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The Brunei Hotel

3.0 out of 5.0

Recent guest reviews

Arrived at Brunei airport expecting to be picked up for airport transfer to hotel but no one was there! Rang up hotel and apparently they forgot as driver was sick! I think often of one office manager ended picking us up - very friendly and apologetic. Hotel is very clean, service friendly and maintenance guy were quick to fix a few things that was broken - especially inability to connect to WiFi! Within walking distances to shops, night market and samoan that takes us around Kampung Ayer. Will recommend this place as only blot on the stay was the airport pickup and WiFi not working the first day.

Pleasant 1 night stay. Staff are friendly and helpful. Packed breakfast can be arranged for early morning check out. Location - near bus station for buses to/from ferry terminal. And make it your starting point if you plan to do the Heritage walk.

I stayed here for 2 nights with my family. The hotel looks modern but it's a bit dark in the room. The toilet was so spacious. The breakfast buffet was good. It's a walking distance to restaurants and other point of interest. The only downside was the wifi connection it was so slow and the connection was unstable.

The hotel is modern, squeezed among buildings so that the rooms are very dark as you face the next building few meters away. You need the light on all day and lights are not even bright. The rooms are small but they have complimentary water and tea/coffee and a safe. The bathroom is small but new, very dimly lit too, not ideal for shaving or make-up. There is a hair dryer. The bed was comfortable, the pillows were not (too hard and thick) but when I asked they provided me with a better one. Wifi was a little difficult to achieve but after some calls and different passwords it worked beautifully. The location is excellent: in full center, near the river, at walking distance from the main sights and from restaurants. Breakfast is average. There was an egg post but nobody there to prepare eggs.

Comfortable room with tea and coffee facilities & fridge. I found the room lighting subdued with lighting only from the bedside table lamp, floor lamp and entrance ceiling light. It is close to the river and sights even though I find the city pretty quiet.

I arrived on a late flight and checked in here for a night. I had arranged for a pick-up from the airport and was only given a reply more than 24 hours later. The short ride from the airport cost me BND30. Check-in was relatively fuss-free and I was given a room on the 1st floor near the lift. Size-wise the room was a little small. Floors were not carpeted but the room was clean. Sleep quality was average as the mattress was somewhat a little too firm. My room faced the main road and noise can be heard very easily as traffic built up in the morning. Water from the taps smelt a little trepid and the towels looked like they had seen better days. Wi-Fi speeds were decent and I was given the codes for 2 devices. Location-wise the hotel is situated in downtown BSB but apart from that little else. Not too bad a choice particularly if you don't have any other or little alternative.

we cam to town early evening and coming from Ho Chi Min City. We were kind of exhausted, the friendly staff helped us with our luggage, and we took an hours nap, wanted to go out of the hotel... when we left the hotel... there was nobody it was like ghost town... that was strange, we returned to the hotel and had dinner in the in house restaurant... something light and very delicious. We retired, the room had everything we needed...Wifi: If you want to use this, be aware of their laws,... u have to be carefull ... One day in the city is plenty, and we left the following afternoon we went on to Manila.

The hotel is very central. The rooms are far too small. Close to bus terminal and river ferries and market. Nice restaurants walking distances. The water village was nice just catch the ferries across the road.

I got the free pickup from the airport late at night and the driver helped me get cash from the atm and then talked to me about things to do in BSB. He then arranged for me to go to the palace the following morning to meet the Queen during Hari Raya! It really happened (they open the palace only 3 days a year and I was there then ). Staff were very helpful in trying to organise my requests, although they didn't really have a tour information service. I was a solo traveller and so you cannot do anything by yourself; you have to pay double for any trips. This meant I had to figure out other trips in my own and sometimes the staff couldn't help. Might be an idea for them to have some sort of information available for solo travellers. Room was lovely and spacious and the location was great for walking around. Very close to River front. Would definitely stay again as I was very happy here!

Only stayed in Brunei 1 night, as there isn't much to do in Bandar Seri Begawan. The staff are very helpful, the dinner buffet is lovely with excellent choices of all sorts of food. Normally we don't eat dinner in hotels but due to Ramadan we decided it was too late to get to the food markets etc. A note on Ramadan, although a strict Muslim country, Brunei is not oppressive (unlike some places in the middle east) so the people are very friendly and welcome guests. Due to the strictness of Islam in Brunei, not even foreigners are allowed to drink or eat in public. You have to order something and take it back to your hotel room. We spoke about this to our taxi driver, who was a nice lady from malaysia, she said she personally didn't mind tourists eating and drinking in public during ramadan. Personally I would feel weird doing it in front of people who couldn't eat or drink for hours, out of respect we adhered to their ways and customs. I would encourage everyone to do the same. The taxi was very reasonable from the airport, don't assume the driver is trying to scam you when they ask whether you want the meter on or a fixed priced. The meter was actually the same price, which included the driver taking us for photos at the sultans palace entrance as well as the big mosque. Well worth it! Great hotel for a stop over in Brunei, probably the best value in town.

95, Jalan Pemancha Bandar Seri Begawan

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services
  • Laundry facilities

The Brunei Hotel places you within a 10-minute stroll of Sultan Omar Ali Saifuddien Mosque and Royal Regalia Museum. Each of the 63 rooms at this 3-star hotel includes free minibar items, a coffee maker, and an LCD TV. Also close to this Bandar Seri Begawan hotel are Jame'Asr Hassanil Bolkiah Mosque and Brunei Museum.


Enjoy a bite to eat at Choices Cafe, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


All 63 air-conditioned rooms provide free minibar items, coffee makers, and safes. Guests can expect free WiFi and LCD TVs with DVD players. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Desks are also standard.

Property features

The Brunei Hotel features free WiFi in public areas, a meeting room, and laundry facilities. You'll find limited parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage.

Room options

Superior Triple Room

Twin 3 | Sleeps 3

Deluxe Double Room

Full 1 | Sleeps 2

Deluxe Triple Room

Twin 3 | Sleeps 3

Executive Double Room, 1 Double Bed

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

85% of guests recommend this hotel

Total of 374 reviews