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Best Western Plus Park Hotel Brussels

4.0 out of 5.0

Recent guest reviews

I had a week's stay at this hotel, from my hotel stay experiences in many countries, this has been quite a pleasant one. This is a hotel unlike other hotels in Brussels. Great staffs like Karim in the reception, the tall lady in the breakfast room (Did not know her name) weer very helpful and friendly. The Reservations & Sales Manager is an angel, she made my stay 'at home'. When you hire a taxi or for easily reaching to this very hotel, don't forget to add that the hotel is near the park, next to the military academy.

First of all I was meet with a chilly reception. Only after I had paid I was booked into room that was not what I paid for and it was filthy. Even down to rings in the bath and a disposable dirty plastic cup rewrapped for usage,dingy towels and hair everywhere to mention a few,their was too much wrong to mention. Also an additional 7 Euro charge for room service and for a British-American restaurant,no ala carte dinner menu and only Italian menu or Sushi available. A vey tiny safe and everything was just old and outdated and dirty.

Good hotel, excellent service. Close to Merode metro station and Cinquantenaire/Jubelpark. 200 meters to Carrefour, 350 meters to night shop (open to 2 am) and snack/kebab (open to 1 am). Very clean room, comfortable bed.

The BW Park Hotel offers a central and quiet location in Brussel. Rooms are properly equipped, clean and quiet. The hotel can easily be reached by metro. Breakfast is standard continental and good. Service during breakfast and check in/out was fast and competent.

Stayed at this hotel for business near AutoWorld. I liked the reception and the welcome was friendly. I prefer small hotels with personal style and thought this was good. The room when I got in was enormous which is nice when you are away for a week. The breakfast was ok, typical European style, not great for vegetarians or those that don't want to eat piles of bread, but ok. The hotel is walking distance to at least 10 restaurants which was lucky since the hotel didn't do room service despite me placing an order. About 10 minutes later I got a call saying the kitchen had decided to close! I therefore had to change my working in my room plans and hastily go out to get something. That was the disappointing part of the stay, especially as Brussels has many hotel options.

Having been on a business trip several times, the Best Western has been a good choice for me. Close to the meeting venue, comfy and clean. This experience was no different, except the room I had (on the 7th floor) had no air conditioning. Typically, it was a hot evening so difficult to rest. However, other than that, it had most amenities as required, tea and coffee, bed, bathroom, TV and Wi-Fi. Only inconvenience, is no easy access to plug sockets (had to move furniture around - to make sure phone charged!). There is no restaurant on site, but there are several restaurant walking distance from the hotel. There is also a Grand Park opposite, so if time you can go for a run! (NB. The park does have parrots also!). Back to the hotel; the breakfast is good as well, and a good choice is available. I can not comment on the price, as this is paid by the company, so you would need to review separately. I've booked my next business trip there already!

Excellent hotel nice staff except parking on arrival problem but overcome with weekend parking free of charge. Pricewise perfect. Nothing to add. ok nothing to add. nothing to add. Bye bye.Till next time. Au revoir.

Great location next to European institutions and Cinquantenaire Park. The hotel has a great potential. Nice but small rooms in old style. The rooms at the rear, really calm but smells of cigarettes even if it was an non-smoking rooms. The back gardien is really big and well kept nice place for tea or coffre in the evening. I did not have breakfast I rather pay 25€ for the parking which is right in front of the entrance instead of breakfast with so many nice cafes arround the corner.

The best thing I have to say about the hotel is the staff were helpful and friendly. None of the rooms have air con as apparently the hotel is listed and they are not allowed to install it. I stayed during hot weather and the temperature in the rooms was unbearable. The room was clean but tired. The mattress was like a marshmallow. Also I am coeliac and they couldn't even provide me breakfast.... shocking! This is not what you'd expect from a 4 star hotel. I won't be staying again.

About 20 minutes and 20 euro by taxi from the Eurostar terminal. Clean and welcoming reception. English spoken. Our bedroom was large, clean and comfortable. Well appointed and no problems whatsoever. The breakfast was included and was very acceptable, good choices on a self service buffet basis. Typical continental breakfast but also bacon and scrambled egg available. No restaurant, but there are quite a few only minutes walk away. Opposite a delightful park that also houses the excellent automotive and military museums which are well worth a visit. Price is not cheap for a 3 star hotel but it is Brussels and nowhere is cheap. Would recommend the hotel if visiting Brussels for a short holiday

Avenue de l'Yser 21-22 Brussels

Hotel highlights

  • Close to European Union Parliament Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour business center

European Union Parliament Building is within a mile (2 km) of Best Western Plus Park Hotel Brussels, and other popular sites like Cathedral of St. Michael are within a couple of miles (3 km). This 4-star hotel has 52 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center. It's in central Brussels and also close to Museum of Musical Instruments and Royal Museums of Fine Arts of Belgium.


In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee each morning from 7 AM to 10:30 AM.


All 52 rooms feature minibars, free newspapers, and free bottled water. 28-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also available.

Property features

Guests of Best Western Plus Park Hotel Brussels enjoy a sauna, free WiFi in public areas, and 2 meeting rooms. A stay here includes free offsite parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 173 reviews