Bed undersheet had dried blood on it. Booking wasn't received promptly by Novotel
Air conditioning broken in room, too hot to sleep. Offered to move us but it was late at night by the time we got settled in and realized.
Tired rooms, comfortable bed, the gym should be 24h instead of closing at 8pm.
Located in Brighton-le-Sands, Novotel Sydney Brighton Beach is within a 15-minute drive of popular attractions such as Circular Quay and University of New South Wales. This hotel has 297 rooms and welcomes guests with conveniences like a restaurant, an outdoor pool, and free in-room WiFi.
Enjoy a bite to eat at the hotel's buffet restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:00 AM.
45-inch TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and minibars are also standard. Housekeeping is available on request.
Guests of Novotel Sydney Brighton Beach enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. Self parking is available for AUD 35 per night. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach hotel include free newspapers, a terrace, and laundry facilities.
Bed undersheet had dried blood on it. Booking wasn't received promptly by Novotel
Air conditioning broken in room, too hot to sleep. Offered to move us but it was late at night by the time we got settled in and realized.
Thank you for your feedback. Sincere apologies your AC was not working. Unfortunately with such a large hotel, we do have maintenance issues time to time. It was unfortunate you were unable to move to a new room. We do hope to see you again and will ensure your AC is working correctly!
Tired rooms, comfortable bed, the gym should be 24h instead of closing at 8pm.
Thanks for your feedback! Please note that booking issues you have cited, lie with the third company site. We would like to know more about your experience regarding your bed undersheet - and urge you to contact our management team to investigate this.