Mercure Budapest Buda Hotel4.0 out of 5.0
Recent guest reviews
If you are considering to stay in the hotel because of only location and price then this hotel maybe your selection. However , don't expected quality breakfast or satisfying ambient. The room was dated and need some renovation to be done. As well as the most part of the hotel's facilities. The most of annoying part that got me frustated is about the breakfast . The breakfast hall was separated , one goes for asians and one goes for typical european and caucasians. As well as serving lower quality of food. When I was trying to go to another hall , the staff was not allowing me to enter the hall and preventing me from sitting on the table. "No, no you cannot sit here You can see from the picture that only asians were allowed to dine in this hall. Is this some kind of special service to be expecting from such prominent hotel operator? Btw the receptionist was helpful but the issue was not acceptable.
Perfect and clean hotel with very close metro station .Staff is extremely polite and helpful.Big amount facilities. Good place -near park and good impression of sightseeng .Fisherman's bastion gave romance sentiments. Unfortunately we had railwaystation window view, we had not nois from outside.
In my opinion the worse hotel of the chain. The most part of the staff is rude, arrogant, unprofessional. We had problems with lights in the rooms, with the fan of the "air conditioning/heating" too noisy, with internet they didn't want to find a solution for nothing! They wear a mask, they are fake. The restaurant is very poor and enxpensive respect the others outside. There is no fitness room, internet is bad, sometimes works, sometimes not. They don't care nothing about the customer care. Avoid this hotel. In Budapest there are hotels at a lower price with superior services and staff very kind and professional. They do everything to make you run away from the hotel. Horrible.
The service itself in the hotel (personal for example) is good, no issue to mention. But what I did not like is clearly the room, the mattress is terrible, rooms are small, and the room was very hot, impossible to switch off the radiator or yes I switched off but still the room was a sauna..
Excellent hotel. Keenly priced with excellent service and a very good restaurant 'Budavar' with similarly excellent staff. The car parking (outside) is free around the back of the hotel which is also excellent, rather than fighting the ticket machines in Pest. I think it was Laszlo, the main waiter or at least the Senior waiter in the Budavar restaurant who is consistently excellent and attentive. Well done to him. Every time I go to Hungary I will choose this hotel if I can.
Very convenient. A tipical hotel to spend a couple of nights. Nothing fancy nothing bad. Clean. Close to the underground station but not to the city center. The staff is kind and helpful. An ok experience
Located on the Buda side of the city, this hotel is very nice and comfortable with many amenities. It's easy to access the city centre of Budapest by transit, with the train station nearby. Or it's about a twenty minute stroll if you want to walk over the bridge. Overall it was a nice alternative in a quieter part of the city. The staff members were all pleasant and helpful too.
Hotel staff was very helpful when we felt we were short-changed at a local store. Location was handy for using public transportation and the park across the street provided a nice spot for walks. Rooms are comfortable
The worst service I have experienced in my life. For starting, the rooms are very old (it looks like they haven't change or cleaned the beds or anything in the rooms for 30 years), there was trash in the room from the last guests. They don't clean the toilets, didn't pick up the trash from the floor. The walls are dirty, I sat on the chair and I hurt myself with a nail in my leg!! I am pretty sure they dont clean the sheets, since I woke up with a rash all over the body and my brother woke up the same (in a different bed). Really bad experience....
Everything was great as always. Definitely will stay again when I am in Budapest. Perfect location, friendly staff, nice rooms and excellent food. The breakfast is great, the wi-fi was working good, the food and the service in the restaurant were amazing!
Located in Castle Hill, Mercure Budapest Buda Hotel is within a 5-minute walk of Vermezo Park and within 15 minutes of other popular attractions like Budapest Labyrinth. This 390-room, 4-star hotel has 2 restaurants, free in-room WiFi, and free self parking. Centrally located in Budapest, the hotel is also a short walk from Trinity Square and Mary Magdalene Tower.
Enjoy dining at Budavar, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All 390 soundproofed rooms feature minibars, coffee makers, and safes. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.
Mercure Budapest Buda Hotel features free WiFi in public areas, conference space, and a business center. There's free parking, and an airport shuttle (available on request) for HUF 2500.00 per person one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 1540 reviews