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Country Inn & Suites By Carlson, Bowling Green, KY

2.5 out of 5.0

Recent guest reviews

We stayed here the day before the Eclipse - the hotel was sold out. We arrived at 230 but were not allowed to check in till 3. When we returned a little after three there were a dozen people waiting in line to check in. We waited nearly a half hour to check in. This was unnecessarily rigid and unfriendly on the part of the staff. They could have registered us early, but just not given us our keys -or, better yet - just asked us to please wait till 3 to occupy the room. We would have gladly complied. They created unnecessary delays and discomfort for not just us but a lot of guests.

Pleasant stay, convenient to the I-65 and has many restaurants to choose from.

I've stayed at other area hotels and paid more. This hotel was a far better value. I visit the area 3-4 times a year and this will be my new go-to-place. The staff was friendly and helpful.

THE FIRST NIGHT THE CREW DOING THE LANDSCAPE WORK AT THE NEW CONSTRUCTION NEXT DOOR WORKED UNTIL LATE IN THE NIGHT WITH SKID LOADERS AND THE NOISE KEPT MY WIFE FROM RESTING. AFTER THE FIRST NIGHT IT WAS NOT AN ISSUE. I HAVE STAYED HERE BEFORE AND RETURNED BECAUSE OF THE QUALITY OF THE HOTEL AND ITS STAFF. I WILL STAY HERE AGAIN SOON.

Phenomenal stay!! Room was very clean, bed was comfortable, breakfast was outstanding! All staff was very friendly. Definitely would stay again if we have the chance to!

Great night and great breakfast. Arrived late and woke up to a great breakfast with friendly staff.

Overall good; room is spacious, nice amenities, comfortable, and quiet.

Excellent. I will stay here again. Was very comfortable and spacious. Good deal for the cost.

I loved everything! My favorite hotel....I really liked our room and that their pool area is open. Until midnight for adults.

Room was more spacious than normal. Breakfast head great variety and healthy options. Highly recommend!

The hotel was very nice - staff, full breakfast, pool, beds. We had one problem - sofa bed. The sofa bed mattress was no more than a box springs and not at all comfortable. This was also true of our other room.

When we arrived, our room had been given away. We ended up getting placed in 2 king suites rather than the 1 double queen suite we had booked. The rooms are clean and the beds are very comfortable, but the sofa bed was very uncomfortable for our children. We had previously planned to put 2 kids in a queen bed and 2 kids on a blowup mattress we brought with us. Because of the room mishap, we were unable to do this and the kids had to sleep on the sofa bed. The breakfast was very good, but we were told when we checked in that breakfast was served until noon. We found out in the morning it was till 10:30. There is an ice machine on each floor which was very nice. Also a water bottle filling station with fantastic water. We found these both helpful since we were on a long road travel. Other than the miscommunications, it was a pleasant experience.

This is a great location, right off I-65 and just minutes from the Corvette Plant and Museum, as well as tons of restaurants and shopping. The hotel has a very nice free breakfast, super comfy beds and if you like a strong shower heads, this is your place! I stayed in room 105, away from the elevators and pool, and I was amazed how quiet the room was! Much better than other hotels in the area! Great place to stay!

Loved this Hotel, it was very clean and comfortable. The staff was so friendly, from the check to check out. I did not get the name of the check out clerk on July 3rd, but it was poring down rain and she offered own personal umbrella to my husband. We had parked out a way and he was going to pull our car under the awning , so we could load our luggage. She let him use the umbrella, came outside to retrieve it , plus the luggage cart. Love this hotel and will stay again, would recommend it to our family and friends.

The hotel was nicer than expected, the suite was large, the breakfast was great, everything was very clean and the staff was super helpful! The hotel is located near plenty of restaurants and shopping.

What a great hotel. Came in to the hotel and found hot coffee and chocolate chip cookies after the WKU football game! What a pleasant surprise! The hotel clerk was polite and helpful. The rooms were clean and we were quite pleased!!

