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Loi Suites Esmeralda

3.0 out of 5.0

Recent guest reviews

Five of us were traveling and it is hard to find a hotel which accommodates us in one room. They have suites with two separate rooms which is great for a family.

Hotel con buena ubicación. Un poco viejo, pero limpió, perosanal amable. Tomamos 2 habitaciones en el mismo piso, una de ellas no nos gustó, solicitamos cambio y nos movieron a otro piso sin problemas.

Good location, near sight seeings. Staff ready to solve requeriments. Price appropiated.

Although I am a frequent guest at this hotel, this time, it seems there is a new management, therefore nobody knew who I was, on check in, I had to wait almost 3 hours to get a room, then starting this week, they started charging for internet access, they told me there is a free option still, but when i tried to access internet from my room, the system was not working. Overall I was very dissatisfied, it's time for me to look better options.

The location was not bad, really near to the city center what makes the location perfect for someone who wants to go everywhere in the city. The Lobby was really not bad, nice furniture, and a clean appearance, the staff was friendly. The bedroom was big, and not dirty, the internal window did not gave us any view apart from other bedrooms, but I wasn't expecting any views there, but one of the things that made this experience one of the worse in my life was the noise, we heard everything, as if there was no wall between rooms, you tell the noise, vacuum cleaner, doors, windows, toilet flushes, people talking, cells ringing even steps could be heard. Other thing that contributed to this experience was the bathroom that was very small, but this is not a huge flaw as the shower that was impossible to keep the water inside the bath, the entire bathroom and even the room carpet was flooded(cheers for the cleaners that did a great job cleaning the bedroom everyday). definitely not coming back, for US 100 I think I can find a better place, if it was US 25 I would think about it. I cannot end this review without saying that the staff is really friendly and professional, they deserve a better hotel to work for.

Room options

Suite

Queen 1 | Twin 2 | Sleeps 4

Studio

Queen 1 | Twin 2 | Sleeps 3

Superior Suite

Full 1 | Twin 4 | Sleeps 6

Superior Studio

Queen 1 | Twin 2 | Sleeps 3