The service here is amazing. The property itself could use a little refresh but for the price we paid on Orbitz it was fantastic. Great location and safe. Would definitely return.
Everyone was very friendly, and helpful. The desk clerk let our son help code the keys, which absolutely delighted him. Our room overlooked the park, which was lovely during the day.
Concierge sent me info and contact number that was incorrect. It was a boilerplate email generated and the concierge was mostly u reachable throughout the stay and did not return calls. Housekeeping was inconsistent and left vacuum and never refilled items. Service took 40 minutes to get anything.
Great facility great staff. Attention to detail and on top of guess needs.
Our family was there for a few days of sightseeing, and we were close to everything! Though my daughter would have loved to have a pool at the hotel, everything else was wonderful!
The bathroom was most memorable -- big, perfect and immaculate. But every inch of that space came at the expense of the room, which was not quite the size offered by a Holiday Inn. But it too was squeaky clean. The staff was terrific (except for the maid who entered as she knocked). But the hotel is compromised by being part of a large residential project. The residents get all the best views; the hotel guests are on the bottom. The location isn't quite as good as The Four Seasons or even the Taj. Understandably, the Fairmont Copley Plaza and The Parker House have far more genteel charm.
The staff, front doorman to housekeeping make you feel so welcome. Even upon checkout, we were offered a bottle of water...a very nice gesture. There is valet parking and on-site self park, which be pricey. Consider carefully if you need a car - Boston roads are very confusing anyway. The location is a very short distance from Boston Commons and many theaters; a perfection location for both.
They made sure to make us feel welcome and happy in our visit.
Located in Downtown Boston, The Ritz-Carlton, Boston is within a 5-minute walk of Boston Public Garden and within 15 minutes of other popular attractions like Boston Common. This 193-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a gym.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 7 AM to 11:30 AM and on weekends from 7 AM to 1 PM.
Guests can expect to find WiFi and 49-inch LED TVs with satellite channels and Netflix. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include safes, phones, and ironing boards.
Guests staying at The Ritz-Carlton, Boston enjoy access to a full-service spa, a gym, and free WiFi in public areas. Valet parking is available for USD 65 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
