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Copthorne Hotel Merry Hill Dudley

4.0 out of 5.0

Recent guest reviews

Stayed here on a Saturday night whilst visiting the West Mids Safari Park about 30 mins away. We had a double room which was corner situated with 2 large windows overlooking the Waterfront canal basin. The room was tired not had a refresh for years, wallpaper, chairs and carpet all showing signs of age and in need of replacement. Breakfast was offered at £10 pp but we declined. The Gym was a good size, pool good size, steam and sauna a bit small and again a bit of makeover in the changing rooms would improve it. Merry Hill shopping centre across the road as well as a Wetherspoons at the Waterfront for a cheap eat in the evening.

I had a lovely time when I stayed here 2 weeks ago. The room was spacious and very clean. We had a great view of the canal and waterfront. The location is near Merry Hill, so perfect for a shopping trip. Overall, great value for money only paid £50 for a Friday night through!

Stayed during business trip beginning of the week. Decent hotel near the waterfront (canal) location with plenty of local amenities such as shops, pubs and restaurants. The hotel has a nice foyer area but the rooms are a little bit dark and the decor a little dated. There are not many electric charging points and the TV's small. There is plenty of free parking and the breakfast is good quality. Avoid buying chocolate from the bar as i bought a snickers for £1.50. There is no free internet available which is disappointing these days.

The hotel is situated on the Waterfront Business Park next to Merry Hill shopping centre. Car parking was complimentary and in front of the hotel. The entrance lobby was well presented and impressive. The room was a good size. Very clean. Good quantity of tea and coffee. Standard Copthorne decor which is outdated, but we ignored that. Great power shower. We were pleased that the window opened. We received excellent customer service from Phylis. We had three separate moments during our stay when we potentially could have been disappointed but she handled each one so well and with such warmth that we weren't. Would stay there again.

Clean rooms and spacious, has everything you need. Stayed here about 5 times now. Like the location, Merry Hill close by for shopping and has pubs and restaurants nearby. Pool and jacuzzi available in the hotel. Car park on site. If you get a room looking over the canal it is a nice view.

Room overlooked canal basin. Comfortable. Bed hard. Breakfast good. Helpful staff. The only irritating part of our stay was the time it took for staff to clear away dirty crockery on a tray which was outside our room when we arrived. Bar drinks very expensive.

I love this hotel. We usually book a club room. It is a lovely room with the most comfy bed and pillows. They give you bottled water, scrumpy popcorn and jelly beans to enjoy. Spacious room and ample wardrobe space Lovely swimming pool and gym area Breakfast is really good . Parking is good and hotel is in walking distance of the Merry Hill shopping mall which has all the major stores. Really friendly staff, early checking and late checkout. I love this hotel.

The spa was ok . Facilities were dated and very basic . Showers were warm but again very dated . I would not call this place luxury however , we had a good time . The massage was done by a girl called Laura and we both agreed that it was the best massage we've ever had ! The lady was fantastic and we couldn't fault her at all . We would probably go again simply for her massage .

Stayed here for a wedding - check in was friendly and efficient. The rooms were great we stayed in the second floor, very spacious, great big comfy bed. Rooms are very clean and airy. Food for the wedding was great too was really surprised as it's usually processed rubbish ! Breakfast was fab, nice coffee and a great choice 😊Very tasty and plentiful. Overall a great hotel to stay at would definitely stay again and would recommend it

Upon arrival we were greeted by the staff on reception who were very accommodating, booing in took less than five minutes. There is plenty of onsite parking which is free. I got wifi included in the price of the room, generally this would be an extra charge as would be the breakfast The room was a little tired could do with an update. Bed was comfortable, downside was for such a large hotel there was no air con, the day I stayed it was 30 C and although we could open a window, due to health and safety it only opened up a couple of inches. There was a plug in air cooler this didn't really help, the room was very stuffy and this made it a bit difficult to sleep. there was a mini bar in the room but a key was needed to get into it, I'm not sure if this was a fridge or not but was unable to use it . The shower was excellent really powerful which i liked. The breakfast was fine, cereals and a buffet cooked breakfast with coffee and tea brought to you

The Waterfront, Level Street Brierley Hill England

Hotel highlights

  • Free parking
  • Onsite dining
  • Spa
  • Indoor pool

Copthorne Hotel Merry Hill Dudley is located within a few miles (5 km) of Dudley Town Hall and Dudley Zoo and Castle. This 138-room, 4-star hotel has a restaurant along with conveniences like a full-service spa and an indoor pool. Crooked House is also nearby.


You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 10:30 AM.


All of Copthorne Hotel Merry Hill Dudley's 138 rooms are soundproofed and have an array of amenities, including coffee makers, safes, and ironing boards. TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests of Copthorne Hotel Merry Hill Dudley enjoy a full-service spa, an indoor pool, and a health club. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and WiFi in public areas.

Room options

Club Double Room, 1 Double Bed

Full 1 | Sleeps 3

Standard Twin Room

Twin 2 | Sleeps 2

Club Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Superior Double Room, 1 Double Bed, Marina View

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 995 reviews