Enjoyed our time at this hotel while here for WKU Homecoming! Will definitely be back and recommend this hotel to all my alumni.

The room wasn't all that clean to begin with but they "forgot" to clean it the next day....told me to bring my dirty towels to the front desk and they would give me clean ones....really! Nothing to recommend bout this hotel.

A good trip and a clean hotel. Very new and not on the beaten path. Hard to find.

Recently built...Great staff and very knowledgable area. ..good locationwith ref to the interstate

Room options

Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

Queen 2 | Sleeps 6

Suite, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Country Inn & Suites By Carlson

Everyone (13) Couples (6) Business (1) Family (5)
4

nice hotel, but

Everyone

We stayed here the day before the Eclipse - the hotel was sold out. We arrived at 230 but were not allowed to check in till 3. When we returned a little after three there were a dozen people waiting in line to check in. We waited nearly a half hour to check in. This was unnecessarily rigid and unfriendly on the part of the staff. They could have registered us early, but just not given us our keys -or, better yet - just asked us to please wait till 3 to occupy the room. We would have gladly complied. They created unnecessary delays and discomfort for not just us but a lot of guests.

By , from Cincinnati on Aug 22, 2017

Review comment responded on Aug 25, 2017

Thank you for your feedback. Guest satisfaction is very important to us. We will work hard to diligently address the issue you expressed for future events.

5

convenient & good value

Everyone

Pleasant stay, convenient to the I-65 and has many restaurants to choose from.

By , from Cincinnati, OH on Aug 20, 2017

Review comment responded on Aug 22, 2017

Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again in the future.

5

nice hotel close to good restaurants

Everyone

I've stayed at other area hotels and paid more. This hotel was a far better value. I visit the area 3-4 times a year and this will be my new go-to-place. The staff was friendly and helpful.

By , from Daytona Beach Fl on Apr 23, 2017

Review comment responded on May 17, 2017

Awesome! Thank you!

5

construction noise

Everyone

THE FIRST NIGHT THE CREW DOING THE LANDSCAPE WORK AT THE NEW CONSTRUCTION NEXT DOOR WORKED UNTIL LATE IN THE NIGHT WITH SKID LOADERS AND THE NOISE KEPT MY WIFE FROM RESTING. AFTER THE FIRST NIGHT IT WAS NOT AN ISSUE. I HAVE STAYED HERE BEFORE AND RETURNED BECAUSE OF THE QUALITY OF THE HOTEL AND ITS STAFF. I WILL STAY HERE AGAIN SOON.

By on Apr 1, 2017

Review comment responded on May 3, 2017

Sorry to hear that, but we do look forward to seeing you again. If you have and concerns feel free to contact our front desk staff 24 hours per day!

5

on our way home from bott conference in la

Everyone

Phenomenal stay!! Room was very clean, bed was comfortable, breakfast was outstanding! All staff was very friendly. Definitely would stay again if we have the chance to!

By , from Ontario on Jan 23, 2017

4

great stay

Everyone

Great night and great breakfast. Arrived late and woke up to a great breakfast with friendly staff.

By on Jan 17, 2017

Review comment responded on Feb 23, 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our breakfast. We look forward to your next stay.

5

nice hotel, good value

Everyone

Overall good; room is spacious, nice amenities, comfortable, and quiet.

By , from Cincinnati, OH on Oct 30, 2016

Review comment responded on Jan 14, 2017

Thank you!

4

very nice hotel. extremely clean and comfortable.

Everyone

Excellent. I will stay here again. Was very comfortable and spacious. Good deal for the cost.

By , from Mississippi on Oct 18, 2016

Review comment responded on Jan 14, 2017

Thank you!

5
Everyone

I loved everything! My favorite hotel....I really liked our room and that their pool area is open. Until midnight for adults.

By on Oct 18, 2016

Review comment responded on Jan 14, 2017

Thank you!

4

step above most hotels.

Everyone

Room was more spacious than normal. Breakfast head great variety and healthy options. Highly recommend!

By on Aug 15, 2016

Review comment responded on Sep 19, 2016

Thank you!