price was good
The property was nice, the staff was friendly, but the furniture and lamps were cheap and damages in the living room and bedrooms. The bathrooms were fine except for the leak in the Master Bedroom Bathroom.
The staff was great.
While we were there, there was a short thunder storm followed by 12 or so hours of light rain. This nocked out their satellite tv service. We had sporadic or or no tv the evening and morning of our stay. I suggested to the front desk clerk they switch to cable service. It would also give them a better channel lineup.
Outdated property
Great service
I didn't get a map when I first arrived and I took the long way round with two bags. Be sure to get the map!
The property was nice but the room had these big flying bugs in the room. I was mortified. Also, the rate changed by $500 by the end of the trip although I asked during check in for the price including taxes. I don't think I will stay here again.
Very pleasant stay! Well pleased with accomodations and breakfast.
The room we stayed in had 2 separate rooms with king size beds and a full kitchen!
Was very clean and rooms are so spacious. Would stay here again. Thank you
This property doubled charged me and we had to change room due to filthy and dirty room
No free parking 7 dollars per night to park. Orbitz says free parking which is not correct
Clean and spacious!!! Breakfast was hot and fresh.
The room size was spacious wit two bedrooms a small kitchen area and living room. It was like a small apartment. The beds were comfortable and overall very quiet.
Morris Museum is within a mile (2 km) of HYATT House Morristown, and other popular attractions like Morristown Memorial Hospital are within a few miles (5 km). This 132-room, 3-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.
Start your day off right with a free buffet breakfast offered each morning. In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge.
55-inch Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. Other standard amenities include kitchens, sofa beds, and sitting areas. Housekeeping is available on request.
Guests of HYATT House Morristown enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Self parking is available for USD 10 per night. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers an off-leash area. Additional amenities include conference space, a 24-hour business center, and a seasonal outdoor pool.
price was good
Thank you for this excellent rating, Allison!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt House Morristown! We'd love to host you again someday for yet another unforgettable visit.
The property was nice, the staff was friendly, but the furniture and lamps were cheap and damages in the living room and bedrooms. The bathrooms were fine except for the leak in the Master Bedroom Bathroom.
Serena,Thank you for taking the time to share your experience. It is great to hear that you found the property to be nice and our staff friendly during your stay.We apologize for the inconveniences you faced in your living area, as well as any issues with the furnishings and lamps. We understand that it is important to provide comfortable accommodations and were disappointed to learn that we did not meet your expectations in this regard. Rest assured, we have taken note of your feedback and plan on addressing these concerns in order to improve our guests' experiences.In addition, we are sorry to hear about the leak in the Master Bedroom Bathroom that you encountered. Our team is committed to promptly resolving any maintenance concerns that may arise, and we will work to ensure that similar issues do not occur in the future.We appreciate your candid feedback and are grateful for the insights you have provided to help us make improvements. We hope you will consider staying with us again at Hyatt House Morristown so we may have an opportunity to provide you with a better stay experience.
The staff was great.
Thanks for the splendid review, LaRie!It's fantastic you had such an excellent experience at Hyatt House Morristown and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you.We look forward to hosting you again soon so we can share another amazing experience with you.
While we were there, there was a short thunder storm followed by 12 or so hours of light rain. This nocked out their satellite tv service. We had sporadic or or no tv the evening and morning of our stay. I suggested to the front desk clerk they switch to cable service. It would also give them a better channel lineup.
We appreciate your feedback, David.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.
Outdated property
We appreciate you taking the time to share your concerns with us, Amine.We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward.We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
Great service
Thanks for sharing the excellent review with us, Ralph!We're so glad that you had an exceptional experience at Hyatt House Morristown from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!
I didn't get a map when I first arrived and I took the long way round with two bags. Be sure to get the map!
Thank you for the 4/5 rating, Barbara! It's fantastic your time at the Hyatt House Morristown was so great! We aim to please and your feedback lets us know we're doing our job! We strive for excellence so we look forward to hosting you again soon so we can share an even better experience with you. Have a fantastic day!
The property was nice but the room had these big flying bugs in the room. I was mortified. Also, the rate changed by $500 by the end of the trip although I asked during check in for the price including taxes. I don't think I will stay here again.
Hello, Trish! We apologize to hear about your situation, and upon reviewing your feedback we found that your rate shown at check-in was incorrect. Our team member spoke to you at check-out and explained the billing to you. We kindly ask that you let us know about bugs prior to your check-out date, as we are more than happy to accommodate you and switch your room.
Kenneth, thank you for highlighting the value you found in choosing Hyatt House Morristown. We're glad to know our pricing met your expectations. We're committed to providing excellent stays at a reasonable cost. Looking forward to remain your hotel of choice whenever your travels bring you back to our area.