Zénitude Bordeaux Mérignac3.0 out of 5.0
Recent guest reviews
This is a fully functional but boring hotel. With little effort at decoration or atmosphere, it meets traveller's minimal needs: reasonably comfortable bed, empty fridge, small kitchenette, decent breakfast. Its redeeming quality is its close proximity to the airport - walking distance, in fact - so if you have an early plane to catch, it's great. There is really no other reason to stay there. The requirement that guests haul their own garbage out to the dumpster - in my case in the dark early hours and with two big suitcases - is a ridiculous imposition. Garbage disposal is the function of a hotel and should not be handed off to guests. My overriding concern about this property is that travellers without a car will find it extremely difficult to get there. In my case, I took a bus from the Bordeaux St Jean train station and left the bus at the Dassault stop as directed by Google maps. This launched me onto a 45-minute trek at the unpaved side of a highway, dragging two heavy suitcases through underbrush. Eventually I came to the closed off street that led to the back end of an industrial estate and found my way to the hotel, tired, sweaty and frustrated. My conclusion: if you do not have a car, stay at the Ibis airport hotel, also close to the airport and easier to get to.
I choose "very good" for the following reasons : -staff very good professional and welcoming -Room very big (all the necessary to stay a few days) -location very close to the airport 10min by bus and between 40-45"min from bordeaux town by transport as well otherwise 30min by car -breakfast very poor I didn't like
This hotel is difficult to access unless you get a taxi - it's located in an industrial estate next to the airport. The bedding in our room was dirty/stained, and we had to ask 3 times over the course of an hour to get it changed - not ideal when it is 10pm at night and you want to go to bed. It didn't smell great either - particularly the corridors of the hotels. Overall, not a good stay and I wouldn't recommend it.
The staff spoke very bad englishand seemed uninterested by their customers.. The room was spotless and very dirty. There smelled lime and was humid in the room. The bed and the mattress were very bad. The room was on the first floor so maybe there were better rooms. The breakfast was good at least.
Nice and comfortable aparthotel with swimming pool in Merignac, the very last building of Avenue Neil Armstrong, after it, the airport. To access the Aparthotel there is a gate with a code that previously was sent by mail to us, in a confirmation mail. We stayed 2 nights, arrived Friday evening and left Sunday morning at 11:00am, 2 adults and 2 children, 8 and 12 years old respectively. The night receptionist that received us, was friendly enough, knowledgeable of places surrounding the aparthotel (although that bit was quite easy as there were no places surrounding the aparthotel, except a big squared building next to us, with a sign "Sexy Center" that later I found out was like a Hypermarket for adult's toys) (Go and explain that to my 8 year old girl) and spoke a little Spanish our mother tongue, very helpful. We had a one bedroom apartment booked with capacity for 4 people. The small kitchen appeared as you entered, with everything necessary for making a nice little dinner or breakfast, a two-burner ceramic hob, microwave, small fridge with freezer, enough plates, bowls, cups, cutlery for 4 people,( I missed a kettle), but having stayed in several others aparthotels in France a very good point about this kitchenette was the fact that had a washing up liquid dispenser stuck to the wall, sponge scourer, bottle and can opener, chopping board and sharp cutting knife and a kitchen rag, things that I was carrying all the way from Spain because other times found out when I arrived to other aparthotels that were non-existent and therefore forced to use my imagination like using shower gel or shampoo as washing up liquid, leaving a flowery and dandruff free scent to our scrambled eggs in the morning. Small sitting room with a sofa bed, where the children were going to sleep, a dinner table and 3 chairs (we were 4) and a flat TV set that was hung on the wall, then on the left and with no door, is the bedroom...with 2 bedside tables, double bed, table and chair and wardrobe with spare bedding items. The bathroom was inside the bedroom, was quite spacious, with bath tub and shower, free hand soap and another shower gel dispenser stuck to the wall, enough towels for the 4 of us and a sink with a mirror. If in need of a hair dryer, the receptionist could lend you one to be returned to them at the checkout. Not having a door in the bedroom