i thought the shared spaces in this hotel were really cute & unique. When we arrived there was a DJ in the lobby that was so loud, we could not even hear the person checking us in. The rooms, albeit small, were well appointment, however our view was of an office building. I had called ahead to ask that slippers be in the room and when arrived, at almost midnight (due to late flight), they were not there so we had to wait to have them delivered, which was already very late. In addition, we would have liked to have eaten at the hotel restaurants, but the menu for breakfast was very limited & quite expensive. I did not want a HUGE breakfast, just eggs & toast & that was not on the menu. The most frustrating for us was the "resort fee" they tacked on when we left. 1) this is NOT a resort, this was a hotel in the middle of the city. 2) if they want more money for the reservation, they should just change the price, I would have appreciated the TRUE price from the beginning. 3)lastly, the "resort fee" included the microscopic home gym that not only had broken equipment, but had a FIVE person max capacity. We were a party of 3, which meant if other people were in there,we could not use it at the same time, which meant we had to stagger our workouts, which meant we had to wait until we were ALL done to go & enjoy Boston. when we checked in we would have appreciated being told about the "resort fee" including lobby activities, we were with a minor so not eligible to partake
It is a cool property that is an old jail
It is sooooo cool that it was an old jail !!
I liked the atmosphere, style, cleanliness, room size, and the hotel's proximity to the airport. Good food and friendly staff.
Love this hotel. It is perfectly located. Great staff, great food, cool architecture.
The Libery hotel staff were great, the property itself was amazing. The food was too notch. Highly recommend
Awful, loud, dirty, dingy, broken, COCKROACHES, no coffee pot in room disgusting awful not luxurious at all!!
Facility was clean and upscale. Staff was friendly and appeared to work well together. The food at Clink was excellent.
One of the best hotels in Boston. Great location, excellent food, and amazing and helpful staff.
This is a super cool spot with live DJ in the lobby most nights we were there. If you don’t like a trendy, loud, evening atmosphere this won’t be your spot. Area directly around the hotel isn’t great but a walk across the street to Beacon Hill puts you right in a charming neighborhood. The location has easy access to the T and walking distance to any part of town. Lovely choice for us!
The location was ideal as my wife had surgery at Mass Eye and Ear and it’s literally the next building over... the hotel let me have a late check out due to the surgery and recovery running late.
Very clean and orderly. Friendly service would definitely stay there agwin
The property has seen better days. The floors and furniture are laminate and show wear. There were dogs barking all night long and loud parties. When asked, the staff said there wasn't a lot they could do about people screaming Chug Chug and obscenities in their rooms at midnight and did nothing more than ask them to turn off loud music. It's COVID, but the common area floors were dirty. Food from CLINK was marginal though service was very good.
The place is very old and dark and depressing inside. It’s not worth the money. The staff was rude and I had to ask 4 times to have a coffee maker in the room and never received house cleaning despite asking 3 times. I also paid for breakfast and but never received a voucher and wouldn’t give it to me There are better hotels nearby. Stay away!!!
*Clean, * quiet, *friendly and efficient staff *ggod location for our needs
Located in West End, The Liberty, a Marriott Luxury Collection Hotel, Boston is within a 5-minute walk of Massachusetts General Hospital and within 15 minutes of other popular attractions like TD Garden. This 5-star hotel has 298 guestrooms and offers free in-room WiFi, a gym, and a nightclub.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Start each morning with to-go breakfast, available for a fee from 7:00 AM to 10:00 AM.
Guests can expect free WiFi and LCD TVs with pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include minibars, laptop-compatible safes, and phones. Housekeeping is available on request.
Guests staying at The Liberty, a Marriott Luxury Collection Hotel, Boston enjoy a nightclub, a gym, and free WiFi in public areas. Valet parking is available for USD 71 per night, and there's also a bus station shuttle. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
i thought the shared spaces in this hotel were really cute & unique. When we arrived there was a DJ in the lobby that was so loud, we could not even hear the person checking us in. The rooms, albeit small, were well appointment, however our view was of an office building. I had called ahead to ask that slippers be in the room and when arrived, at almost midnight (due to late flight), they were not there so we had to wait to have them delivered, which was already very late. In addition, we would have liked to have eaten at the hotel restaurants, but the menu for breakfast was very limited & quite expensive. I did not want a HUGE breakfast, just eggs & toast & that was not on the menu. The most frustrating for us was the "resort fee" they tacked on when we left. 1) this is NOT a resort, this was a hotel in the middle of the city. 2) if they want more money for the reservation, they should just change the price, I would have appreciated the TRUE price from the beginning. 3)lastly, the "resort fee" included the microscopic home gym that not only had broken equipment, but had a FIVE person max capacity. We were a party of 3, which meant if other people were in there,we could not use it at the same time, which meant we had to stagger our workouts, which meant we had to wait until we were ALL done to go & enjoy Boston. when we checked in we would have appreciated being told about the "resort fee" including lobby activities, we were with a minor so not eligible to partake
Thank you for providing such a wonderful rating! It was a pleasure to welcome you as our guest and we are elated you enjoyed your stay. It would be an honor to welcome you back again in the future.
We truly appreciate you taking the time to share your rating with us. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay! We look forward to welcoming you back soon.
It is a cool property that is an old jail
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
It is sooooo cool that it was an old jail !!
Thank you for sharing your positive experience with us and with your fellow travelers! We truly appreciate your feedback and are thrilled to have you as an advocate of our hotel. We look forward to welcoming you back in the near future.
I liked the atmosphere, style, cleanliness, room size, and the hotel's proximity to the airport. Good food and friendly staff.
Thank you for sharing your experience with us and with your fellow travelers. We love our fantastic location too, and are happy our dedicated team took such good care of you during your stay! We look forward to welcoming you back to our hotel in the not-too-distant future.
Love this hotel. It is perfectly located. Great staff, great food, cool architecture.
We’re delighted to hear that we went above and beyond in providing you with the best experience possible! It is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!
The Libery hotel staff were great, the property itself was amazing. The food was too notch. Highly recommend
Thank you for sharing your positive experience with us and with your fellow travelers. It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us! We look forward to welcoming you back to our hotel in the not-too-distant future.
Awful, loud, dirty, dingy, broken, COCKROACHES, no coffee pot in room disgusting awful not luxurious at all!!
Thank you Katie for choosing to stay with us. I am sorry to hear that your stay didn't go as expected. This is not typical of the feedback we receive and we would of course like to make things right. Please reach out to frontoffice@libertyhotel.com
Facility was clean and upscale. Staff was friendly and appeared to work well together. The food at Clink was excellent.
It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We are very fortunate to have so many great reviews, and I greatly appreciate you adding your experience! Thank you again for the comments that you have shared, and we look forward to your return.
Thank you for taking the time to review our hotel. While we are delighted to have welcomed you as our guest, we are disappointed to hear that you were not fully satisfied with your overall stay with us. We greatly value your feedback as we're always looking for opportunities to improve our overall guest experience. We hope to have the chance to welcome you back to our property in the future.