Sol Nessebar Mare4.0 out of 5.0
Recent guest reviews
To summarize, bulgarian people in general are so unfriendly it is difficult to want to come back... Yesterday the 20/08/2017 we went at the Embarcadero for a sandwich and the employee there almost insulted us because we were too late for a sandwich...maybe because we were not russian or bulgarian. Thats a shame because doing this in front of children can be traumatizing for them...however most of the staff is friendly except in the kitchen, where they really make it obvious they dont like you. The food is average but OK, the good thing about Bulgaria is that you can find all sort of fresh juices for a very cheap price around the hotel, and the aqua parks (action & nessebar) are nice too. If you take the bus to go to the old town, people will try to rub you when you buy a ticket, and make you feel they dont like strangers...its like that everywhere, all the time So next year we will go to spain or italy
I stayed in the Mare. Rooms clean but basic. I was a little disappointed that our room faced the road, but as it turned out it was the best place, as when we were there end July 2017 the temps rose to 46° and all sea view /pool rooms were in full sun all day, at least we had a cooler balcony. Food was awful in the restaurant..I know you can't please everyone but the food was repetitive and very rarely hot...well actually never hot even though we tried different times .If you have smaller kids get to the restaurant as soon as it opens if you want to get a chance for them to see evening entertainment. Entertainment for adults in the evening was from 9.30-10.30 ..animation team shows only. Pool was great but as their was 6 adults in our party we took shifts on the sun bed run..be down by 6.30am to choose your beds we needed 8 so 2 of us went and then sit and stay...grab coffee from the reception bar on the way down...don't move til 8am or the pool guy will take the towels and anything else you have left. Snack bars round the pools had far better food than the restaurant. Mare..Giant hot dogs Der Biergarten..Sausage saurcrat + giant Bretsals ( not pretsals ) Palace.. Pizza+donuts +paella Bay..Burgers Beach .. Paninis...best of all Try all of them but be prepared to wait as they are cooked to order You get 1 visit per week to the Italian restaurant in the palace it's great..lovely hot food and lovely staff. Booking is required at Palace reception between 9am-4pm . Use any pools over the 3 hotel site but you only have priority over the sun beds at your own hotel..you will be asked to move if guests can't have a sunbed at their own hotel. Lots of rules lol but it seems only the sunbed rule is applied aswell as the swimwear rule in the restaurant so make sure your dressed and dry if you want to try lunch. If your English you will struggle to make a normal meal from the choice..for most of my stay my daughter and I had cheeses and salad and fruit. The meat choices were the same every single meal ..Chicken . Pork . Beef just with a different sauce. There was also a fish choice. A few veggie options of stuffed aubergines and peppers..None of us tried the Shark or Rabbit options. We travelled with Thomas Cook and I am sure the 4* rating in the restaurant can't be theirs..it is a 2-3* at the most. Visit the town of Old Nessebar it is lovely. Please note there are NO perfume shops in Bulgarian so go duty free at the airport The cigarettes which are English brands are very cheap I paid £26 for 200 L+B Lots of branded ( fake ) clothes and bags etc but as long as you realise non is genuine and you like it As for haggling over prices on the stalls they rarely come down more than a couple of lev. As a seasoned Traveller this was my first visit to Bulgaria and I don't think I will return. You do get the impression that if your not Russian you aren't that welcome..the saying is " The Ruble Talks " which is a shame. One thing is for certain and that is I will never return to SolNessebar Mare /Palace or Bay Hotels. As a group of 8 in 3 rooms we paid over £8000 for our holiday..defo not worth more than half.
Sol Nessebar Mare, is a very good location to spend the holiday together with your kids. It has everything a child needs to have fun. Good outdoor pools, entertainment, Aquapark. it is designed so that kids have fun while parents relax.
First of all I don't like giving bad reviews but this has just to be said. Let's start with the positives. It's a nice hotel, nice surroundings, good location, nice views but anything more? Sadly no. At checkin they keep your passport or ID Card for later registration telling you you get them back the next day. Very strange but I did not argue at that point but still there was something boiling in me. There's absolutely NOONE dear management except police or similar that takes your passport and gives it back to you later. I returned later that day and got it back. Ok, I asked the clerk for the best way to get into Nessebar. He told me I had to come back later because there were a lot of people to check in. A lot????? We were merely a dozen families in the bus, with children tops 30 people and they were two. And that's a lot? And he couldn't give me one minute to answer me? Not to mention his attitude and tone. Let me tell you, you're not cut out to work in the service industry and neither does your female colleague from that day. If you don't want to be "bothered" by people asking questions, what about a job where you don't have to deal with customers? So let's move on to the food. I'll make it clear, it's disgusting. It's barely edible. I'm on a french fries and raw vegetables diet. That's about the only thing you can eat. You can't mess up french fries, do you? I thought the same about grilled bell peppers, but what do you know, inedible. Although I'm careful with raw food here. How the heck should I know if it's properly washed or not? The cooks have a look on them I don't know what the hell is wrong with them but even my daughter keeps asking me why practically everybody from the hotel staff looks unfriendly. Sometimes sadly it's not only the looks. Asking if the "food" he has prepared is vegetarian he doesn't know the answer or is not sure. How about that? Come to think of it, it's almost funny. The hotel room isn't that clean, filthy carpet, filthy bedsheets although to be fair the maid on the 6th floor is genuinely friendly and not made up friendly. It's a real shame because this hotel has so much potential, just train the personnel to be friendly and hire some real cooks and this will be a top notch resort. Sadly the above has ruined pretty much everything for me, I don't care much for fancy resorts, slides, animation and so on. But I do care for food and the absolute minimum of friendliness and professionalism. If I'd spent only 500€ I wouldn't complain, but for this kind of money I would had a perfect stay in the Canary Islands, but I wanted to check out another destination. Btw, dear management I'm here until Tuesday, maybe we can have a little chat. And I sincerely hope you take my complaints serious. Complaints are a great way to improve. Please do something about it. Yours sincerely.
