Hotel Happy3.0 out of 5.0
Recent guest reviews
The hotel is old and not in the good condition. Not very clean. Near to the Puskas stadion, but far from the town centre. We stayed 2 nights. Average breakfast, and very friendly staff. No alcohol sold in the hotel. Recommend for short stay.
The staying at hotel happy was good. The room was provided clean, the only thing is that in 4 days nobody has never come to clean it again. In addition while booking nowhere was written that you had to pay 4 euros per day if you wanted to rent the kitchen stuff...
Very nice hotel for family. we visited Hotel Happy in June 2016 and we were very satisfied about price and room. Specialy for this price we had breakfast and very nice clerck. We recomand this hotel for everyone.
I have stayed at many apartment/ ordinary and luxury hotels many times. And totally this is the worst hotel. Please share this. Check in 24 July. I'm currently staying.... I had 11 nights reservation, When I checked in, the receptionist said "I have only 1 night reservation" (his English was awful. But he said such a thing. ) and I said " I have a reservation for 11 nights. Please confirm my confirmation from the travel agency. " and he even refused to see that and I said "Please just confirm that's really weird. Please find the solution. " and he said " shut up" and he hit his desk strongly and stared at me like a demon. And I was really furious with his rude attitude, but I never swore like that. I was really disappointed not only because I used to work at the hotel but also his attitude was awful as a human. And I tried to call the travel agency because he doesn't do anything with that. Actually I've already paid before I stay. So I wanted my money back. But he doesn't understand English at all. So I thought that's just an useless effort if I tell him my situation. And when the telephone was likely to be connected to the customer centre, he said "oh you're right. You stay 11 nights" (There was no word even "sorry") Well, I wanted to say 1 Why didn't you confirm my confirmation? What the purpose to show my confirmation? 2 Eventually I was right. Then you have to say "I apologize. " You said "This system is strange " so what? The system can not say "Sorry" and it's entirely your fault. 3 You swore and hit the table. And my heart hurts. What you'd do now? 4 Hospitality is really important to work at the hotel. If you don't have this, quit. Just quit. 5 Your English is just terrible. I do speak Hungarian. And at the first I spoke Hungarian to you. But you started to talk to me in English. So I spoke English to you. We are not friends. So learn hotel English. 6 Hotels have to be comfortable places. I hope your hotel is gonna be collapsed because of you.
DO NOT VISIT!!! We read the reviews before going and thought people were probably over reacting and because it was pretty cheap we would try it. They weren't overreacting at all! When we arrived the receptionist, who's English was about as good as my Hungarian (awful) tried to tell us we had only booked one room for three when there was six of us, we had our confirmation which very clearly stated two rooms for 6 people but he still refused to believe us tried to charge us for a second room. After a lengthy argument he agreed to give us one room which fitted seven which we agreed to accept. This room then didn't get cleaned the entire week we were there despite us asking them to numerous times, there response was they thought we were sleeping, because of this everyday we had to ask for new towels, toilet paper and bin bags so we could clean the room ourselves. They worked with a specific taxi company who very strangely had to visit the receptionist before we entered the taxi and would never order us a six seater so we had to pay double every time for two cars, obviously working together to make more money from tourists. The breakfast was horrendous and consisted of a few rolls and then a choice between sausage and eggs, so terrible we ordered pizzas to the hotel most days or ate out. The customer service from all receptionists felt like it was a plan from them to try and ruin our holiday. They had some deck chairs outside for smokers which some of us are, they looked about 50 years old and when you sat on them wobbled so much we'd prefer to stand instead of take the risk of falling of one. On the second day I sat on one lent back and the back fell off, I told the receptionist explained what happened and he just nodded and took the chair away, upon us checking out they charged us £60 for the chair and when we refused to pay it threatened to call the police and wouldn't order us a taxi to the airport until it was paid. All in all there is no amount of money that could possibly get me to visit this hotel EVER again, please do not decide it will be better than people say because I experienced first hand how awful this hotel really is, I can't understand how it is still in business.
Hotel Happy has a good location, near the stadium and one metro station near Keleti. It is very cheap if you rent apartments and stay with couple of friends. The apartments that we've stayed had two bedrooms and a big living room(no double beds, my husband had to move his bed near mine and still had 10 cm gap between :)). Everything looked very old but not in bad manner, more like reminding you of your grandparents furniture. The towels... well this is the part where they need to work on. Also the bedsheets. My advice would be to bring your own towels. They turned the heat on and quickly it became very warm inside. You have also a small kitchen in case you want to cook something. The breakfast was good! The windows do not isolate very good the noise from outside, but the traffic stops around 11 pm and if you are tired as we were it won't even matter. As we are the type of persons who walk the entire day during holidays, having a good bath and a warm place to stay is the best thing! Considering the low price we've paid, this experience was good!
On the date of 9th of september i made 2 reservations at Hotel Happy in Budapest 1 apartament with 2 bedroom and 2 rooms of 2 beds each , Wich were payed online . On the date of 12th when i got to the hotel at the hour 21 the receptionist , instead of the rooms booked wanted to give us a room with 3 beds and a room with 2 beds . Motivating that that were the last ones he had left .We tryed to contact the manager of the hotel but he refused us . Becouse i payed one apartament and 2 rooms , we being 2 famillyes with 4 kids (8 persons) we refused the rooms offered by him (5 beds) . I dont`t advise you to book at this hotel.
The location was bad, the staff were rude, the breakfast was poor, they didn't bring more food after 9am even the breakfast was served until 10am. Maybe the only good thing was the room's size. We arrived at 10pm and wanted to get water but the staff didn't really want to advice where to get water or they really don't know, they don't sell anything to drink and there were no minibar.
