our best to make your future stays consistently comfortable and pleasant experience. Kind regards.

4
Everyone

Excellent staff. Nice breakfast. Good shuttle service to airport and mall. Will stay again.

By on Dec 15, 2016

Review comment responded on Dec 22, 2016

Dear guest, We thank you for taking the time to complete our survey and for giving us wonderful rating and kind remarks. It is rewarding to hear how we have sufficed your accommodation needs following your visit at our hotel. We hope to have the opportunity to serve you again soon. Kind regards.

4

close to the airport

Everyone

I had the best time at the moment the Driver came to pick me up at the airport. He was really nice and helpful with my daughter. Him and bubba, made my stay really pleasant. I can't wait to stay at the hotel again.

By , from Houston on Dec 6, 2016

Review comment responded on Dec 12, 2016

Dear sameera, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and to provide our customers the best we can offer in a reasonable price. I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

3
Everyone

Room was clean. Was good for a quick night. Staff helpful and friendly

By on Oct 30, 2016

Review comment responded on Nov 1, 2016

Dear Guest, Thank you for letting us know how impressed you were with our services and amenities. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!