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Mercure Bristol Holland House Hotel and Spa

4.0 out of 5.0

Recent guest reviews

The hotel was inexpensive online but they get you in overly expensive extras including $10 for two hours of internet, or in my case charge me $60 for 7 days of internet then don't provide the service and just refer me back to the $10 option. The bar and restaurant were also very expensive. The shower and toilet were nice but lacked a wash cloth. The beds had no light sheets, only a single heavy blanket. The beds were also rock hard and the pillows went flat as soon as I laid my head on them. The room lacked any sort of clock or alarm. The best aspect of the room was the heavy curtains which made the room nearly pitch black despite lights from the parking lot shining all night. The pool was supposed to be warm but was in fact freezing cold and small. The "exercise facility" was just a bunch of elliptical machines and bikes with a few assorted dumbbells (nothing more than 30lbs) and a single treadmill. The room key was also not usable to enter the gym or pool. I had to sign a waiver in order to get a special key. The location was decent though you have to walk past one shady alleyway where dockside bums occasionally begged for change. Its a 10 minute walk to the center of town and a ten minute walk to the main rail and bus station. There are no amazing restaurants next to the hotel but there are plenty of good ones a short ways away. I would suggest "The Hole in the Wall" restaurant and bar to anyone staying there. Other major attractions such as the mall, zoo, and suspension bridge are a good 30 minute walk or more from the hotel but $3 buses make constant trips. All in all, the hotel is in a decent location. The bottom line is; Don't book this hotel unless you are the kind of person who enjoys things more because they are more expensive. I have stayed at numerous hotels and had I known what I know now, I would have gone to a much cheaper hotel and probably had a better room.

Redcliffe Hill Bristol England

Hotel highlights

  • Walking distance to St. Mary Redcliffe Church and Queen Square
  • Free in-room WiFi
  • Onsite dining
  • Spa

Located in Bristol Floating Harbour, Mercure Bristol Holland House Hotel and Spa is adjacent to St. Mary Redcliffe Church and within a 10-minute walk of other popular attractions like Queen Square. This 275-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. It's in central Bristol and also a short walk from Bristol Theatre Royal and Bristol Hippodrome Theatre.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Mercure Bristol Holland House Hotel and Spa's 275 rooms are air-conditioned and provide refrigerators, coffee makers, and safes. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Phones, ironing boards, and desks are other standard amenities.

Property features

Guests of Mercure Bristol Holland House Hotel and Spa enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Self parking is offered for GBP 13.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 12 meeting rooms, a conference center, and express check-out.

Room options

Superior Room, 1 King Bed (Spacious)

King 1 | Sleeps 2

Classic Double Room, 1 Queen Bed

Queen 1 | Sleeps 2

Privilege, Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 2563 reviews