Comfortable room Great location
Trash hotel. Fridge was smelling beer and if you put your water bottle there it would smell like beer. Broken and leaking stuff in the bathroom. Even more, I asked restaurant person (bald white guy with thick glasses) when they do close. The guy literally yelled at me sayin he doesn't understand what I say. Never seen such a clownish place.
Convenient to have hospital
The location worked well for us. The fire alarm at 2:30 in the morning was frightening with no input from the management. When we returned I got a bill for &160 for parking which we did not use - the hotel did refund it promptly and the person I spoke with about it was quite helpful.
Great value for the location. Lots of eating/drinking options in the area and we were a short walk from Boston University.
not enough towels limited outlets for charging phones alarm clock in room did not work
Na
Price increased for BC graduation weekend by over three fold usual rates!
Great hotel, nice room, walkable and pristine area. Would definitely stay here again.
Property is in convenient location. Spacious room with nice view.
Friendly, helpful staff and clean rooms. thank you
Truck would not fit in parking garage,but was taken care of by staff
Nice hotel. Good location. Rooms are great! While parking costs extra, the parking garage is good, and is connected to the hotel.
Everything was great! Great location! Fabulous staff.
I loved everything about the property including the staff
Property is well located in a quiet and safe neighborhood. Friendly staff, clean rooms.
Located in Coolidge Corner South Side, Courtyard by Marriott Boston Brookline is within a mile (2 km) of popular sights such as Boston University and Children's Hospital Boston. This 3-star hotel has 188 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. You can get a quick energy boost at the coffee shop/cafe.
24-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and microwaves are also standard.
At Courtyard by Marriott Boston Brookline, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 50 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
Comfortable room Great location
Dear Jennifer, Thanks for the outstanding rating! We are delighted your time at Courtyard Boston Brookline was satisfying, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Safe Travels,Jen ParoGeneral Manager
Trash hotel. Fridge was smelling beer and if you put your water bottle there it would smell like beer. Broken and leaking stuff in the bathroom. Even more, I asked restaurant person (bald white guy with thick glasses) when they do close. The guy literally yelled at me sayin he doesn't understand what I say. Never seen such a clownish place.
Dear Guest, Thank you for choosing our hotel and for your review. We sincerely apologize for the lack of upkeep of our accommodations, we certainly understand the frustration this may have caused and are very grateful for your patience. Your feedback is invaluable in helping us identify areas for future improvements, and we will address your concerns with our leadership team. We are also sorry for not meeting all of your expectations with regard to the service issues that impacted your stay. Thank you again for your candid comments, and we hope you will return for a much-improved experience.Safe Travels,Jen ParoGeneral Manager
Convenient to have hospital
Dear Andree, Thank you for posting your review of Courtyard Boston Brookline. We appreciate your nice rating and are glad our location worked well for you. We enjoyed having you and look forward to your return visit. Safe Travels, Jen Paro General Manager
Dear Ben, Thank you for your terrific rating of Courtyard Boston Brookline. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.Safe Travels,Jen ParoGeneral Manager
The location worked well for us. The fire alarm at 2:30 in the morning was frightening with no input from the management. When we returned I got a bill for &160 for parking which we did not use - the hotel did refund it promptly and the person I spoke with about it was quite helpful.
Dear Dana, Thank you for sharing your experience at our hotel. We apologize for the inconvenience caused by the fire alarm and for the lack of communication from our team. We have shared your feedback with the appropriate individual to be more diligent in handling such situations. On a positive note, we are glad our staff was able to assist you in promptly refunding the parking fee that was mistakenly added to your bill. We appreciate your feedback and hope to have the opportunity to provide you with a more pleasant stay in the future.Safe Travels,Jen Paro,General Manager
Great value for the location. Lots of eating/drinking options in the area and we were a short walk from Boston University.
Dear Anthony, Thank you for posting your generous review of Courtyard Boston Brookline. Just moments from our doorstep, we love that our guests can find several of the city's most prominent destinations, including Fenway Park, Harvard Medical School, Boston College, as well as Dana Farber, Brigham & Women's, and Boston Children's Hospitals. We are pleased you found our hotel a relaxing retreat, and we are delighted that you plan to return. It was a pleasure having you, and we look forward to hosting you again soon.Safe Travels,Jen ParoGeneral Manager
not enough towels limited outlets for charging phones alarm clock in room did not work
We will address your points, thank you for the review and feedback
Dear Peter, We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience.Safe Travels,Jen Paro,General Manager
Na
Thank you for taking time to review. Safe travels!
Dear Andree, We are thrilled that you have chosen to stay with us at Courtyard Boston Brookline. We want to be a true home away from home for travelers, so our highest priority is to ensure every guest has a relaxing experience with comfortable accommodations. We are happy to know that the hotel's location was convenient for everything you wanted to do during your visit. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next trip to Boston.Safe Travels,Jen ParoGeneral Manager