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Best Western Plus Boston Hotel

2.5 out of 5.0

Recent guest reviews

The location is convenient to downtown with the complimentary shuttle bus and free parking. It is not that far from the airport, although tricky to find as the signage of the hotel is not very obvious when trying to locate it after dark. There are not many places to eat within walking distance of the hotel that we found and it didn't appear to be a great place to walk around locally.

With an early morning appointment at BU Hospital, the location of this hotel was perfect. The room was generous, as was the breakfast. The problem was noise. Our room faced a fenced construction or demolition site, and they were banging around all night long.

My wife an daughter were so worried about the neighborhood (the way it looked and the number of homeless wandering around, the ongoing construction and dumpsters, the adult-themed amusement across the street) and we were so worried about leaving our car in the parking lot overnight that we didn't even bother to go inside. We booked another hotel in another part of town and never looked back. I rated the Staff, Hotel Facilities, Room Cleanliness, and Comfort all a neutral 3 rating because we didn't even enter the building; the neighborhood was that much of a turn off.

Our room was newly renovated, so It was really nice, clean and very big.. BUT the location of the hotel is not great. It's a bit of a walk to the city, which we didn't mind, but there were some undesirables hanging around outside which made us feel a little unsafe. A bit of a dodgy area.

The staff was pleasant and accommodating of our needs, the room was well appointed and very comfortable. Everything you expect from a well run hotel.

Cozy environment, friendly staff, free breakfast, walking distance to hospital and local transit stations and or bus stops. Many resturants to choose from to eat and is very close to the heart of the city where you can enjoy night life activities. .

This is our second time staying at this hotel. Rooms have been wonderfully renovated. It's still ongoing though which could be an issue for some people. We only stayed for the night.

We drove up to this hotel surrounded by homeless and garbage. There was nowhere to park and we didn't feel safe. I felt mislead by online pictures & orbitz & reviews. I never would have stayed here with children. We cancelled our reservation in person (the staff was very respectful). The lobby was fine but the outside conditions were terrifying. People in line in front of me complained about broken AC. Room windows were open.

The hotel itself was nice but when i got to my room it smelled stale, when i asked the house keeper for some air freshner but that didnt work either

Booked at this hotel because I was unable to get a room closer to Longwood medical area at a rate anywhere near the one I got here. They offer parking, as well as shuttle service to Longwood, so I figured I'd give it a try. The hotel was easily accessible from Route 93 and the free self parking was adjacent to the hotel. The double room had 2 queen beds and a separate sitting area. It was clean and comfortable. The free continental breakfast was much better than I expected. All the staff were helpful and friendly. The hotel is in an industrial area, and the outside noise can be a little intrusive, especially earlier in the evening. It died down by 9 or So.

The hotel is right next to an industrial district, which acts as a natural alarm in the morning. The hotel does recognize this and provides ear plugs, which most hotels in the area will tell you to basically get over it. The area isn't the best, but it's right by bus access and walking distance to the train. I can't stress enough how great the staff is...we were going to miss our train and they had the shuttle driver make an extra trip to drive us all the way to our final destination. If you're looking for an inexpensive, decent hotel with a tremendous staff then stay here. If you are high maintenance and require down pillows and room service, this isn't the hotel for you.

The hotel, staff, breakfast, free parking weternal perfection!

The hotel staff were great and the room was excellent - only drawback is you need a car or taxi as the hotel is not close to the subway or bus stops

free parking was definitely a bonus!! walking distance to Fenway!

We had a great stay at this hotel. Staff was so helpful and friendly ! Breakfast was great. Room is beautiful and clean. Management and staff do an excellent job making your stay enjoyable

I was in town to visit family. I enjoyed my stay there very much. I would like to return at a future time. Desk clerks were very conscious and helpful.

Overall the hotel was a great deal. There was construction going on but we still found a spot to take advantage of the free parking. Room was clean but the location was a bit sketchy.

This hotel was located on a busy corner of which looked like local drug dealers and junkies. Also the back of the hotel looked over a dump and the other side was a funeral home.

Staff and room were excellent! It is very rare to see a hotel where every staff member was friendly and went out of their way to be helpful. This hotel experience was very pleasant due mainly to their excellent staff.

good hotel with nice breakfast, though in a noisy part of the city

891 Massachusetts Ave Boston MA

Hotel highlights

  • Walking distance to Boston Medical Center
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Boston Medical Center is a short stroll from Best Western Plus Boston Hotel, and other popular attractions like Boston Symphony Hall are within a mile (2 km). This 92-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Near the airport, it's also near Copley Place and Hynes Convention Center.


