Skip to main content
Beginning of main content

Mercure Bristol Holland House Hotel and Spa

4.0 out of 5.0

Recent guest reviews

While the ambience suggests sophistication & tranquility lunch in 'The Urban' was a disappointment. Warm Nicoise salad was not warm nor had any fish or dressing. While the caesar salad had two chunks of chicken and dressing both salads were too heavily laden with lettuce. On a positive the service was good and the restaurant was spacious and not too noisy however I was entertaining a client and regret the choice of restaurant as neither of us enjoyed our meal..

Standard chain hotel but the rooms are large and had a huge window with lots of natural light. Large bathroom with good shower and nice toiletries. Didn't manage to try any of the leisure facilities but they seemed very busy. There is a car park but there is also a £12 charge, which isn't made clear when booking. Good location and easily walkable to centre or waterfront.

Well furnished and clean hotel. Correct service for this type of ressort. Access to the swimming pool good breakfast. The hotel is easy to access from the train station and close by the center of the city.

Great location and lovely staff spooky by buildera in the restaurant duri g breakfast.. seriously jack hammers and loud banging accompanied by male voices about ten feet away behind a plastic dust sheet. To be fair they refunded us cost of the breakfast but really they didn't have a choice as was a dreadful experience... They should provide breakfast in the boat restaurant in the canal opposite.

I am currently staying at this hotel , booked in for an overnight package , with dinner bed and breakfast , with a Spa treatment , at this "Spa hotel " Just to be clear , it is not a Spa hotel , it states in the small print that there is no sauna etc , however it does not state that to get your treatments you need to walk out of the hotel , and across a car park. My friend and I had both had facials , they were without doubt the worst we have ever had . I had no consultation re my skin type , products just slapped on , and face pulled around . Not relaxing and certainly not enjoyable . The room itself is lovely , so it will be interesting to see what dinner is like later. Having stayed in many Mercure hotels , and taken up similar deals , this is without doubt one of the worst experiences .

I regularly stay in hotels but this is the worst I've ever stayed at. Reception never answer phone, car park full and room was full of uncleared vomit on floor. Food trays stayed in corridor for 14 hours. Reception looks like it hasn't been dusted for 6 months. Never complained before but this deserved it.

We had a pleasant stay at the Mercure Bristol Holland House Hotel. The staff were friendly, the food was decent, and our room was perfect. We've rated the hotel four stars, only due to its 1980s East German appearance from the outside. Once you're inside, it's lovely. It's also a very short journey into the city centre, so ideal for those on a trip to Bristol for the weekend.

Rooms were lovely and spacious, beds were a decent size, We booked our spa weekend through Spa and hotel breaks, we paid £99 for a night’s stay with full use of the facilities - Gym, Pool and express treatments were also in included in the price, as well as a 3-course meal and breakfast in the morning. Food was lovely they had a set 3 course menu but you could spend up £22 from the other menu if nothing took your fancy. Breakfast was buffet style and I’d say much better than many I’ve had before, fresh fruit and yogurts, cereal as well as your normal full English. I'd definitely come back , its location from everything is really handy, it’s only a short walk to waterfront which has lots of eateries and shops and even a aquarium. The only thing i'd say is ask not to be near the doors that lead out to the lifts you can hear the other guests coming back and forth.

Spent 2 nights here on business and it was very a very welcoming and enjoyable stay. The staff were all extremely friendly and helpful. There was a great selection at breakfast and the food in the bar was very nice. The rooms are spacious with a large bathroom although my only fault would be that I didn't find the room spotlessly clean. It wouldn't put me off coming back though. Also very central location. Overall a very good experience, recommended.

Booked a twin room for me and a friend for a quick getaway and couldn't believe how affordable the price was, especially for two double beds and fabulous breakfast included in the price (that could be sent to your room too). Was provided by staff with a map and shown were everything was too. Staff was friendly and helpful and very welcoming! Every thing was spotless. Only pet hate was the lighting with the fact that the wire lead from it was just attached and draw across the celling, felt like it made the perfect room look untidy! Other than that, 100%

Redcliffe Hill Bristol England

Hotel highlights

  • Walking distance to St. Mary Redcliffe Church and Queen Square
  • Free in-room WiFi
  • Onsite dining
  • Spa

Located in Bristol Floating Harbour, Mercure Bristol Holland House Hotel and Spa is adjacent to St. Mary Redcliffe Church and within a 10-minute walk of other popular attractions like Queen Square. This 275-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. It's in central Bristol and also a short walk from Bristol Theatre Royal and Bristol Hippodrome Theatre.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Mercure Bristol Holland House Hotel and Spa's 275 rooms are air-conditioned and provide refrigerators, coffee makers, and safes. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport Egyptian cotton sheets. Phones, ironing boards, and desks are other standard amenities.

Property features

Guests of Mercure Bristol Holland House Hotel and Spa enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. Self parking is offered for GBP 13.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include 12 meeting rooms, a conference center, and express check-out.

Room options

Superior Room, 1 King Bed (Spacious)

King 1 | Sleeps 2

Classic Double Room, 1 Queen Bed

Queen 1 | Sleeps 2

Privilege, Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 2565 reviews