I went with two friends to Budapest this weekend. We wanted to check out the city nightlife on Friday and then Saturday go to Sziget, one of the largest summer festivals in Europe. I left the reservation work to my friend, knowing fully well that she would probably pick something very cheap, and I was willing to trust her in exchange for avoiding the pain of finding something that would please everyone. When she told me she found a place and made the reservations I immediately went looking for the reviews. Oh boy, they were not very good. I found complains about the front desk folks, about bathrooms, about parking, breakfast, etc. It was all either really bad or not good. Anyway. We arrived Friday, expecting the worst. It took us about 10 minutes to get to the hotel from the Main train station. We took a cab (City Taxi, get the number. They were great. We called them a bunch of times). and started to get away from the city, into more of an industrial area, of business and freeways and empty lots. Again, my expectations were not great, so I was getting what I thought I was going to get. Once in the hotel we found a nice sitting area outside. a nice balcony where you would just relax on a lazy evening or night. I thought it was nicely kept and looked comfy. The gentleman in the front desk was courteous and helpful. I am not going to say he was charming or friendly, he was just doing his job (we got there at 9:30pm or so. the man has been working for a few hours. give him a break!). From the moment you walk in you know you are getting into a place that needs some good TLC. The lack of a paint perhaps sends the wrong message, I think. It was not dirty, just looked like nobody cared. Got our keys and went upstairs. The elevator was small, but it looked upgraded in the last 5 years or so. If you have a large group (more than 3), you will take a bit to get upstairs. Again, the walls were not dirty or anything like that, is just that needed a good paint job. My room was a two bed setup, but it was made into one bed. I see this a lot in Europe, so, it was not a big deal to me. The room itself was huge. I had so much space, I did not know what to do with it. I made a mess getting the stuff out of my bags, but the place was big enough that you couldn't notice my clothing and shoes all over. The sheets and covers were clean, but you could tell they had been used a lot and often. Same story with the pillows. These rooms are more like suites, so, they come equipped with a full kitchen, small, but you have everything there if you chose to stay in and cook (I understand there is a charge if you want to use the kitchen, btw. Check the other reviews). The bathroom was also big, but again, needed a serious renovation. You can tell that the place was really nice back in the day. It has nice features. It is just old and looks dirty. I don't think is dirty, per se, just looks like that. The toilet is in its separate little room. I don't like that so much, but again, i see this often. The toilets are pretty nasty as your 'business' stays there, 3 inches from you until you flush. I know it is not a big deal for some, but for me it is pretty bad. I just cannot deal with it. Still, I survived. The bed was comfortable enough. The TV, well, I didn't even bother with it. It had 7 or 8 channels and as with everything else, it was very old. The AC was a nice addition. Budapest was very hot this weekend. It was one of those wall mounted units but it kept the room very nice and cool. It was a little noisy but nothing you can't deal with. I know some folks complained about the noise the trains made. I did not hear a thing until 7 in the morning or so. By then I had turned off the AC :). I did not have much of a view, nor I stayed in the room long enough to care so much about it. I think I was facing the back of the building, towards the parking area. Nothing much to see, but I got a good amount of light. That was nice too. I did not hear any noise from the other rooms. My friends, who were next door, did hear a few things but nothing major. I can't really say much about any smell or complains like the ones shared in other reviews. The breakfast was basic but good enough. A few different kinds of cold-cuts, bread and rolls, cereals and milk, fruits and veggies. Sausages and eggs and also some sort of french toast with cheese (it looked a bit odd but it was good). The coffee was from a machine and it was ok. The eating area was spacious enough but if you have large groups there, it gets crowded very quickly. The staff helping there were nice and helpful. Oh, and the WIFI worked everywhere. I did not have a single problem with the connection. Overall, I paid very little to stay there for two nights. I believe that I got a little bit more quality than what I was expecting for the price. Yes, the place needs some TLC but if you are looking for a place that will be cheap, where you can rest your bones at the end of the day, where people will be fair to you, you have a private shower and a good meal in the morning, this place is for you. Again, you just have to have your priorities straight. You want a fancy place, with international breakfast, private parking, brand new building with magazine looking rooms, in the best part of city, close to all the good places, restaurants, pubs, go somewhere else and pay 3 times more. As for me, will I stay there again? Hmmm... not really. I want the fancy places with the good locations and I don't mind paying 3 times more :) I hope this review helped. It is hard for me to be unfair to places that give you the basics for a basic price. This place is doing just that. I had no issues there, as I said, I am willing to pay more to get more. If you are not, you might want to review your priorities :)
We have been during the last week one night in this hotel. We saw in internet the opinions and there were not bad, so we decided to try it. However, it was disgusting: no clean, the room was ugly and very old, and it was obvious it needs to be refurbised again. It saw what we paid for this hotel.
- Close to Arena Plaza Shopping Mall
- Free breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Zuglo within a mile (2 km) of Arena Plaza Shopping Mall, Hotel Happy is within 2 miles (3 km) of other popular sights such as Hungexpo Budapest Fair Center. This 20-room, 3-star aparthotel welcomes guests with in-room amenities like kitchenettes, dining areas, and refrigerators. Vajdahunyad Castle and Heroes' Square are also nearby.
Free breakfast is included with your stay.
All 20 soundproofed apartments feature kitchenettes and space to spread out with dining areas. TVs come with cable channels, and guests can stay connected with free WiFi.
Hotel Happy offers free WiFi in public areas and a meeting room. Self parking is available for EUR 5 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables.
Reviews from Trip Advisor
21% of guests recommend this hotelTotal of 47 reviews