Comfort Inn Brighton2.5 out of 5.0
Recent guest reviews
I had a great stay here. The staff was very friendly and helpful. My room was clean. I really like the hot breakfast option. You get a lot of value for the price here. Also, the amenities were great: pool, free wifi, nice TV.
First off I must disclose I am a choice employee and know what can be done and what can't be. I stayed at this hotel for 6 nights. On the second day about 10:00 am I smelled cigarette coming from the bathroom vent, it was bad. I called the front desk. The girl came up and before asking started to spray some kind of chemical. Now I am very sensitive to most sprays and perfumes. I was told I would have to leave the room for several hours so the room could air out. I had a headache from the cigarette smoke and chemicals rest of the day. I was staying here while looking for a place to live, as I had just move to Denver from Florida. This was very inconvenient for me, as I was looking through ads and setting up appointments for showings for the next few days. Two nights later I woke up at 2 am to use the bathroom and I turn on the fan and again I smell cigarette smoke, although this time it was not as bad as the first time. I called the front desk to report it. I was never approached by any manager about these incidents, nothing not one word. I informed the staff that I would be checking out on the 10th and needed a 2 pm check out. Normal check out is noon. They told me that I could only have 1 pm, if I stayed till 2 pm I would be charged for a additional night. I tried to explain to the front desk agent that I am moving this morning and have to take the Uhaul trailer back at 1 pm and want to come back and take a shower and pack my stuff and leave at 2. Nope no way, if I stay till 2 I will be charged for another night. I called guest relations, no help. I rearranged my schedule packed my stuff and checked out. Not being able to shower or anything because I had to get that trailer back on time. As I was checking out I asked for the manager. I was told that the agent doesn't know where the manager is and can't get a hold of her. I had to go track her down myself. I asked if she received any of my complaints about the smoking. She said she did. I said because I was told to leave the room for several hours and you are not going to let me check out 2 hours later than normal I requested a refund for one of the nights. She basically told me she will not do anything for me and to go ahead and to complain to Choice. Today I called and complained to Choice. After telling my story to the guest relations rep the staff there offered me 1/2 off one night. Really? that's the best you can do? I said thanks but no thanks. I informed guest relations that I will be doing a review on this site. As I am writing this review, I got a phone call from the Comfort Inn telling me because of all the smoking issues they will issue me a refund for one night. This was only after I said I will write a review. I would not recommend this place for anyone. On top of all the smoking issues the "manager" tried to intimidate me by asking what Choice hotel I work for. Really? How sad. I actually think she was the owner, one of the girls said the owner is the short lady I was talking to. How sad!
Stayed at the Comfort Inn the first part of November. The property is older and it shows, first in the lobby with the wallpaper seams coming apart. The hallways are pretty beat up from the housekeeping carts banging against them over the years. The rooms have a dated look with old furniture and curtains that don't keep the light out. Our room was clean and the bed was comfortable with nice linens. Sits between a highway and railroad tracks so not the quietest location. Had a typical breakfast for these type of hotels which I don't use.
My wife and I stayed here for two nights while attending a family wedding in Brighton, Co and were very pleased with the room and the breakfast they had. The bed was very comfortable and the facility was very neat and clean will stay again here next time in town.
This is an older property which for the most part is well maintained. The rooms are a bit small, but the beds were comfortable and we slept well. The rooms do have a refrigerator. The indoor pool was well maintained and both the pool and spa had lifts for disabled persons. Breakfast was on par for this type of hotel and good. I would have rated the hotel higher, but we did have some issues at check-in. The original rooms we were given (212 & 214) both had damaged doors which had been poorly repaired and had a half inch (or wider) opening which ran from the floor up about 18 inches--could easily see into the room and would have been even easier to pry the door open. The desk clerk was apparently the only one working in the hotel at the time and it took almost 30 minutes to find her and get two replacement rooms. I had time to walk the first and second floors and these were the only two rooms with damaged doors. I believe these rooms should have been taken out of service until properly repaired, but they were given to other guests.
No complaints! We had a room on the back side (opposite the highway) and it was quiet. The room seemed newly redone. Very clean. Comfortable bed. Good wifi. Breakfast better than most. We had a king room which also included a couch which was nice. Would stay again.
Our room in this hotel was very nice. It had been recently renovated, and everything looked good. It was also very clean. The only problem was the location. There was a busy highway with a stoplight on the front, and a busy street on the back. It was sandwiched between a Sonic and Arby's. The staff was great, breakfast good, bed comfortable and new linens in the room. It is also just about 30 minutes from the Denver airport. The only problem was the traffic noise.
Very comfortable bed's friendly helpful staff, great pool and hot tub, good breakfast A bit pricey, but well worth the extra dollars. Appears to be in a safe neighborhood. Parking a little crowded but free and adequate. Refrigerator microwave flatscreen TV. Great mirrors. Air conditioning.
I have to give huge thanks to Claudia for letting me store some boxes needed for business between trips. Without her going Above & Beyond the Call of Duty I honestly don't know what I would have done?! They really didn't have much room but she let me leave them there anyway & really got me out of a jam. It's customer service like that - that will keep me coming back to this location.
Hotel is located on busy highway. Rooms do not have darkening curtains. Daybreak is well before 5:30. Our nonsmoking room on third floor is reminiscent of a prior smoking. Overall hotel is clean, moderately updated, comfortable beds and nice breakfast. Limited front desk staff. Very courteous and helpful when needed
Located within 2 miles (3 km) of Brighton Oasis Family Aquatic Park, Comfort Inn Brighton is within 3 miles (5 km) of Berry Patch Farm. This 52-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Fort Lupton City Hall is also a short drive away.
Free buffet breakfast is included with your stay.
All 52 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can enjoy cable TV and stay connected with free WiFi. Free newspapers, free local calls, and hair dryers are also available.
An indoor pool, coffee in a common area, and laundry facilities are featured at Comfort Inn Brighton. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services and a safe deposit box at the front desk. This smoke-free hotel also has a gift shop.
Reviews from Trip Advisor
68% of guests recommend this hotelTotal of 48 reviews