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Novotel Brisbane

4.0 out of 5.0

Recent guest reviews

Stayed over Xmas 2017 and well in January 2018. Accompanied by my son. Everything was fine, but difficulties in the restauarant on one evening. Apart from that, all sections of the hotel operated very well.

This hotel is fantastic for being close to the city (walking distance to riverside). Just a breath of fresh air with the modern fittings and bright splashes of colour throughout. I stayed here with my 3 teenage children and they were also happy with the size of the room, generous bedding and large bathroom to fit all their things. We also had a hire car which was secured in the car park without any hassle. We walked to breakfast each morning down to the riverside cafes so couldn’t remark on the breakfast, but my boys ordered the room service pizza and it cane piping hot and really yummy! If I needed a hotel on my next stay in Brisbane...this is my number one choice 👍

The room quite old and really need some maintenance. Average hygiene level especially the carpet. Walls are so thin and so noisy from corridor and next room. Hotel location is a bit awkward and view from room is bad. Restaurant food is average. Considering cost $180 for basic room, is not value for money.

Loved this hotel, very helpful. We arrived early from Perth and they allowed us early check in as well. Car park is excellent underneath the hotel. Walking distance to CBD. Rooms were clean and fresh looking along with the rest of the hotel. The breakfast has everything you could wish for. Will definitely recommend.

Spent 3 nights at the Novotel in Brisbane (creek street). Front of house staff were great, so too the bar staff and house keeping. The accommodation location was quite good and the rooms were well equipped and looked after. Good car parking and good facilities such as pool, gym and sauna. I was unimpressed by the breakfast menu and even less impressed by the quality of food and it’s preparation. The fruit was hard, the coffee machines intermittently unattended and there were long cues for the single toast machine. Very poorly cooked food and the menu didn’t cover the basics of a standard cooked breakfast. All in all the breakfast was a really disappointing effort considering the rest of the hotel which was good. Consider skipping breakfast and eating out.

We did a mystery flight with Virgin and went too Brisbane, and Virgin picked the hotel and they sent us too the Novotel on Creek St, and we were very well looked after, the room was a good size and very clean, we found the staff very helpful and nice, we are in our sixties and walked everywhere and yes it is up a hill, but it's not that bad, we would stay there again, if we go back to Brisbane

Stayed here for two nights on an Australian tour. Room was quite spacious and had a bath with overhead shower. There is public free WiFi in lobby but not in rooms, this has to be paid for. Lots of people were at reception trying to get WiFi sorted so really I feel it would be much easier to have free WiFi throughout! We ate dinner in the restaurant and the food was very good and well priced. Service was also good. The breakfast was average.

Here for a conference. Lacklustre Front Desk service. Ghastly Room Service food (dinner). Dull breakfast food. Plain (though clean) accommodation rooms, where the essential "all tech through the TV" didn't work. Conference lunch in the restaurant was, thankfully, very good.

I stayed for one night on business. The hotel is not very accessible on foot, as it is on a steep hill. Reception was ok. The room was ok but felt dated and the a/c gave off a strange smell. I had a drink in the bar - the barman was very helpful. Breakfast was also good with a decent selection to choose from. The hotel just felt a little tired and in need of a refresh.

Hard to find if driving there first time. Address is 200 Creek St but GPS points to Astor Terrace (no Novotel signage there) but there is a walk through to reception from Astor Tce, but you need to find the Creek St entrance if you want to use valet service for parking.

200 Creek Street Spring Hill QLD

Hotel highlights

  • Walking distance to Queen Street Mall and Roma Street Parkland
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located in Brisbane Central Business District, Novotel Brisbane is adjacent to Cathedral Square and within a 10-minute walk of other popular attractions like Brisbane Customs House. This 296-room, 4-star hotel has a restaurant, an outdoor pool, and a fitness center. Centrally located in Spring Hill, the hotel is also a short walk from ANZAC Square War Memorial and Eagle Street Pier.


In addition to a restaurant that serves breakfast and dinner, you can also enjoy a drink at the cocktail bar. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is served for a fee each morning.


All of Novotel Brisbane's 296 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect WiFi and TVs with satellite channels and pay movies. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.

Property features

Guests of Novotel Brisbane have access to an outdoor pool, a fitness center, and WiFi in public areas. Self parking is available for AUD 35 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include 11 meeting rooms, conference space, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend this hotel

Total of 2690 reviews