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Extended Stay America Boston - Braintree

2.5 out of 5.0

Recent guest reviews

My stay here was horrible! From the moment I walked into the hotel, there was a lack of staff. When I finally got checked in, I went to my room and opened the door to be absolutely disgusted. The entire suite stank of bad curry and the floors were atrociously dirty (smelled of old urine and curry). I stood in one spot and refused to walk around or sit on anything. I requested for another room and when I got transferred to that room, it wasn't that much better. The entire facility is a non-smoking hotel but this room smelled like an ashtray. I was hesitant to request to be moved to a new room once more, I just decided to keep all the windows wide open while I attempted to look for another nearby hotel. This is my second time staying at an Extended Stay hotel, but my first time was the complete opposite of this experience. This entire hotel needs a deep cleaning and a renovation. I will never book another night at any Extended Stay hotel on my own money again..

No silverware in room, had to go to front desk. They gave me a fork with bend teeth and did not clean room or fresh towels.

The hotel staff was friendly for the most part. The rooms are typical of an average hotel. I chose Extended Stay because I could cook with two stove top burners. It was disappointing you have to ask for pots, pans, cooking utensils, plates, silverware, etc considering this is an extended stay. Logic would mean some would staying longer than average. I also didn't like the daily ritual of returning my dirty towels at the front desk and issued more. Some have commented you pay what you get. I think $130 a night is way too much for all the don'ts. The most repulsive thing is after staying in one room for a few days I started getti ng bit. I know mosquito, even flea bites. This was none of those. I had large welps on the right side of my body. I informed them I was getting bit by bed bugs (after looking up symptoms). They moved me from room 229 to 302. Well the pest followed me. They offered to move me again; I wasn't in agreement. They agreed to let me wash and dry all our clothes at their expense, vacuum and change linens. They even gave me 2 nights at no charge. I left for obvious reasons. They really need to stop being in denial and fix the problem. No one wants to come to a hotel and leave with their pests.

Great hotel for a short stay. Can't beat the price considering the location, easy drive into Boston. Also close to the T. Overall I found my room to be clean however it did have a funky smell to it. Since the hotel was fully booked I was unable to change rooms. The hotel staff were friendly however there was only one person ever working the front desk.

EXTENDED STAY DID MAKE GRACIOUS ACCOMODATIONS FOR MY FAMILY

Going during graduation weekend but you'll never get your value out of this place. Find another, it will be well worth the extra $50 bucks to find another place to stay.

The hotel is clean, convenient and well priced. It is also in a very good location to see Boston or travel within New England.

Friendly staff, hotel is conveniently located South of Boston near the intersection of routes 128, I95 and I93.

We were in the area on business and wanted a hotel that was convenient to major highways and close to restaurants and shopping.This location was perfect for those reasons" .Absolutely no complaints about location.Close to Boston and all nearby communities.Near the highway but not alongside so we were not affected by noise. We were ,however, very disappointed that we registered for a nonsmoking room.When we arrived we were advised that we should have called ahead to try to reserve one. Our first night was horrible, horrible, horrible! The residual of the smoking was so heavy that we went out and purchased an air purifier system just to make it through the night.The smoke was so pervasive in the bed linens that my sleep was affected and I experienced difficulty breathing.The hotel staff was apologetic and had our room thoroughly cleaned the next day. It was much improved.I wondered why the cleaning had not been done before our arrival.We had to leave the hotel room for several hours toallow the hotel staff access .The last two days of our stay were better; however, we would probably think carefully before choosing to return there. Price and location and room were great; we would be concerned about a repeat of the smoke, cleanliness issues.

[...]

Went to Boston area to visit a Grandson in College, and take in some sight seeing.Hotel is away from the congestion of Boston,but within a few minutes of almost anything one would want to see.Easy access,no waiting to find a parking spot.We were impressed most by the friendly staff and how quiet it was there during our stay.Not a luxury hotel but well worth the fee charged.You will need transportation,not much within walking distance.

Perfect location-can go in any direction easily,Cape Cod-North Shore and if your smart the MBTA train into Boston which is cheap- ample parking at the T garage and easy.

very helpful and friendly staff

Inexpensive and easy to get to and from downtown Boston. 5 Minute bus ride from the T and straight shot on the red line. Clean rooms, only problem was they ran out of coffee.

The Extended Stay America Boston was very comfortable and the room was huge. I love the little kitchenette to make a quick breakfast in the morning. It is in a great location, close to everything, yet it was a very quiet stay.

20 Rockdale St Braintree MA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Located within a leisurely stroll of South Shore Plaza, Extended Stay America Boston - Braintree is within a 15-minute drive of John F. Kennedy Library and Museum. This 103-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Boston Convention and Exhibition Center and Faneuil Hall Marketplace are also within a 20-minute drive.


