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Clarion Hotel Buffalo Airport

2.5 out of 5.0

Recent guest reviews

The floor was not vacuumed and I found a cigarette butt amongst other garbage on the floor. It is a non smoking room. I should not find cigarette butts on the floor. This hotel probably has lost my business.

great location, nice room. Back door key didn't work, couldn't open door to adjoining room, phone didn't work. Our room was not cleaned, although they did leave towels. when told about it, "we will make a note"

Will stay there again . Nice breakfast. A little difficult to Have to turn right and get in and out of the parking lot, have to turn right and make a uturn when you can and coming back have to make a uturn at the light.Otherwis all is good there.

1. Hotel reeked of cigarettes. 2. Found straight edge razor in room along with white powdery substance on desk and dirty tissues under one of beds. 3 carpets dirty and torn, stains on bedspread. Needless to say we did not stay

This old hotel has apparently changed ownership and affiliation. They still need allot of work and renovation.

I was bitten by a bed bug. I woke up looked around the bed and found the bed bug. I killed it, called the front desk to send someone to see it. The employee that went, told me to my face that there was nothing there. What he didn't know is that I took pictures of it. The bottom line is that I'll never go back to a Clarion hotel.

Getting into the hotel parking may require you to drive past the hotel to a light to do a U-Turn and come back as their is an "island" between the North & South bound lanes. The hotel is dated with its precast ceilings but who really cares as long as it's clean. Our heating unit didn't seem to have any real control as we set the temperature for 61* and had to shut it off when it ran well past that. They are located on a major thoroughfare so you can find most anything you may be shopping for. The price was the best in the area and they "were as advertised". I only point this out as our previous stay at A DIFFERENT hotel failed to provide; the advertised price, HBO, WIFI, computer access and snow removal. Their pool was enclosed and open for use. The room was clean and the staff treated us fairly.

We had dirty comforters and hair in our showers and drains. Other than that a really nice stay

great hotel and great staff. Prompt shuttle to airport. bar and cafe great. short ride to airport. However, located on busy state road and strip malls (not their fault). very good free breakfast and amenities.

The rooms and the hallways had an awful stench. The carpets were gross. Expected better, considering it was so expensive! Fortunately, we didn't have to spend much time in the room and were mostly outside. Definitely would not recommend.

This hotel needs some upgrading. Carpets were dirty, hallways dirty.Bed looked messy, no class to decorations. However the bed was comfortable. Reception area looks ok. I asked the desk clerk is our room was quiet, he said it gets quiet at night. How about at 2:00 am. Right next to the freeway, trucks go by all time. There was a very noisy group in the bar when we came in. the toilet seat was up in our room and one cup missing. Spoke to the agent at the desk he got me a cup but no comment on the toilet set up.

A perfect place to stay before heading out to the airport.

The hotel was good but the smoking in the non smoking area was bad for me.

The hotel staff was rude and lied to us. We wanted to check out and find another hotel but the travel site we booked through said we would have to pay for Wednesday (the day we checked in) since we were already there. Finally the manager on duty gave us another room (a suite) which was cleaner and the television actually worked. It was a terrible experience and we will not be going back to this hotel. Their first action is to lie. Here are some examples: The televisions were not working in the entire hotel (lie). There were no other rooms available for us to switch to that were non-smoking rooms (lie). The rooms have all been remodeled about a year ago (after further questioning we learned EXCEPT for the carpets and the bathrooms..huh?). Breakfast was over (at 9:54 am when it was supposed to be until 10 am - then they said, oh, go through the double doors!).

Old, carpet needed to be replaced years ago, lobby needs updating - looks from the early 90's along with the carpet. The room is old as well but the bed has been replaced and is nice along with a flat screen t.v. I will say the bathroom is very clean. No water pressure but very clean! Handle was coming off toilet. No elevator! Old stairs handle needs replacing. Staff very nice. Not worth the price at all! Would sleep in my car before staying here again.

Nice place is a little old, Could use some updating. It was fine for my one night stay.

great location close to the airport room was good clean and comfortable ask for a room away from the I 90 as road noise could be heard all night

The stay was good. The jacuzzi was nice & the breakfast was buffet style. Good food. I would stay again.

