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NH Bogotá Metrotel Royal

3.5 out of 5.0

Recent guest reviews

The hotel was really clean, the staff is so friendly and helpful that make you feel like home. I spend two weeks there, they actually helped me in everything I needed, the staff is a always in top of everything, in the restaurant they even knew what kind of food I like and how do I drink my coffee so they had everything ready for me without even asking for it. The team at the front desk was always happy and laughing and the security is amazing there.

Great Hotel with very good service and breakfast included. Feels very welcoming being in Colombia. Perfect staf and cosy rooms. Perfect staying for business at a reasonable price. Restaurant is good mainly breakfast.

This hotel is just wow. A welcoming front desk and very clean rooms with very very comfortable beds. The breakfast is exquisite. Had a very comfortable stay to a very good view from the room. The hotel is very reasonable as well.

Good prices, delicious food, nice and gentle people. Nice bed, very clean room. Central location allowing to move easily in Bogota. We had a meeting with 250 people, every thing went perfect. Good coffee service, delicious juices and the food at the restaurant very well served. Dessert were fantastic. There is a bar at the top floor with nice view and music.

The Lobby of this Hotel had a nice clean scent to it. It was a very welcoming scent. The room was decent. The Mattress was hard, but I got used to it by the second day. Breakfast Buffet had many choices to name here, and it is an added value nonetheless. The front desk staff were always very helpful and courteous. The only drawback is this Hotel's location. Not close to any action, i.e. restaurant, shops, or anything!

Chosen by Gate 1 for our Colombia tour. Nice helpful people at the front desk. Nice restaurant for breakfast with cooked to order eggs. But our tour group dinner was quite disappointing(Maybe the fault of Gate 1 and not the hotel though). Be careful with the room description online; many amenities i.e. slippers, and robes, though listed for ‘all the rooms’ are only for club or executive floors. So bring your slippers! Our room was a good size, and modern. Good working bathroom with hairdryer. Beds are really hard though. Calle 73 does not have a lot going on and is pretty dead at night. There are just a handful of restaurants close by. The Zona Rosa or T zone is a long walk or a taxi ride, (taxis are not expensive) There’s also Zona G. Not sure how long a walk that is since we did take a taxi. The hotel can get taxis to go where you need to. If you arrange return pick up with the hotel you may get hit with a surcharge. Not worth the surcharge since any hotel or restaurant can get a cab to take you back to your hotel. Nice hotel if you’re in Bogota for a short visit. But we would recommend finding a hotel where restaurants, and shopping are closer.

This was the first hotel of our first visit to Colombia. Diana Medina at the front desk was extremely helpful. She efficiently resolved a number of significant issues in a most pleasant manner. The hotel is fortunate to have her as an employee. Good buffet breakfast with omelettes to order. Dinner for our tour group of 29 was most disappointing.

We were a group and those of us with rooms facing the street heard a lot of noise from the street. One of the evenings, a party bus with a loud speakers parked in front of the hotel until well after midnight. The people continued to party outside until 2 am. We called the front desk and were told the young people were guests of the hotel and they were not going to do anything about the noise! People in our group with rooms at the back of the hotel also had problems with noise. The rooms themselves were clean and average size.There is no heating or air conditioning but you can ask for a heater or fan. The beds were very firm. The location was convenient to restaurants and a shopping mall.

The room was pleasant and clean. The hotel staff were always pleasant. The location is good. The beds are comfortable. What was nice was the restaurant. Its modern and the breakfast was first rate. A good choice if food, including having omelette made for you. It's nice to have fresh fruit for breakfast. I must agree that the noise from other guests could be a pain at times. Partly, I think because of the hotel structure and not so good soundproofing, but also some loud mouthed guests who would be noisy anywhere.

Great location, very clean, staff is friendly and helpful. The food in the hotel restaurant is delicious. There are a lot of choices at the breakfast buffet. There is a gym with a Turkish bath. Great local restaurants in Bogota. Uber is very easy and safe to use in the city. The hotel is close to many beautiful sight seeing locations. Very safe area of Bogota.

Calle 74, 13-27 Bogota Distrito Capital

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • 24-hour fitness center

Located in Chapinero, NH Bogotá Metrotel Royal is within a 10-minute stroll of sights such as High Technology Center and Av. Chile Shopping Center. This 330-room, 3.5-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi. It's also close to National University of Colombia and Bogota Botanical Garden.


This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start your day off with buffet breakfast, available for a fee.


NH Bogotá Metrotel Royal's 330 rooms provide refrigerators, minibars, and safes. Guests can expect free WiFi and 29-inch flat-screen TVs with cable channels. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Rooms also include desks.

Property features

Guests staying at NH Bogotá Metrotel Royal enjoy a 24-hour fitness center, a sauna, and a rooftop terrace. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for COP 37000 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 10 meeting rooms, and a conference center.

Room options

Standard Room

Full 1 | Twin 2 | Sleeps 2

Superior Room, View (New Style)

Full 1 | Twin 2 | Sleeps 2

Junior Suite, View (New Style)

Full 1 | Twin 2 | Sleeps 2


Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

68% of guests recommend this hotel

Total of 421 reviews