Dining

Free continental breakfast is included with your stay.


Rooms

The 103 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Extended Stay America Boston - Braintree features free WiFi in public areas and laundry facilities. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.

Room options

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America Boston - Braintree

Everyone (3) Business (3) Couples (6) Family (2) Friends (1)
1

completely misled by the ratings!!

Everyone

My stay here was horrible! From the moment I walked into the hotel, there was a lack of staff. When I finally got checked in, I went to my room and opened the door to be absolutely disgusted. The entire suite stank of bad curry and the floors were atrociously dirty (smelled of old urine and curry). I stood in one spot and refused to walk around or sit on anything. I requested for another room and when I got transferred to that room, it wasn't that much better. The entire facility is a non-smoking hotel but this room smelled like an ashtray. I was hesitant to request to be moved to a new room once more, I just decided to keep all the windows wide open while I attempted to look for another nearby hotel. This is my second time staying at an Extended Stay hotel, but my first time was the complete opposite of this experience. This entire hotel needs a deep cleaning and a renovation. I will never book another night at any Extended Stay hotel on my own money again..

By , from NY on Oct 19, 2016

3
Everyone

No silverware in room, had to go to front desk. They gave me a fork with bend teeth and did not clean room or fresh towels.

By on Jul 31, 2016

2

over priced and bed bugs

Everyone

The hotel staff was friendly for the most part. The rooms are typical of an average hotel. I chose Extended Stay because I could cook with two stove top burners. It was disappointing you have to ask for pots, pans, cooking utensils, plates, silverware, etc considering this is an extended stay. Logic would mean some would staying longer than average. I also didn't like the daily ritual of returning my dirty towels at the front desk and issued more. Some have commented you pay what you get. I think $130 a night is way too much for all the don'ts. The most repulsive thing is after staying in one room for a few days I started getti ng bit. I know mosquito, even flea bites. This was none of those. I had large welps on the right side of my body. I informed them I was getting bit by bed bugs (after looking up symptoms). They moved me from room 229 to 302. Well the pest followed me. They offered to move me again; I wasn't in agreement. They agreed to let me wash and dry all our clothes at their expense, vacuum and change linens. They even gave me 2 nights at no charge. I left for obvious reasons. They really need to stop being in denial and fix the problem. No one wants to come to a hotel and leave with their pests.

By , from Boston on Apr 10, 2016

3

good value and great location

GetawayWithFriends

Great hotel for a short stay. Can't beat the price considering the location, easy drive into Boston. Also close to the T. Overall I found my room to be clean however it did have a funky smell to it. Since the hotel was fully booked I was unable to change rooms. The hotel staff were friendly however there was only one person ever working the front desk.

By on Sep 25, 2013

3

recent stay

Families

EXTENDED STAY DID MAKE GRACIOUS ACCOMODATIONS FOR MY FAMILY

By on Jun 8, 2012

1

expensive

BusinessTravelers

Going during graduation weekend but you'll never get your value out of this place. Find another, it will be well worth the extra $50 bucks to find another place to stay.

By on Jun 3, 2012

3

good deal and location

Couples

The hotel is clean, convenient and well priced. It is also in a very good location to see Boston or travel within New England.

By on Feb 6, 2011

3

business motel in a convenient location

BusinessTravelers

Friendly staff, hotel is conveniently located South of Boston near the intersection of routes 128, I95 and I93.

By on Nov 9, 2010

3

so-so for the first two days...

BusinessTravelers

We were in the area on business and wanted a hotel that was convenient to major highways and close to restaurants and shopping.This location was perfect for those reasons" .Absolutely no complaints about location.Close to Boston and all nearby communities.Near the highway but not alongside so we were not affected by noise. We were ,however, very disappointed that we registered for a nonsmoking room.When we arrived we were advised that we should have called ahead to try to reserve one. Our first night was horrible, horrible, horrible! The residual of the smoking was so heavy that we went out and purchased an air purifier system just to make it through the night.The smoke was so pervasive in the bed linens that my sleep was affected and I experienced difficulty breathing.The hotel staff was apologetic and had our room thoroughly cleaned the next day. It was much improved.I wondered why the cleaning had not been done before our arrival.We had to leave the hotel room for several hours toallow the hotel staff access .The last two days of our stay were better; however, we would probably think carefully before choosing to return there. Price and location and room were great; we would be concerned about a repeat of the smoke, cleanliness issues.

By on Oct 24, 2010

1

smokefilled rooms

Families

[...]

By on Oct 12, 2010