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Recent guest reviews

Convenient location, friendly and helpful staff, good facilities, neat and clean - value for money

Good clean front desk lady was nice very helpful due to covid they did they best with keeping me safe bagged breakfast lunch was nice

The location is just off the highway. The property is VERY clean and nicely appointed living room. The staff is very friendly. The breakfast was great. The bed was very comfortable. It is great value. Oh, and it was very quiet.

Numbers in the outside of room were too small to read from the car or parking lot.

No wi-fi in the room??............... ........................................

Phone in room did not work. So when toilet plugged up tried to use our cell to call they didn’t answer those calls. So got dressed and walked to the desk. Asked for maintenance. Was told he was asleep and would not be awakened. I asked for a plunger to do it myself. Was told they did not have one. No offer to change our room. Next day went to desk again and talked to a different person. By then the toilet was so full it would take a pump to clear it. This person gave us a new room for the last few hours of our stay and she apologized because we were not offered one the night before.

No ice on the whole property for the 3 days I was there No parking Rude staff

The location to highway is the draw. Hotel is fine, basic met our needs

Nice comfortable hotel. Staff were nice and weren't intrusive. Check in/out processes were quick. Had some billing issues that are still pending.

Good value, decent breakfast. Convenient location.

Check-in was fine but a bit brusque and impersonal. Room was clean and comfortable and quiet. Breakfast was above average for chain motel complimentary meals. Very difficult to get in and out of parking area from Route 4.

Ugh... Bates motel revisited. Will not stay here again

This place was absolutely disgusting. It has bugs, it has black mold, and the worst was a bunch of truckers literally sat outside our room drinking and smoking, on a curb. Why did they pick our room--who knows? But they stayed up all night. It felt unsafe. It was so unclean we almost left at 3am. It was literally covered in filth with flies flying around. We would like a refund.

Toilet didn’t work properly, they just make the beds and change the towels, the whole 6 days that we stayed a soap paper was at the same spot in the bathroom floor, the las night they when we got to our room the keys was blocked and when I went to the front desk there wasn’t anybody to help me.

Good value, very helpful and conscientious staff and bright, airy, clean and well/supplied breakfast room. We enjoyed our stay.

Check in took forever with inexperienced desk staff. Room was adequate but run down. Breakfast was okay but inadequate space for the very large number of guests.

Room wasn’t ready when I tried to check in at 5pm. 2nd floor room but no elevator! Toilet seat broken so it slipped off. Lamp next to bed wouldn’t turn on. Room smelled like air freshener, which always makes me nervous.

Good, close to the event we went to see. Nice place . Coffee was good

We arrived at Logan Airport at 1 am and got to the hotel by 2:15 am. The gentleman at the desk was extremely helpful and accommodating. We appreciated his suggestions as to where we could purchase food at that hour. The rooms were very comfortable and we appreciated that the air conditioning was on high as it had been a very hot day. Everyone slept well and the well-stocked breakfast hit the spot. All staff were warm and friendly. The pool also looked great - nice and clean and well cared for. We enjoyed our stay.

Bedford St Lexington MA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located 2.1 mi (3.4 km) from Lexington Battle Green, Quality Inn & Suites Lexington is within a 10-minute drive of other popular attractions like Burlington Mall. This 204-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 10:00 AM. Enjoy a bite to eat at Margaritas, the hotel's onsite restaurant.


Rooms

The 204 accommodations feature dining areas. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include microwaves, refrigerators, and coffee makers.


Property features

Quality Inn & Suites Lexington features a fitness center, free WiFi in public areas, and conference space. There's free parking and a free area shuttle. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Quality Inn & Suites Lexington

Everyone (29) Couples (3) Family (2)
5
Everyone

Convenient location, friendly and helpful staff, good facilities, neat and clean - value for money

By , from Chicago on Oct 7, 2020

Review comment responded on Nov 9, 2020

Hello, Jackie! We very much appreciate your recent stay with us last month at Quality Inn & Suites in Lexington. Also, thank you for your kind and thoughtful review! Our staff works hard to earn the smile on your face or in each review! We will be sure to let them celebrate your words! We hope to have you stay with us again sooner than later... especially where our hot breakfast meals are back in operation - with modifications as of November 2nd! Until we see you again, stay healthy and safe!

5
Partner Couples

Good clean front desk lady was nice very helpful due to covid they did they best with keeping me safe bagged breakfast lunch was nice

By , from New York on Jul 20, 2020

Review comment responded on Nov 9, 2020

Greetings, Juwan! Thank you for staying with us at Quality Inn & Suites in July of this year. Yes, the pandemic has been a challenge for us all, but, thanks to guests like you, we continue to provide shelter and lodging for those in need as well as keep things going as smoothly as possible. Our staff appreciates your kind words and we appreciate the shout-out for the breakfast bags! As of November 2nd, we are back serving hot meals again - with new modifications - but, the menu and delivery has been well-received! You'll have to come check it out! Until then, be well and staff safe!

5
Partner Couples Business Business

The location is just off the highway. The property is VERY clean and nicely appointed living room. The staff is very friendly. The breakfast was great. The bed was very comfortable. It is great value. Oh, and it was very quiet.

By , from Kennebunkport Maine on Jan 9, 2020

Review comment responded on Nov 7, 2020

Hello, Dr. Don! We wish to thank you for your stay with us at Quality Inn & Suites back in January of this year. As we know, the world has endured many challenges since that time with the pandemic. We hope you are staying healthy and we look forward to a chance to have you return and visit with us again, sooner than later!

5
Family Business Business

Numbers in the outside of room were too small to read from the car or parking lot.

By on Oct 22, 2019

4
Family Business Business

No wi-fi in the room??............... ........................................

By on Oct 19, 2019

2
Everyone

Phone in room did not work. So when toilet plugged up tried to use our cell to call they didn’t answer those calls. So got dressed and walked to the desk. Asked for maintenance. Was told he was asleep and would not be awakened. I asked for a plunger to do it myself. Was told they did not have one. No offer to change our room. Next day went to desk again and talked to a different person. By then the toilet was so full it would take a pump to clear it. This person gave us a new room for the last few hours of our stay and she apologized because we were not offered one the night before.

By on Oct 19, 2019

3
Everyone

By on Jul 22, 2019

1
Business Business

No ice on the whole property for the 3 days I was there No parking Rude staff

By on Jul 19, 2019

3
Everyone

The location to highway is the draw. Hotel is fine, basic met our needs

By on May 24, 2019

4
Everyone

Nice comfortable hotel. Staff were nice and weren't intrusive. Check in/out processes were quick. Had some billing issues that are still pending.

By on Feb 4, 2019

Review comment responded on Mar 19, 2019

Thank you for taking the time to review our Hotel. We sincerely appreciate your feedback and apologize that our staff did not accommodate your requests. Your comments have been shared with the Hotel General Manager who will work with our staff to make improvements where possible. In the meantime, we hope to welcome you back to our Hotel someday soon. Thank you for choosing Quality Inn Lexington.

Quality Inn & Suites Lexington

440 Bedford St, Lexington, MA 02420
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