Decent breakfast fare. Hotel in good condition except the carpets need to be replaced. A refrigerator in the room would have been nice. Difficult to get Wi-fi in the evening when there are a lot of people doing the same.

Great overnight stay for the airport. Good breakfast. Friendly and helpful staff.

6700 Transit Rd Williamsville NY

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Eastern Hills Mall, Clarion Hotel Buffalo Airport is within 3 miles (5 km) of Samuel’s Grande Manor. This 80-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi. It's near the airport and also close to Island Park and Glen Falls.


Dining

Free breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.


Rooms

Clarion Hotel Buffalo Airport's 80 rooms are air-conditioned and provide coffee makers, free weekday newspapers, and free local calls. 32-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Video-game consoles, ironing boards, and desks are other standard amenities.


Property features

At Clarion Hotel Buffalo Airport, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Business Room, 1 King Bed with Sofabed, Non Smoking, Balcony

King 1 | Sleeps 2

Guest reviews for Clarion Hotel Buffalo Airport

Everyone (8) Couples (32) Business (16) Family (16) Other (12) Friends (3)
3

room condition.

Everyone

The floor was not vacuumed and I found a cigarette butt amongst other garbage on the floor. It is a non smoking room. I should not find cigarette butts on the floor. This hotel probably has lost my business.

By , from NY on Feb 10, 2017

3

customer service weak

Everyone

great location, nice room. Back door key didn't work, couldn't open door to adjoining room, phone didn't work. Our room was not cleaned, although they did leave towels. when told about it, "we will make a note"

By on Oct 24, 2016

4

enjoyed our stay . staff very pleasant

Everyone

Will stay there again . Nice breakfast. A little difficult to Have to turn right and get in and out of the parking lot, have to turn right and make a uturn when you can and coming back have to make a uturn at the light.Otherwis all is good there.

By , from St.Catharines Ontario Canada on Oct 17, 2016

1

nothing good to say about this hotel

Everyone

1. Hotel reeked of cigarettes. 2. Found straight edge razor in room along with white powdery substance on desk and dirty tissues under one of beds. 3 carpets dirty and torn, stains on bedspread. Needless to say we did not stay

By on Sep 20, 2016

2

new ownership

Everyone

This old hotel has apparently changed ownership and affiliation. They still need allot of work and renovation.

By on Aug 9, 2016

1

bed bugs.

Everyone

I was bitten by a bed bug. I woke up looked around the bed and found the bed bug. I killed it, called the front desk to send someone to see it. The employee that went, told me to my face that there was nothing there. What he didn't know is that I took pictures of it. The bottom line is that I'll never go back to a Clarion hotel.

By on Apr 10, 2016

3

decent hotel near the airport.

Everyone

Getting into the hotel parking may require you to drive past the hotel to a light to do a U-Turn and come back as their is an "island" between the North & South bound lanes. The hotel is dated with its precast ceilings but who really cares as long as it's clean. Our heating unit didn't seem to have any real control as we set the temperature for 61* and had to shut it off when it ran well past that. They are located on a major thoroughfare so you can find most anything you may be shopping for. The price was the best in the area and they "were as advertised". I only point this out as our previous stay at A DIFFERENT hotel failed to provide; the advertised price, HBO, WIFI, computer access and snow removal. Their pool was enclosed and open for use. The room was clean and the staff treated us fairly.

By , from Northern, NY on Feb 27, 2016

4

okay for 1-2 nights

Everyone

We had dirty comforters and hair in our showers and drains. Other than that a really nice stay

By , from olean ny stayed in williamsville on Feb 23, 2016

4

good choice for budget or business

Singles

great hotel and great staff. Prompt shuttle to airport. bar and cafe great. short ride to airport. However, located on busy state road and strip malls (not their fault). very good free breakfast and amenities.

By on Dec 12, 2015

1

shady place

GetawayWithFriends

The rooms and the hallways had an awful stench. The carpets were gross. Expected better, considering it was so expensive! Fortunately, we didn't have to spend much time in the room and were mostly outside. Definitely would not recommend.

By on Oct 14, 2015