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Quality Inn & Suites Lexington

2.5 out of 5.0

Recent guest reviews

We needed a place to stay to take our daughter to college. We combined the trip with some vacationing in the Boston area. The rooms are reasonably comfortable and clean. Our first stay we had a room with two double beds, and the condition of the room was not as nice as the second stay, when we had a room with a king sized bed. That room was updated more recently and had better appearance and cleanliness. The complimentary breakfast is excellent - good selections and variety. We also enjoyed the Mexican restaurant (Margarita's) right on the hotel site.

This is an older hotel....at first disappointing. BUT it is extremely well managed. The service is excellent,the employees are constantly working, cleaning and tidying up. The breakfast area looks like any other but there are three or four workers replenishing the food and cleaning the tables. We have never seen this at other hotels and we travel all the time. It's not luxurious but it's an outstanding place well worth the stay. We stayed 3 nights.

Was unaware it was more like a motel with its outside doors.

This hotel is ok for budget traveler especially in a suburb of Boston. The access is a little challenge. Surrounding the area are mainly residential and a few small offices. Most of the action you have to drive a long way. My room was at the very end of the main building (odd as a lot room available). The breakfast area is good, not a whole lot of variety, but adequate.

The room was just fine the free breakfast in the morning is also OK I just flew in for a doctors appointment and stay one night only

Garbage truck shows up at 5:45. No elevator. One ice machine for all of the buildings.

convenient, relatively cheap, no issues, clean and comfortable

Comfortable and no complaints. The comp. breakfast was actually very good. Only did a short 2 day stay to drop son off to college in Boston which was only about 35-45 mins away depending on traffic.

The staff were friendly upon arrival. The room was clean and comfortable.

I stayed for one night in mid February. The place is a bit run down, but the staff was very friendly. The pillows were very small, otherwise the room was fine. Television reception was poor, as if it were antenna instead of cable. I judge hotels heavily on the plumbing - this was the worst. The tub would not drain, so after even a brief 5 minute shower you are standing in ankle-deep water.

There was a weird spot on my ceiling that may have been water damage. And some cobwebs and dust in the top corner in my ceiling. Other than that it was nice.

The hotel was fine, the only issue was we were on the 1st floor, 18 wheeler trucks parked in front of our room, at least 8 times throughout the night, they let the trucks idle. Needless to say very loud. I would recommend the hotel as long as you get a room on the 2nd floor.

Location was easy to find, motel was clean, comfortable, everything worked. Staff was courteous.

I reserved a non smoking room and when we arrived I was told the booking was for a smoking room and that was all they had available. The room was at best OK. But the bathroom was very dirty. The toilet only flushed completely after about 3+ flushes. Called front desk and they sent someone to fix the problem. Did not fix it. There were hairs in the bed. and the curtain pull was so sticky that I didn't want to touch it. The hot tub was boarded up and out of service. Most of the staff were completely unable to speak English. EX: the pool guy had to go get someone else to come and tell us that they needed us out of the pool for 10min to clean/test water.

We've stayed here a number of times over the last 10 years. The hotel has slowly gone down in quality. Price reasonable for the area but rooms could be in better shape. There are other hotels at comparably rates near by that are in better condition.

Very convenient to freeway system and only a mile from Lexington. Courtesy breakfast is among the best I've had. Staff was efficient and helpful. Room was large and quiet.

Everything was fine and the staff was very helpful

I hated the fact we only could get a smoking room. All my clothes smelled like smoke. It was disgusting. The breakfast was the same every day. It was edible. I will not go back here.

Last minute booking on a work trip and everything was great. Only drawback was we were right next to the pool which got very loud in the morning as we were trying to sleep a little bit.

The site said there was a microwave. They had none . Yet they had a fridg but they said they did not have one. The sink had stains, the ceilings had cracks in them. I was in a none smoking room and the bed spreads had burn holes in them. These rooms are not worth the price. I will never stay there again.

Room options

Standard Double Room, 2 Double Beds, Smoking

Full 2 | Sleeps 4

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Business Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Business Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Quality Inn & Suites Lexington

Everyone (11) Couples (14) Business (10) Family (10) Friends (1) Other (2)
4

good value and convenience

Everyone

We needed a place to stay to take our daughter to college. We combined the trip with some vacationing in the Boston area. The rooms are reasonably comfortable and clean. Our first stay we had a room with two double beds, and the condition of the room was not as nice as the second stay, when we had a room with a king sized bed. That room was updated more recently and had better appearance and cleanliness. The complimentary breakfast is excellent - good selections and variety. We also enjoyed the Mexican restaurant (Margarita's) right on the hotel site.

By , from Penfield, NY on Aug 24, 2017

4

what you see is not what you get

Everyone

This is an older hotel....at first disappointing. BUT it is extremely well managed. The service is excellent,the employees are constantly working, cleaning and tidying up. The breakfast area looks like any other but there are three or four workers replenishing the food and cleaning the tables. We have never seen this at other hotels and we travel all the time. It's not luxurious but it's an outstanding place well worth the stay. We stayed 3 nights.

By , from Stamford, CT on May 26, 2017

3
Everyone

Was unaware it was more like a motel with its outside doors.

By on Apr 25, 2017

3

nice quiet hotel in a small town at least 6 miles

Everyone

This hotel is ok for budget traveler especially in a suburb of Boston. The access is a little challenge. Surrounding the area are mainly residential and a few small offices. Most of the action you have to drive a long way. My room was at the very end of the main building (odd as a lot room available). The breakfast area is good, not a whole lot of variety, but adequate.

By , from Milpitas, ca on Nov 20, 2016

3

just what need for a day trip

Everyone

The room was just fine the free breakfast in the morning is also OK I just flew in for a doctors appointment and stay one night only

By on Oct 31, 2016

3

noisy.

Everyone

Garbage truck shows up at 5:45. No elevator. One ice machine for all of the buildings.

By on Oct 28, 2016

4

good for the $

Everyone

convenient, relatively cheap, no issues, clean and comfortable

By , from midcoast Maine on Sep 26, 2016

4

short 2 day stay to drop son off to college.

Everyone

Comfortable and no complaints. The comp. breakfast was actually very good. Only did a short 2 day stay to drop son off to college in Boston which was only about 35-45 mins away depending on traffic.

By , from West.County, NY on Aug 31, 2016

4

clean and comfortable

Everyone

The staff were friendly upon arrival. The room was clean and comfortable.

By on Mar 7, 2016

2

needs a renovation

Everyone

I stayed for one night in mid February. The place is a bit run down, but the staff was very friendly. The pillows were very small, otherwise the room was fine. Television reception was poor, as if it were antenna instead of cable. I judge hotels heavily on the plumbing - this was the worst. The tub would not drain, so after even a brief 5 minute shower you are standing in ankle-deep water.

By , from Fort Myers FL on Mar 1, 2016