meant no privacy at all with 2 children next door fighting because one wanted to sleep uncovered and the other vacuum packed...no privacy meant that even the falling of a hair on the pillow was a big noise, so imagine attempting to snore or even worse things... ;-) Also, the fact that to go to the toilet meant trekking across the bedroom did not made things any better... The weather in summer in Bordeaux is at times suffocating, so a negative point of this aparthotel is that there is not air conditioned at the apartments. Free Wi-Fi is advertised for this aparthotel but when we arrived we were informed that was not working that night but next day would be repaired, my son asked early in the morning for it, but was told by another receptionist that was not working either that day. It's got a nice and big swimming pool with a downside...the opening and closing hours. Opens at 10:30am and by 8:00pm is closed. Unless your visit to Bordeaux is just to catch a plane to another destination and don't pretend to move at all from the premises, you will enjoy the swimming pool fully...but if you came to Bordeaux as tourist, leaving a bit early in the morning to avoid the traffic jams famous and because Merignac is 30 min.away by car from the city center... and coming back after the sunset, you won't even smell the chlorine from your window! There is not a restaurant or coffee shop at the Hotel neither there are a single spot where to have a coffee or a hamburger or small dinner in case you don't feel like cooking after a long drive around the aparthotel complex, the only option they gave us was to visit any other hotels around us...we ended up having a machine coffee terrace time at the Ibis Budget Hotel close to us! So a recap would be...The negative points, the distance to Bordeaux, (30 mins. by car), no air conditioned, needed in summer as weather is very hot inside apartments and no Wi-Fi available, although it's advertised as a plus. And the positive points, nice place, comfortable enough for 2 nights stay especially with children because of the swimming pool, the fact that is aparthotel and the freedom to cook if needed and the economic price. Also, very nice personnel!! Thank you!
The hotel is the best you can get for the price, i cant complain, the only thing is that in summer can be hot and i didnt have an airco or fans in the room. The staff is friendly and the hotel is very clean, the parking is secured aswell.
Spent the weekend in Bordeaux with the family and found this hotel very comfortable with friendly staff that spoke english, loads of parking and a very useful little kitchenette. Rooms very spacious. Hotel next to Sexy Centre which is very well sign posted on most roundabouts near the airport.
After the take over by a new company, the service is getting better and now 3 levels out of 5 are nicely renovated full renovation is expected by end of May With summer, don't hesitate to make a stop, the pool is nice
Spent a 3 nights here late March. Booked through Booking.com which meant I had to pay up front on check in. Breakfast was €9 extra per night and was fine, good selection of food and drinks but no Earl Grey, shame for me! Room was equipped with a nice little kitchen which could have done with a kettle. Room service hadn't been in on the last day when I got in at 1630. They tried later but I was changing for a do; that's a bit late for me and probably the only real negative point. Bed was comfy, pool looked really nice (closed though). Really well placed for the airport with lots of secure parking. Wifi worked well enough to use Skype so no complaints there.
Zenitude hotel made my family and I want to go back home from holidays sooner than planned. Although it is an 'appart'hotel', essentially self catering in a hotel room, we decided not to cook there as the kitchen area looked like it had never been cleaned properly other than with a bit of water and an old cloth. the bathroom splash back was rotting away, leaving 'bits' on the basin, there was no door between the parents' room and the lounge/other guests' room. My husband and I had to go to sleep at the same time as our kids for fear of waking them up. Unfortunately, none of us got much sleep as we were all kept awake by the noise of each other's creaky and very uncomfortable beds. We had to ask for a kettle and cafetiere but were offered an electric coffeemaker without providing us with paper filters, we also had to ask for a hairdryer and were told that, should we leave the two devices in our room instead of returning them to reception before leaving, our credit card would be charged 30 euros per item! In short, a dreadful experience.
Reviews from Trip Advisor
59% of guests recommend this hotelTotal of 177 reviews