Dining

Start your day off right with a free full breakfast offered each morning.


Rooms

All 92 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Sofa beds, microwaves, and refrigerators are also standard.


Property features

Best Western Plus Boston Hotel features a fitness center, free WiFi in public areas, and a 24-hour business center. You can take advantage of free parking, along with a free train station shuttle. A multilingual staff is on hand to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Suite, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 3

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Queen 2 | Sleeps 4

Guest reviews for Best Western Plus Boston Hotel

Everyone (9) Couples (16) Business (14) Family (18) Other (4) Friends (16)
3

location and services

Everyone

The location is convenient to downtown with the complimentary shuttle bus and free parking. It is not that far from the airport, although tricky to find as the signage of the hotel is not very obvious when trying to locate it after dark. There are not many places to eat within walking distance of the hotel that we found and it didn't appear to be a great place to walk around locally.

By , from Hawai'i on May 13, 2017

3

very good except...

Everyone

With an early morning appointment at BU Hospital, the location of this hotel was perfect. The room was generous, as was the breakfast. The problem was noise. Our room faced a fenced construction or demolition site, and they were banging around all night long.

By , from Vermont on May 5, 2017

2

bad neighborhood

Everyone

My wife an daughter were so worried about the neighborhood (the way it looked and the number of homeless wandering around, the ongoing construction and dumpsters, the adult-themed amusement across the street) and we were so worried about leaving our car in the parking lot overnight that we didn't even bother to go inside. We booked another hotel in another part of town and never looked back. I rated the Staff, Hotel Facilities, Room Cleanliness, and Comfort all a neutral 3 rating because we didn't even enter the building; the neighborhood was that much of a turn off.

By , from New Jersey on Apr 26, 2017

3

nice hotel in not very nice area

Everyone

Our room was newly renovated, so It was really nice, clean and very big.. BUT the location of the hotel is not great. It's a bit of a walk to the city, which we didn't mind, but there were some undesirables hanging around outside which made us feel a little unsafe. A bit of a dodgy area.

By , from Southern Delaware on Apr 20, 2017

5

clean comfortable and pleasant horel and staff

Everyone

The staff was pleasant and accommodating of our needs, the room was well appointed and very comfortable. Everything you expect from a well run hotel.

By on Feb 27, 2017

3

nice hotel close to mbta, hospital, and downtown

Everyone

Cozy environment, friendly staff, free breakfast, walking distance to hospital and local transit stations and or bus stops. Many resturants to choose from to eat and is very close to the heart of the city where you can enjoy night life activities. .

By , from BOSTON MA on Feb 21, 2017

5

renovation made the hotel much better!

Families

This is our second time staying at this hotel. Rooms have been wonderfully renovated. It's still ongoing though which could be an issue for some people. We only stayed for the night.

By on Aug 14, 2016

1

scary, dirty, and dangerous area

Everyone

We drove up to this hotel surrounded by homeless and garbage. There was nowhere to park and we didn't feel safe. I felt mislead by online pictures & orbitz & reviews. I never would have stayed here with children. We cancelled our reservation in person (the staff was very respectful). The lobby was fine but the outside conditions were terrifying. People in line in front of me complained about broken AC. Room windows were open.

By , from chicago, il on Jul 30, 2016

3

nice hotel from outside

Everyone

The hotel itself was nice but when i got to my room it smelled stale, when i asked the house keeper for some air freshner but that didnt work either

By on Jul 25, 2016

4

close to boston medical

Everyone

Booked at this hotel because I was unable to get a room closer to Longwood medical area at a rate anywhere near the one I got here. They offer parking, as well as shuttle service to Longwood, so I figured I'd give it a try. The hotel was easily accessible from Route 93 and the free self parking was adjacent to the hotel. The double room had 2 queen beds and a separate sitting area. It was clean and comfortable. The free continental breakfast was much better than I expected. All the staff were helpful and friendly. The hotel is in an industrial area, and the outside noise can be a little intrusive, especially earlier in the evening. It died down by 9 or So.

By , from NH on Apr 9, 2016