Everything was excellent . I know quite well Bulgaria so I did not put my expectations so up. Anyway price was good enough to take the risk. What to say...everything marked 8 to 10. It s really ideal for a family with young kids. They do so many activities that kids are always busy. Food variety is very good. You will always find so much food that you will never be disappointed. Just maybe one of the restaurants (the italian one) should work better on desserts and generally speaking the italian dishes. Very clean. Spotless. Definitely great vacation and I will come again ! Thanks to all the staff. Smiley and supportive.
Was really worried about staying at this hotel due to reading the reviews on here, but had nothing to worry about. Had a great holiday. Room clean and tidy. Plenty of space for four of us. Plenty of room for clothes. Room cleaned daily. Restaurant had loads to choose from and I am a really fussy eater. Can get very busy. The italian restaurant definitely worth a visit. Food is delicious.All kinds of snacks available all day. So you will never go hungry. I recommend the hot doughnuts... brilliant evening entertainment. Really enjoyed 99 % of the shows. Animation team work really hard night and day. Plenty of activities through out the day. Beach area ok, beach can have a lot of seaweed at times.kids loved it. Water slides enjoyed by all in our party. Nessebar old town definitely worth a visit. Absolutely beautiful. We used a hotel taxi, which was 15 lev each way. Plenty of extra childrens activities offered at night, like bumber boats and cars, but cost extra. Only a few negatives. They need to sort out getting the mixing of the fizzy drinks at the snack bar and other drinks stations. Either like drinking syrup or carbonated water, not good. Could heat the indoor pool a few degrees ( had rainy day and had to use indoor pool which was freezing ). They could also work on customer service. Some staff very rude. All in all had a great holiday and would recommend this hotel to people with children.
Excellent holiday with very good services. Food very good! Maximum fun for parents and children. The water park is very good for children and well organized. Easy access to the sea and good beach. Parking the hotel is an advantage for those who drive by car.
I was here 2 years ago with my family. It was one of my best holiday ever. The hotel was soo perfect, I loved every minutes there. The food was amazing, the beach was clean. The only "problem" was that the hotel is on the outskirt, that's why you have to take a 20 minutes long walk before you arrive to Nessebar center. But absolutly recommended!
We have history with Bulgarian seaside, so I can compare this hotels with other from Sunny Beach, Albena or Golden Sands. We choose this hotel for the happiness of our children, 11 and 9 years old. And we didn’t mistake. There were (+) and (-) but overall our kids were very happy and that was most important. Room: we stayed on the 7th floor, sea view. The view was amazing and in the night was quiet. The room had nothing spectacular, but was clean and had anything we need it. We don’t go in holiday to stay in the room, so for us provided everything we need. Staff / Personal: the most polite, smiling and helpful personal on the Bulgarian seaside. We met during our last holidays some rood personal but here was not the case. Entertainment: the waterpark makes all the money! Our kids loved to have fun in all waterpark attractions. About the animator’s team: I used to work in an animation company and I know how hard it is this job. I have just good words for their work: they were great, smiling, helping and having fun. Also they had good shows every night. In the evening also there are some attractions for kids that we paid, but we consider that normal because outside the hotel was nothing for kids. Our son is a basketball player so we enjoyed playing basketball at the court. Beach: there is a beach terrace with beach bar, in front of Sol Bay. We loved that the sand was silky, without stones. Food: here is the negative review. The quality and the variety of meals wasn’t at our expectations level. Almost the same food for 7 days, at lunch and dinner time. It is the first time in years when at all-inclusive we didn’t eat any deserts (just fruits). We didn’t miss them, but I think they have to improve their meals. For the Italian restaurant we wanted to go in our last evening in the hotel, we went to make reservations with a day before and there were booked for 2 days. So if you want Italian food make the reservation from time. Important: WiFi - it is provided, but in the room or at the pool the connection was poor. Bottom of all, our kids were very enthusiastic and for us this represent a very good holiday. They want to come back next year, it is the first time when they ask for this. At leaving my husband met the quality manager at the lobby and they had a good conversation about our holiday in their hotel. We felt that they are truly interested in our feedback in order to make thinks better in future. Good luck, hope to came back here!
Just got back from a 11 night holiday . Have to say a very big thanks to all the staff at sol nessbar mare that made it a very special for my wife and myself. Our room was on 3rd floor with a great view. Nice and clean and big thanks to the cleaning staff. Food was different to would we are used to but I enjoyed it,a good selection to pick from. The staff made our anniversary very special with bottle of bubbly ,fruit and chocolates. Oh and the towels made into swans with flowers petals on the bed. Had great fun with the bar staff . So much to do and we noticed they keep the kids happy must of the time. Don't think I can say any thing bad we would return for sure.
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Sol Nessebar Mare places you within 2 miles (3 km) of Nessebar Stadium and Aqua Paradise. This 342-room, 4-star hotel has a full-service spa, a free water park, and free breakfast. Also near this Nessebar hotel are Sunny Beach and Archaeological Museum.
Free breakfast is included with your stay. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.
The 342 rooms are air-conditioned and have an array of amenities, including balconies, sofa beds, and refrigerators. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Desks are also standard.
Guests of Sol Nessebar Mare have access to a full-service spa, a free water park, and a nightclub. For transportation, you can make use of an airport shuttle (available 24 hours) for BGN 60 per vehicle one way, as well as a free theme park shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include an indoor pool, an outdoor pool, and a children's pool.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 358 reviews